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- 3 Star Hotel in Jammu
- Hotel O Jammu Palace, Jammu
Hotel O Jammu Palace
About Property
Heading for a business trip anytime soon? Being a corporate traveler, you must have checked into countless receptions and have b ...Read moreAmenities
- Restaurant
- Bar
- Wi-Fi
- Smoke Detector
- Parking
- Air Conditioning
- + More Amenities
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Average(46 RATINGS)
Hari Market
7 km drive to Jammu Airport
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Rooms, Guests
Hotel O Jammu Palace Location
Location rated 3.3 by guests
Property Rules at Hotel O Jammu Palace
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Unmarried couples are not allowed
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
User Rating & Reviews
- everyone
- family
- group
- solo
- business
Average
46 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 1
- 1
- 1
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Reviews Summary
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The property boasts a prime location, making it easy to access important spots in Jammu. Many guests found the staff to be friendly and cooperative, and the food was often described as delicious. However, cleanliness and maintenance seem to be areas of concern, with reports of dirty rooms, malfunctioning amenities, and inadequate supplies. While some enjoyed their stay, others had a disappointing experience, highlighting issues like poor service and outdated facilities.
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Latest first
1.0
Terrible Stay
imtiyaz b.
No stay. Room was not available. I want refund
Room: Classic
1.0
Worst hotel
somesh m.solo
No ac working, no tv working, worst service, neither water, towel and toilet accessories.
Room: Classic
1.0
Terrible Stay
saket k.
I have requested hotel to cancel booking but he denied for any refund. Mm t is worst platform. I will give -10 out of 10. My 1500 goes in vain beacuse i trusted on mmt. You are scam-er group of companies.
Room: Classic
1.0
pathetic stay. families do not plan your stay there, not as per Oyo standard, already raised complaint
vinay k.family
dirty property, no cleaning, dumpness on walls, tv, geyser, ac not working. bed sheet pillow was so dirty
Room: Classic
4.0
Amazing location of hotel
anand s.family
The amazing location of the hotel, overall good experience, staff is good and has a restaurant also.
Room: Deluxe (3X)
Hotel O Jammu Palace has replied on Mon Feb 03 11:23:28 IST 2020
Hey Anand, glad to hear your review. We are so happy that you liked our services. Regards, Rajendra!
1.0
Very unhappy will never recommend
kanchan v.business
Bad experience, no toilet roll, no heater, problem in every mobile charging point
Room: Classic (2X)
Hotel O Jammu Palace has replied on Tue Jan 07 11:28:08 IST 2020
We are really sorry to disappoint you, Kanchan! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Pallavi!
3.0
Good value for money hotel
suraj p.family
Value for money but could have been more clean. 2nd floor extremely stinky.
Room: Classic (2X)
Hotel O Jammu Palace has replied on Thu Jan 02 21:07:41 IST 2020
Hi, Suraj! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead) regards, Rahul
4.0
Centrally located Hotel
amil m.business
Hotel staff is very cooperative and well behaved rooms are neat and clean well maintained location is plus and transport is very easily available near to Hotel I love to stay again
Room: Classic (2X)
Hotel O Jammu Palace has replied on Mon Dec 23 12:34:29 IST 2019
Thanks for rating us positively, Amil! Glad to See that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Jamil!
4.0
Good Stay
sahil k.solo
Good room and friendly staff.
Room: Deluxe (3X)
Hotel O Jammu Palace has replied on Sat Jul 27 19:34:31 IST 2019
Hi, Sahil! That s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Jamil
3.0
Average room
gautam g.family
Staff was helpful but room was average
Room: Classic (2X)
Hotel O Jammu Palace has replied on Thu Jul 25 20:32:18 IST 2019
We're sorry for the trouble, Gautam! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead :) Regards, Sagar.
2.0
Bad experience
gajraj s.
I don't want to stay in this Hotel in future. Services are very very poor. Average food so much dirtiness
Room: Classic (2X)
Hotel O Jammu Palace has replied on Fri Jul 12 22:49:52 IST 2019
Apologies for the inconvenience caused, Gajraj ! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Rahul.
2.0
Dirty rooms
imtiyaz k.family
The room is smaller than expected. The bed is small and old and broken as it made nice just by sitting on it. The bed sheets were not washed with holes.
Room: Classic (2X)
Hotel O Jammu Palace has replied on Sat Jun 22 22:33:01 IST 2019
Hi, Imtiyaz! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal
5.0
Superb
sajid a.
solo
soloStaff is so cooperative and food also superb delicious and cleaning and management is also amazing I love Hotel Jammu Palace.
Room: Classic (2X)
Hotel O Jammu Palace has replied on Wed Jun 12 09:33:35 IST 2019
Hey Sajid Ali, thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Swarna
1.0
Not good
diwakar r.couple
Hotel was very worst and very dirty
Room: Deluxe (3X)
Hotel O Jammu Palace has replied on Sat Jun 15 20:36:11 IST 2019
Dear Guest, sorry for the discommode, thanks for notifying us and will surely work towards better guest experience in the future.
5.0
Excellent
jasmeet s.solo
Great service good staff easy to find nice room
Room: Classic (2X)
Hotel O Jammu Palace has replied on Fri Jun 07 09:33:56 IST 2019
Hey Jasmeet Singh, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Vishal
5.0
The location is perfect
ghulam m.solo
soloThe room was good but the air con on the first night of stay was not working properly but when I told them they fixed it. The staff of hotel was so cooperative. I checked out early morning but I kept my luggage there and they take care of it.
Room: Classic (2X)
Hotel O Jammu Palace has replied on Fri Jun 07 09:33:55 IST 2019
Dear Guest, happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again.
1.0
Terrible Stay
tanveer w.group
Very bad hotel and location I ever had.
Room: Classic (2X)
Hotel O Jammu Palace has replied on Fri Jun 07 23:40:07 IST 2019
We are sorry for the trouble. We have marked a note for the experience you had with us and we will put in our best efforts to enhance your experience with us. Wish you a great day ahead.
4.0
Kindly keep the rooms clean before check in
sidharth s.group
Food was delicious. While rooms were all OK, service was also great. I had faced a problem of parking on 2nd day. Maintain your cleanliness staff well.
Room: Classic Room
Hotel O Jammu Palace has replied on Thu Jun 06 14:52:16 IST 2019
Hi, Sidharth! Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always motivate us to improve our services further. Regards, Pravin
3.0
It was a normal stay
aijaz a.business
It is good and location is very nice, ventilation rooms, good staff, nice behaviour
Room: Saver Double
Hotel O Jammu Palace has replied on Fri Apr 26 16:42:03 IST 2019
Thanks for your valuable time to write a review, Aijaz. As per the feedback, it seems that you aren't fully satisfied with the services and we're extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Pravin
3.0
Average
bimal k.
Average hotel in low budget.
No towels and miscommunication between room service. But staffs are very good.
Room: Classic Room
Hotel O Jammu Palace has replied on Sat May 04 15:47:54 IST 2019
Hi, Bimal! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
