Goodluck Villa | Forest-view Rooms

Property is looking good. Location looks nice. Staffs are not cooperative. It is worth staying property wise.

Average , good locations and peaceful

The view points are good. The room is not comfortable.

Beautiful Location: Situated in Suryanelli, Munnar, with breathtaking views of the surrounding hills and forests

Waited a lot to get the key.have to be call for light ,fan,hotwater everything.

I booked this 2-bedroom apartment/villa in Munnar for my family, including a small child, expecting a private and comfortable stay. The price was steep, but I chose this over other options thinking the experience would justify the cost. Unfortunately, our stay turned out to be one of the worst ever! Here’s why: 1. No Drinking Water Despite charging an exorbitant amount, the management didn’t provide even basic drinking water. Instead, we were told to use the water purifier in the kitchen, which was in a shockingly filthy condition (refer to attached photo). The tank looked like it hadn’t been cleaned in years! It was unhygienic to the point where we spent the night thirsty because there was no other option. 2. No Hot Water Munnar in December is freezing cold, and to my shock, there was no hot water. Despite asking repeatedly, I was told to "wait for the water to heat up," but nothing happened. The next morning, I discovered the heater was out of gas! To make matters worse, the kitchen stove had no lighter, so we couldn’t even boil water. 3. Missed Sunrise Plans I had planned to watch the beautiful sunrise in Munnar but spent the morning running around trying to get basic amenities: water, soap, and the heater fixed. What’s the point of a vacation if you can’t enjoy it because of poor management? 4. Dirty Linens The blanket provided caused severe itching—clearly, it hadn’t been washed or replaced in ages. This is unacceptable, especially in a location where fresh linens are basic hygiene. 5. Kitchen in a State of Neglect The kitchen, which we assumed we could use for emergencies, was another disaster. As shown in the attached photo, even basic items like a chapati roller were left filthy. The place had clearly been neglected for a long time. (Photo attached) 6. Lack of Management and Maintenance There was no on-site caretaker. After the staff unlocked the villa and left, we were completely on our own. Trying to contact them was another nightmare. Verdict: This villa is a poorly maintained old property with management that doesn't care and untrained staff. I expected much better but received a terrible experience instead. I would never recommend this place to anyone.

Avrages and no sercice is not good oky no cepection in vilaaa,

The villa is situated at a beautiful place. Room services also good. Value for the money

Good atmosphere, neat room and friendly customer service

It was a good experience. Nice and carom location

They accepted the booking. But later informed that, its full. So mmtp gave me an option to choose one of the 2 other nearby property.