Citi Inn Grande

not much pleasant experience . no staff available for service. homestay type of property shown as hotel

The experience was disappointing. The linens were not clean, and the rooms had a noticeable unpleasant smell, which made the stay uncomfortable. Cleanliness is a basic expectation, and unfortunately, this fell short.

Room is in worst condition, bathroom are worst, bed sheets are very dirty. Bathroom gyzer is not working. And the property is not hotel this building has offices and there is no kitchen.

Best

Good hotel for stay but kitchen is not available and staff is very supportive and polite location of hotel is very good everything is available nearby

It was very bad experience with the property, location and the amenities. We have finalized the hotel after checking all the information provided but the reality is different, more than 80% of amenities are not provided.

Location: only thing to be delighted about. Food: no restaurant service available, however their is a cafe which serves stale food. Menu of room service is kept in room to decisive guests. Amenities: horrific experience. There is a list of havocs- toilet flush not working. One has to use a bucket to maintain essential hygiene. When requested to change room, it is not done at all. There is no dressing table lamp. Tv dth not recharged, when requested, they bluntly tell you on face. It cannot be done. Room cleanliness is pathetic. When you ask for extra bed, they remind you of cost. When you tell the reception to get you a bottle of water, they remind you of additional cost. When you ask for extra bed they provide you torn bedsheet & double bedsheet in the name of blanket. There is no room service. Better stay in lodge rather than this place.

Service is very bad in the interns of the room's cleaning kitchen.

Waste of money no facility in room washroom's not clean hotel like horror house. Room and washroom very congested

Experience was good i heard this location from my friend. I will again visit this location, food was good also rooms are hygiene as well as staff and amenities are good

It is not worth the price. Not all mentioned services are provided. Tv is not working. Not a good reception.

It’s not hotel but a business centre with some terrible rooms converted here n there in hotel rooms.

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful.

Management is kinda poor

Good stay, pleasant and warm welcome by staff and had a wonderful time also good food, property is also good and ambience is soothing

Terrible service, broken tap, dirty bedsheet, dirty floor, water issue, wifi issue, staff denied for water bottle, kitchen timing issue

Very odd location staff is good average room cleanliness and unhygienic bedding

I had just stayed overnight in a deluxe room which was pathetic with mosquitoes and uncleaned bed mattress and pillows. Bed mattress stinking and overall a bad stay could not sleep whole night do not prefer this hotel as the food was even more spicy waste of money

Location - goodStaff - Very humble , courteous and professionalFood - veg. Good, non veg - mentioned in the menu but not availableAmenities - a) Needs lot of improvement b) House keeping poor c) toilets needs cleaning upI left my family for three days alone. They were taken care excellently with love and there needs were taken care. In fact staff went out of the way to keep them comfortable. Really appreciate this gesture and am thankful to all of them.

Rooms were ok and neat and clean