Check-in-baggage: Free checked baggage allowance for Indigo flights for every adult and child includes: regular fare: 15 kgs, return fare: 15 kgs. The dimensions of the checked baggage should not exceed 62 inches in the sum of length, breadth and width. Passengers can book prepaid excess baggage 6 hours prior to departure at the rates mentioned on the company’s official website. Towards excess baggage, Indigo charges a flat rate of INR 250 per kgs. Additional details about carrying LCD/LED TVs, firearms and other valuable and fragile goods is available on the company website.
Hand baggage: Customers can carry maximum of 7 kgs hand baggage, which includes duty free shopping bags and laptop. If hand baggage is overweight, a flat rate of INR 250 per kg is charged.
Web check-in: Web check-in passengers can use the Baggage Drop Counter to check-in luggage quickly and easily. Travellers can also save time by checking in at the priority counters for IndiGo at selected airports for a fee of Rs. 400. MakeMyTrip also provides web check-in services for the passengers of IndiGo.
In-flight menu: For a wholesome experience, passengers can book their meals along with their flight tickets from a menu of freshly made food online along with their tickets. The airline offers some very interesting food packaging which includes a number of collectable tins.
Travel insurance: For a worry-free travel experience, passengers can get a Travel Insurance on the MakeMyTrip website or mobile app.
Retail Services: IndiGo also introduced the Hello 6E retail magazine for an exciting shopping experience at 20,000 feet which caters to both children and adults.
Flight Status: In keeping with their commitment to timeliness, IndiGo informs its travellers regarding any changes in flight timing via SMS to provide a seamless and pleasant experience to all their passengers. Travellers can also check the flight status of their IndiGo flights on MakeMyTrip. Travelers can check their Indigo Airline flight schedule here