Check-in and verification
Biman Bangladesh Airlines staff is trained to provide quick and efficient check-in. If your travel takes you through Dhaka for a connecting flight, you will be met by representatives to assist you with flight connections upon arrival. It is important that you arrive at the check-in counter for your flight on time. Check-in closes one hour before departure. The boarding gate normally closes 20 minutes prior to departure. This could vary depending on your departure airport. Check out for Web Check in.
Baggage Allowance
Free baggage Allowance for economic flight ticket is 20 kg limited to maximum two pieces. The sum of the dimensions (length + breadth + height) of both must not exceed 62 inches or 158 centimeters. For business flight tickets, free baggage allowance is 30 kg limited to maximum two pieces. The sum of the 3 dimensions (length + breadth + height) must not exceed 62 inches or 158 centimeters for each piece. The maximum weight permissible for a single piece of baggage is 30 kg. The sum of the 3 dimensions (length + breadth + height) must not exceed 45 inches or 115 centimeters.
Passengers with infants are entitled to one collapsible stroller/carrycot/infant car seat subject to availability of space.
Customer Support
Passengers boarding Biman flights from can call on +88 -02-8901306, +88-02-8901384. This customer care service is available 24 hours from Monday to Sunday.
Flight schedule
The flight schedule for Biman flights can be checked at http://www.biman-airlines.com/bookings/flight_status.aspx, where passengers simply have to fill in the particulars for the places of departure and arrival, and the month of travel.
Passport and Visa Information
Passports are required for passengers travelling internationally, and they need to be valid for 6 months hence at least. Some countries issue visas after the passports have been valid for a minimum period, and it is recommended that passengers find out the prerequisites of visa and passport of the country they are visiting.
In-flight services
Biman has incorporated the suggestions of many of its travellers to curate the most creative menus anyone can find onboard. For outbound flights from Dhaka, the Biman Flight Catering Centre (BFCC) carefully prepares all the dishes.
Biman also provides an interesting bi-lingual inflight magazine known as Bihanga. English and Bengali language newspapers are also available on board in the aircraft.
The newer Boeing 777s are equipped with modern in-flight entertainment. Every seat is fitted with personal touch screen displays provided by Thales. It is loaded with movies, songs and games. It also has high-resolution moving maps and live flight information.
Biman launched in-flight duty free sales in March 2014, branded as Biman Boutique. The duty-free products include perfumes, cosmetics, jewelry, watches, children's gifts, chocolates and tobacco.
In 2014, Biman launched an amenity kit for children on-board which includes colouring books, stationery, dolls and jigsaw puzzles.
Fleet information
The current fleet consists of 4 Boeing 737-800, 4 Boeing 777-300ER, 1 Boeing 787-8 and 2 Bombardier Dash 8 Q400. Biman is continuously working to enhance its fleet capability by leasing more appropriate capacity aircrafts commensurate with market demand and serving valued passengers at home and abroad.
Destinations
Biman serves 23 destinations, 15 of them international. The airline operates flights to several destinations in the Middle East, some destinations in South and South East Asia and London in Europe.
