Sujitha Service Apartments- Udupi

The Cleanliness of the property is a mixed bag with some guests finding it well-maintained while others found it unhygienic. The Staff behavior was a major issue with many guests complaining about their rude and unhelpful attitude. The Location of the property was a concern for some guests as it was difficult to locate and far from the main city. However, others found it to be a peaceful and quiet area. The Value for money was appreciated by some guests who found the rooms to be spacious and well-furnished for the price paid. The Check-in Experience was a major issue for many guests with some being denied rooms despite prior booking and others facing long delays in getting their rooms.

• Cleanliness

  Many guests have praised the cleanliness of the property, with some describing it as spotless and well-maintained. Some guests have also mentioned that the bathrooms are clean and hygienic, while others have appreciated the overall tidiness of the rooms and common areas. For example, one guest said, "The place is clean. But they don't have anything other than Bed and a TV. No towels or plates to have food unlike other properties."

• Staff

  Several guests have commented on the staff at the property, with some praising their helpfulness and friendliness. However, there are also several negative reviews about the staff, with some guests describing them as rude and unresponsive. Some guests have also mentioned that the staff could be more attentive to guests' needs and requests. For example, one guest said, "Staff too rude. and even rooms are there after booking from Oyo app they weren't giving us the room saying it was occupied."

• Location

  The location of the property has been a topic of discussion among guests, with some praising its quiet and peaceful surroundings. However, there are also several negative reviews about the location, with some guests mentioning that it is difficult to find and not easily accessible. Some guests have also mentioned that the property is located far from the city center and other attractions. For example, one guest said, "Approach is a mud road and in very bad condition."

• Value for money

  Several guests have mentioned that the property offers good value for money, with some describing it as affordable and reasonably priced. Some guests have also mentioned that the rooms are spacious and well-furnished for the price. However, there are also some negative reviews about the value for money, with some guests mentioning that the property is overpriced for the amenities and services offered. For example, one guest said, "Price is Little Bit costly And Room Is way tooo good."

• Check-in Experience

  Several guests have mentioned their check-in experience at the property, with some describing it as smooth and hassle-free. However, there are also several negative reviews about the check-in experience, with some guests mentioning that they were denied rooms despite having a booking. Some guests have also mentioned that the staff was unresponsive and unhelpful during the check-in process. For example, one guest said, "They refused to give me a property despite me having a booking via Oyo. Had to ask Oyo to shift me to another property. Worst experience ever."