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Smart Rooms | Rooms & Roof Top Cafe

Mountain-view homestay with a caretaker, guided treks & parking

Smart Rooms | Rooms & Roof Top Cafe
Deluxe Double Rooms
hotel image

About Property

Walking distance to the historic Laxman jhula & divine Maa Ganga, Smart Rooms Tapovan is located at the heart of tapovan, Laxman ...Read more

Amenities

  • Caretaker
  • Luggage Storage
  • Shared Parking
  • Cafe
  • Shared Terrace
  • Housekeeping
  • + More Amenities

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3.7
Very Good(90 RATINGS)
Tapovan

Tapovan

8 minutes walk to Lakshman Jhula

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

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Rooms, Guests

Smart Rooms | Rooms & Roof Top Cafe Location

location iconLocation rated 3.6 by guests

What guests said

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Location is somewhat isolated, making it hard to reach; however, it offers access to nearby attractions. Multiple reviews mention the property being a bit difficult to locate and at a distance from the main road, yet some appreciate the peaceful environment.

Property Rules at Smart Rooms | Rooms & Roof Top Cafe

Check-in: 12 PM Check-out: 11 AM
  • Primary Guest should be atleast 18 years of age.
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

Smart Rooms | Rooms & Roof Top Cafe Photos by Guests

  • +12 Guest Photos

User Rating & Reviews

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3.7
Very Good

90 Ratings, 47 Reviews

excellent
39%
very good
24%
average
13%
poor
10%
bad
13%

Last 10 Customer Ratings (Latest First)

  • 1
  • 4
  • 4
  • 5
  • 4
  • 3
  • 5
  • 5
  • 1
  • 1

Rating Categories

  • Location3.6
  • Cleanliness3.6
  • Value For Money3.4
  • Food3.7
  • Facilities3.5
  • Checkin Experience4.0
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We are using generative AI to show you summarised user review

Review Summary

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Guests appreciate the location, which is not too far from the main attractions and offers good access to local cafes and restaurants. The rooftop cafe and warm hospitality from the staff are also noted highlights. However, many mention issues with room cleanliness, small room sizes, and inconsistent electricity and air conditioning, which detract from their overall experience.

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Latest first
1.0

Never expected such poperty listed with mm t

anand m.loyalty-iconfamily

I had taken 2 rooms and both rooms had ch-allege with facilities. Television was not working. Hygiene was major issue.

Travel Month: Jun 2024
3.0

Average Stay

dev c.

The room was okay. The room is not so huge it is so small wheree you could feel suffocated. But there aree many things nearby which you can do. Hospitality was okay cuz we ned to go and ask them to give us everything. Overall it was an average hotel. No i dont have

Travel Month: Jun 2024
1.0

Waste of money

ankur v.loyalty-iconcouple

It was pathetic experience. Room was so small and unclean. There was no electricity in morning and it is quite far than it is reflecting on makemytrip.

Travel Month: May 2024
5.0

Great Stay

ayush k.business

Good room, great service. They also helped in renting Scooty. Helped with bags. Overall Stay was Awesome.

Travel Month: Jun 2024
1.0

Terrible Stay

ruby d.family

We faced a lot of difficulty in reaching, room service was very bad due to which women faced problems, hence we had to leave the rooms at 9 am on 25th may 24 and go to haridwar.

Travel Month: May 2024 (3-Night Stay)
2.0

Not value for moon

rohan p.couple

There was no electricity and water in the morning when we woke up. When we called the caretaker and informed him about the same, he said he cannot do anything because there is no back up. The only inverter they have is also drained out.

Travel Month: Mar 2024
5.0

Excellent Stay

sagar k.

Excellent

Travel Month: Mar 2024
4.0

Good Stay

arvind.

Room and services was very good

Travel Month: Jul 2023
1.0

Not good

sidharth b.couple

Ac is not working and washroom pipe also leakage not good and wastage of money not understand value-able of money

Travel Month: Jun 2023
5.0

Fantastic stay

rohit b.couple

Pleasant stay, good staff, easy to locate, clean and secure environment, good location, all amenities are available, clean rooms.

Travel Month: Jun 2023 (3-Night Stay)
2.0

Poor Stay

aditya g.family

Please don't book waste of money. Toilets are very dirty reception person is very rude. Cafe food is worst there's nothing positive please another hotels for your stay there are so many good hotels available

Travel Month: Jun 2023

Smart Rooms | Rooms & Roof Top Cafe has replied on Sun Jul 16 14:37:18 IST 2023

Hello aditya ji, thank you for your review. first of all when you did checkin i personally showed you both of the rooms and the washroom they were clean so dont do false review. and second you haven't tried any food from our cafe so how can you say about the food and third during checkout your mother breaks our plants and when we stopped her she was arguing about that. ChatGPT Dear Aditya ji, thank you for taking the time to provide your review. I would like to address some of the points you raised. Firstly, upon your check-in, I personally accompanied you to both rooms and the washroom, ensuring they were clean and in good condition. It is important to note that we take great care in maintaining cleanliness and providing a comfortable environment for our guests. Secondly, I would like to clarify that you did not try any food from our cafe during your stay. As a result, it would be inaccurate to make judgments or provide feedback regarding our food quality or taste. We take pride in our culinary offerings and always strive to provide a delightful dining experience. Lastly, during the checkout process, there was an incident involving your mother damaging our plants. Our staff politely intervened to prevent any further damage, which led to a brief discussion regarding the incident. W Thank you for understanding, and we appreciate your cooperation in maintaining the accuracy and fairness of reviews.

1.0

Problem of air conditioner and electricity

pratyush s.group

Air conditioner was not working, we complained about that they didn't tried to help us they were giving excuses like voltage is down, electricity is coming after that i complained on this app "make my trip" they talk to manager, they at-least provided us cooler ( we literally paid for ac and we are getting cooler) after that we arrived hotel then whole night there was no electricity, there were only fan working and with no electricity we had to switch off cooler as well and we stayed at roof whole night. Our room was so humid, we didn't have any other option. Our group paid rs and we are getting treated like this like sleeping on tarace, other hotel memeber was also disturb by function of ac they were also at tarace.

Travel Month: Jun 2023

Smart Rooms | Rooms & Roof Top Cafe has replied on Sun Jul 16 14:29:33 IST 2023

Dear Pratyush ji, thank you for your feedback. I appreciate the opportunity to address your concerns. Regarding the room change, it is important to note that we did offer to switch your room after you expressed dissatisfaction. However, both you and your friend declined the offer. I even followed up later in the evening to confirm if you still wanted to change rooms, but you declined again. Regarding the electricity issue, it's important to understand that it was a widespread problem throughout Rishikesh and not specific to our establishment. This unfortunate situation was beyond our control, and we apologize for any inconvenience it may have caused you. Lastly, it is worth mentioning that during your stay, there were instances where you and your friends were consuming alcohol and playing loud music on the rooftop throughout the night with 3 other guest. It's essential to consider the impact of such activities on other guests' comfort and tranquility. Thank you for allowing us to provide further clarification on these matters. We value your feedback and will use it to improve our services.

1.0

Air conditioning not working, non responsive staff

siddharth d.couple

The air conditioning was not working at all, the hotel staff was not concerned at all about the issue, very bad experience, i would not recommend this place to anybody at all, unless you want to spoil your vacation

Travel Month: Jun 2023 (3-Night Stay)

Smart Rooms | Rooms & Roof Top Cafe has replied on Fri Jun 23 11:30:34 IST 2023

Hello Sir, We are so sorry for the issue. Sometimes the cooling was low because of low voltage. Please don't exaggerate the things, And this issue was happening in all Tapovan & Rishikesh we also informed you about the situation.

5.0

Excellent rooms with balcony

sanjeev k.loyalty-iconcouple

Location is little interior but rooms are clean and all required amenities are there. Good food and terrace cafe.

Travel Month: May 2023 (3-Night Stay)
3.0

Food is tasty and nice

sandhya.group

Staff is good and polite speaking to guests. But termites in room, and cockroaches bud is sound whenever you move.

Travel Month: May 2023
3.0

Average Stay

mohit r.

The room was nice but the beddings was untidy. Also, the room we got had no window or any view to experience the morning beauty of the mussoorie. Bathroom facilities was decent and had geyser facility as well.

Travel Month: May 2023

Smart Rooms | Rooms & Roof Top Cafe has replied on Sun Jul 16 14:42:33 IST 2023

Dear Mohit ji, thank you for your review. I would like to address a couple of points mentioned. Firstly, I want to clarify that we provided you with the exact room you had booked. We strive to ensure that our guests receive the accommodations they have reserved, and we make every effort to meet their expectations. Secondly, it is important to note that Mussoorie cannot be seen from Rishikesh. The two cities are located at a considerable distance from each other, and visibility between them is not possible. It's possible there might be some confusion or misinformation regarding this matter. Thank you for bringing these points to our attention. We appreciate your feedback and are always here to assist you with any further inquiries or concerns.

2.0

Poor Stay

shishir a.

All good from hote side but overcharged

Travel Month: Apr 2023
3.0

Average Stay

rahul m.

Hotel staff behaviour are good but room are quite different

Travel Month: Apr 2023
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4.0

Good Stay

vaibhav.

Room: neat and clean food: a 5 on 5 homely vibes

Travel Month: Mar 2023

Smart Rooms | Rooms & Roof Top Cafe has replied on Mon Mar 20 11:51:52 IST 2023

Thank you sir.

5.0

Perfect place to stay in tapovan

kartik r.family

Very friendly staff. Good hygiene maintained. Good food. Would highly recommend

Travel Month: Feb 2023

Smart Rooms | Rooms & Roof Top Cafe has replied on Fri Mar 10 10:14:24 IST 2023

Thanks a lot sir, means a lot to us!

Smart Rooms | Rooms & Roof Top Cafe Other Details

Questions & Answers - When Booking Smart Rooms | Rooms & Roof Top Cafe

Q: Any options for booking on partner website?

A:

You can explore Smart Rooms | Rooms & Roof Top Cafe on our partner website www.goibibo.com

Q: How many types of rooms are available at Smart Rooms | Rooms & Roof Top Cafe in Rishikesh?

A: At Smart Rooms | Rooms & Roof Top Cafe, we offer 3 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the customer ratings for Smart Rooms | Rooms & Roof Top Cafe?

A: The overall rating for Smart Rooms | Rooms & Roof Top Cafe stands at 3.6 out of 5, as reviewed by 90 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How far is Smart Rooms | Rooms & Roof Top Cafe from the city center ?

A: From City Center its 9.6 kms away.

Q: What are the Check-In and Check-Out times of Smart Rooms | Rooms & Roof Top Cafe, Rishikesh?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

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Planning to Book Smart Rooms | Rooms & Roof Top Cafe ? Get inspired by Popular Reviews

Fantastic stay

rohit bora

5

Pleasant stay, good staff, easy to locate, clean and secure environment, good location, all amenities are available, clean rooms.

Excellent rooms with balcony

Sanjeev Kamal

5

Location is little interior but rooms are clean and all required amenities are there. Good food and terrace cafe.

Excellent Stay

sagar kumar

5

Excellent

Great Stay

Ayush Kesarwani

5

Good room, great service. They also helped in renting Scooty. Helped with bags. Overall Stay was Awesome.

Good Stay

Arvind Kumar

4

Room and services was very good

Perfect place to stay in tapovan

Kartik Rawat

5

Very friendly staff. Good hygiene maintained. Good food. Would highly recommend

Good Stay

Vaibhav Bhatt

4

Room: neat and clean food: a 5 on 5 homely vibes

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