Sarovar Portico Jaipur

Sarovar Portico Jaipur has replied on Mon Sep 29 19:59:44 IST 2025

Dear Shubham Singh, We appreciate your candid feedback on your recent stay with us. It's delightful to hear that you enjoyed multiple aspects of our hospitality including the rooms, food, rooftop swimming pool, and our team's commendable service. We acknowledge your concerns about the pigeon issue and apologize for the inconvenience this may have caused. We take all feedback to heart and are working with a professional pest control service to resolve this. We assure you that we are taking all necessary steps to prevent a situation like this from happening in the future. Right next to taking care of our environment this includes also making sure our guests find everything in flawless condition. We hope that despite this hiccup, we would have an opportunity to welcome you back once the problem has been addressed. Your satisfaction is our top priority and we are determined to ensure you only have the most pleasant experiences with us. Once again, we deeply regret any inconveniences you experienced during your stay with us. Regards, Anand Singh Rathod General Manager

Sarovar Portico Jaipur

Dear Kritika Dhiman, We're deeply concerned to hear about the issues you experienced during your recent stay with us. A proper functioning AC is something we assure our guests to provide a comfortable stay, and hence, we regret that it failed to work efficiently. The problem has been acknowledged and our maintenance team is thoroughly looking into fixing this at the earliest. In response to the unpleasant odour you mentioned, our housekeeping staff has been alerted and we will ensure a rigorous cleaning process is carried out to eradicate any possibilities of such instances in the future. We strive hard to maintain the highest standards of cleanliness and hygiene in all our rooms, thus, this is indeed a scenario that we don't wish any of our guests to experience. We value your feedback as it allows us to rectify and enhance our services. We are in the process of making major improvements, and we wish for another opportunity for you to experience it. Your comfort and satisfaction are our topmost priorities. We assure that your future stays would be more pleasant and satisfying. Regards, Regards, Anand Singh Rathod General Manager

Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:04 IST 2025

Dear PRAVIN HEDAU, We are thrilled to know that you had an exceptional stay at our Sarovar Portico, Jaipur. It's heartening to hear that you found our rooms comfortable and service was up to your expectations. We endeavor to offer our guests quality experiences. Your comments on our breakfast validate our team’s efforts in offering wide,quality choices. We appreciate your recommendation and look forward to the opportunity of welcoming you back for another delightful experience. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur

Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:13 IST 2025

Dear Gaurav Arya The Pursuit, We regret to hear about the unsatisfactory experiences you encountered during your stay. Feedback such as yours is invaluable and helps us identify areas for improvement. It's disheartening to learn that the invoicing process didn't go as smoothly as expected and you experienced delays. We're actively working on improving our billing process to ensure timely delivery in the future. We understand we let you down with room service. This isn't the usual standard we strive for and actions will be taken to enhance the quality of our service. You also pointed out issues about overpricing and the intercom not working. We assure you, corrective measures are being taken, as your comfort and satisfaction are of utmost priority to us. We hope to have the opportunity to serve you better in the future and show you the exceptional service standard we are known for. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur

Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:26 IST 2025

Dear Hirdesh Kumar, We sincerely regret to hear about your disappointing check-in experience that resulted in your forced departure. This is not the standard of service we aim to provide and we understand how the situation could have inconvenienced you. Your satisfaction is our top-most priority and it is unsettling to know that we were unable to meet your expectations. We constantly strive to provide our guests with superior services and a comfortable stay. Evidently, we fell short in our efforts this time and it is with regret that we recognize the failure to deliver what we promise to our respected visitors. We have taken note of your concern regarding room allocation during check-in and are certainly escalating the issue to the appropriate department for immediate review and rectification. To make up for this deficiency, we would appreciate it if you could share more details on the issue faced, either through direct messages or by responding here. We intend to use this valuable feedback to implement improvements so that situations like these are avoided in the future. Your understanding and patience in this m Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur

Sarovar Portico Jaipur

Dear Mohit Bhatiya, We appreciate you bringing your experience to our attention. It's evident we fell short on our standards. As we strive to provide customized accommodations fitting various customer preferences, it's disheartening to hear the allocated room did not meet your expectations. We understand the frustration around the need to request a bed size change and ensure measures will be taken to improve communication regarding room specifications during the booking process. We'd love another opportunity to serve you better. Let’s get in touch before your next visit and we'll make every effort to reserve a much better room for you, reflecting your preferences. Your feedback is valuable and insights like these help us enhance our services for the future guests. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur

Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:36 IST 2025

Dear Yash Bhatnagar, We're glad that you had a splendid experience with our staff. We're sorry to hear about the issue you encountered with the room, it's unfortunate to hear this. It's helpful for us to receive feedback such as yours which helps us identify potential problems so we can resolve them promptly. We have alerted our maintenance team to address the issue you described so no other guest will have the same situation. We hope this isolated incident will not prevent you from choosing our hotel in the future. We're committed to providing you with an excellent experience next time that's more reflective of the high standards we set for ourselves. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur

Sarovar Portico Jaipur has replied on Sat Aug 30 20:24:34 IST 2025

Dear Mr. Aman Fatehpuria, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Anand S Rathod General Manager

Sarovar Portico Jaipur has replied on Sat Aug 30 20:25:01 IST 2025

Dear Mr. VISHAL GAUTAM, We sincerely regret to hear about the issues you encountered during your stay and we understand how inconvenient this could have been. We strive to provide a seamless guest experience and it seems we fell short this time. The concerns you raised for room allotment and service delay has been duly noted and will be shared with the appropriate teams to ensure this does not recur. We'd like to assure you that the room size and layout varies depending on the category and we'll make sure to communicate this information clearly at the time of room allocation. We're pleased to hear your satisfaction with our food and restaurant service. Further improvement in our services and facilities is something we continually aim for and your feedback has helped us identify areas needing our attention. In the future, we hope to serve you in a manner more worthy of our establishment. Regards, Anand S Rathod General Manager