The property was good. However, there are few points I want to clearly mention here, I had a booking from 1st May to 3rd May l, we were 4 people and 1 kid - My in-laws and us. M on 31st Rumi from the resort called us and told us that one of the AC rooms are not available as the AC is not working so they can give us one AC room and one normal room with complementary dinner for 2 people. after a few mins she called back again and said they can give us a cooler for the non AC room and the complementary dinner for 2. When I asked for some time to talk to my husband and get back, she said "otherwise you can cancel the booking". I was really annoyed at her behaviour, I didn't do the booking to cancel at the last minute. however, we decided to go with the cooler option. upon reaching there we liked the resort, the view was good.
The complementary breakfast was below average. They are severely short staffed.
The breakfast had no non veg options other than boiled eggs on one day and omelette on the 2nd day.
I have paid less and had better complementary breakfast at other hotels/ resorts.
The view was good from the hotel. And only because of that I am giving an average review.
To summarise, the resort is a bit over priced.
Commune18 has replied on Fri May 09 12:59:15 IST 2025
Dear Guest,
Thank you for sharing your feedback. It's great to hear that you enjoyed the view and liked the resort overall. However, we sincerely apologize for the challenges you experienced with the room arrangements and the service you received. We also appreciate your comments regarding the breakfast options and staffing, as your insights are invaluable in helping us improve. Your concerns are taken seriously, and we hope to create a better experience for our guests in the future. Thank you for choosing Commune18.
Cheers,
Marcom
Commune18