IRCTC Mahakumbh Gram - Tent City

As a passionate Indian, I preferred to book in IRCTC though many private Tents were available.Staff members were friendly and guided us properly with positivity prior to our departure as most of the media coverage gave negative publicity with regard to environment and crowd ,inflicting fear in our minds,as most of us are senior citizens.(6 out of 9 family members) Desk staff members guided us properly to reach your destination at Tent City. At first sight the atmosphere was good and Tents looked neat and attractive. The Tent Rooms looked elegant offering requited facility within the limited space.Restaurant was spacious and Food items were delicious. The desk staff, who are the ambassadors of any organisation,were cordial, efficient and coped well in managing the pouring guests. We had nice holy dip at Triveni Sangam and had good stay at IRCTC which made our holy trip a memorable one.

The tent city was too far and people at front desk were not able to explain from where we have to come. We came prayagraj by air and cab dropped us at the boat club near kidgunj. We called the tent city to understand from where we have to come but person on the call did not know where we were and where is the tent city. I can understand that many people gathered and transportation was banned by the authorities but at-least they should guide us to where we have to come. We went there by asking local public. Food was good. Person handling cafeteria was nice. He arranged breakfast before time as we have to leave early for the airport.

Property location was very nice but the tent was average,food was not good,amenities and services were average,overall stay was peaceful and good

Tent is situated at the end of sector 25, around 4 kms from triveni sangam. Irctc does not provide any means of commutation for triveni sangam. Travel desk charges very high for local site visits and guide services. Housekeeping services are not upto the mark. Guests have to remind more than once about essential housekeeping needs. Food is good but services are slow.