Hotel Welbeck Residency

Overall stay experience was good. We enjoyed the property and food. Servicer and behaviour of the staff was also professional and good.

Main Restaurant was closed. Food not of good quality. Bed sheets had stains. Room lights were dull. Only good thing was that Ms Sarita was trying to help guests

the rooms have window but it could nit be relaly open because just behind near by another building from.where easily some kne could enter. The reason you could not keep the window open, if window is not open night time it ll be hot instaed enjoying cold. if you ask for the room change though it is available they will not do it. i have requested they said no one vacated but just when i was there in reception they were selling 5 rooms for new checkin means they have but they dont want to give comfort to the already checked in guest. Dont order any tea or coffee in room service. they charge high, normal coffee in restaurent is 25 but when comes to room it is 40 which is really high but coffee will be chill before he reach. they ll ask to climb 2 floors nomlift but during booking it shows as avaialble. also no fan facility though mentioned in facility. only good thing is it is easily approchable to city and outskirt, more restaurants nearby. parking is very limited , if you take own car then it is FIFO basis reach hotel before 6pm daily for getting parking

Good food polite and helpful staff good breakfast linen was clean room was comfortable. Manager was helpful good value for money

The hotel is situated in a prime location. The rooms were clean, basic, and well-maintained. Although parking is limited, it’s still better than most other nearby options. The in-house restaurant is operated by a third party; the food and service were simple but good. What truly stood out was the staff and the excellent service they provided. We were genuinely impressed with the support we received throughout our stay. I would recommend this place primarily because of the outstanding staffs. Thank you for making our experience so pleasant!

we booked 2 rooms delux .No one give welcome when we arrived the hotel and did not make ready the room.we were waiting 45 minutes even we arrived there 1 pm.i asked check out 1.45 pm next day by 12hrs , they denied and give terrible to check out 11am .As we booked one deluxe room for. next day, we checked out one room before 11am and continued stay one room and checked out 4pm same day 19 hrs before. every room things like towel water given by every call.extension number not shown in the phone.but room is very clean,breakfast is ultimate.room call service not good .travel desk is bad

1. **Unclean Room & Bedding**: - The bed and bed covers were dirty, with visible stains, clearly unwashed from previous use. - The room was not sanitized before check-in, which is unacceptable, especially post-pandemic. 2. **Missing Amenities (False Promises)**: - The listed amenities for the **Luxury Room** were not provided. - The geyser/water heater was **only available for 2 hours in the morning and 2 hours in the evening**, making it extremely inconvenient. 3. **Poor Service Recovery**: - While the staff changed the room upon complaint, the basic issue of hygiene was not resolved.

It was a good hygiene hotel to stay at Ooty. All the places are nearby and hospitality was nice.

Room cleanes - good hot water services- poor

Decent hotel to stay, however not worth the cost. If your requirement is just for rest at night, choose this. Breakfast arrangements were not so good. If you have plans to leave early for sightseeing, you need to skip breakfast.

“staying in hotel rooms was incredibly satisfying. From the cozy bedding and fresh linens to the thoughtful amenities and relaxing ambiance, every detail contributed to a wonderful experience. The convenience of daily housekeeping and the comfort of the surroundings made it feel like a true escape. It was the perfect place to unwind and enjoy a bit of luxury. ”

Good value for the money. However complimentary breakfast does not include for accompanied child below 12 yrs. No provision for early morning Tea.

The hotel is very good and kind of service given was just awesome. Food and all were also good. :)

Excellent hotel very happy with the stay. Very accomodating. Even though we arrived early in the morning they gave us a room though check in was 12 noon. Friendly staff. Enjoyed our stay.

The hotel is good. But the only thing which I felt is not up the standard is response time of the staff. Restaurant is really good food is fantastic and to be very true I never expected the kind of food we had in hotel especially Chicken Tandoori. But service is not good, we ordered for drinking water in room but it took more than 30 minutes and more than 3 follow ups.

I enjoyed my stay in this hotel. The hotels interior is royal the food is delicious and service was beyond my expectations. I recommend this hotel.

Hotel looks like new, furniture is in good condition. They are treating guests very well.

Good hotel

Check in- Checking in to hotel was smooth. Room - the room allotted was a corner room and was close to service staircase= Room # 314. It was noisy in mornings and nights because of kitchens exhaust closeby/on the same wall. Bathroom was average, no hot water 24/7. Hot water- it used to come only in 3 hrs in morning and 3 hrs in the evening that too they had a single boiler for all the rooms in hotel. So water was barely warm. Restaurant- the restaurant was not adequately staffed. Parking space- parking is cramped in the basement, but most of the times you might get some space. Overall i would mention the hotel is not value for money.

Not great value for money. less staff, food served invariablly late