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- Home
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- 4 Star Hotel in Delhi
- Hotel The Royal Plaza, Delhi
Hotel The Royal Plaza
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About Property
Experience unparalleled comfort and luxury at Hotel The Royal Plaza, an award-winning hotel offering plush rooms, multiple restaurants, an exclusive spa and a host of luxury amenities. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Spa
- Swimming Pool
- Gym
- Restaurant
- 24-hour Room Service
- Lounge
- + More Amenities
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Good(12015 RATINGS)
Connaught Place
1.8 km drive to Rajiv Chowk Metro Station
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Hotel The Royal Plaza Location
Location rated 4.2 by guests
What guests said
Guests praised the property's prime location in the heart of Delhi, highlighting its proximity to Connaught Place, government offices, and main attractions. Many reviewers noted easy access to public transportation, making it convenient for sightseeing and business purposes. Overall, the location was a major highlight, contributing positively to their stay.
Property Rules at Hotel The Royal Plaza
Check-in: 2 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Optional : Fee for continental breakfast: approximately INR 1027 for adults and INR 1027 for children|Airport shuttle fee: INR 2248 per vehicle|Airport shuttle fee per child: INR 2248|Early check-in is available for a fee (subject to availability)|Late check-out is available for a fee (subject to availability)|Rollaway bed fee: INR 2000.0 per night
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|This property accepts credit cards, debit cards, and cash|Long-term renters welcome|Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Must Read Rules
- Guest Profile
- ID Proof Related
Hotel The Royal Plaza Photos by Guests
- +1195 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
12015 Ratings
Last 10 Customer Ratings (Latest First)
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Reviews Summary
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The property is well-placed near Connaught Place, making it convenient for both leisure and business travelers. Guests appreciate the cleanliness and decent food options, particularly at breakfast. However, reviews often highlight issues like slow service and small room sizes, with some guests facing difficulties with staff responsiveness and room amenities. Overall, it has its highlights but also areas for improvement.
Sort by:
Latest first
5.0
Excellent Stay
murali r.solo
Food is nice Location also good Facilities ate fine
Room: Standard King Room
3.0
Average Stay
shankar k.business
Old property not well maintained. A lot of issues with service at the checkin counter as well as restaurant. Only plus is the location.
Room: Deluxe Room
3.0
Not good
amarendra k.family
Not good check in experience in this property. Food is also average and breakfast is also not good .
Room: Deluxe Room
2.0
Poor Stay
a y.business
Chek in process is not good and much delay, rooms are not clean and housing keeping service is total waste. also check out no proper reply on account of room bill.
Room: Deluxe Room
1.0
pathetic experience
siddharth s.business
Pathetic stay - food is very bad and prices are absurdly high. Staff are also not well equipped
Room: Standard Twin Room
2.0
overall a worse experience
kunal b.family
Bad reception, bad rooms, stinky towels, faulty Elevators.
Room: Standard King Room
3.0
Average Stay
gajanan j.business
stayed for one day..in day time only. rooms are smaller rates as per that.. nice location food on costly side..wi fi for one person only nice staffđź‘Ť
Room: Standard King Room
Hotel The Royal Plaza has replied on Mon Sep 29 13:53:06 IST 2025
Dear Mr. Patankar, Thank you for choosing to stay with us and for sharing your valuable feedback. We are glad to know you appreciated our location and the hospitality of our staff. We have noted your comments regarding room size, Wi-Fi access, and food pricing. Your suggestions are important to us, and we will review them to further enhance the guest experience. We look forward to welcoming you again for a more comfortable stay. Warm regards, Divya GUest Relations.
5.0
Excellent Stay
murali r.
Food is nice,location is also fine and facilities are good
Room: Deluxe Room
Hotel The Royal Plaza has replied on Sun Sep 28 14:52:19 IST 2025
Dear Mr. Ramadoss, Thank you for your kind feedback. We’re glad to know you enjoyed the food, location, and facilities. It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm Regards, Divya Guest Relations.
2.0
Poor Stay
arpit a.
Service is very slow and they charge for empty plates if called inside room ..rooms are small
Room: Standard Twin Room
Hotel The Royal Plaza has replied on Sun Sep 28 14:47:54 IST 2025
Dear Mr. Arpit, Thank you for sharing your feedback with us. We sincerely regret to hear that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused due to the service delay and the charges that concerned you. We will certainly review this with our team to ensure more prompt service and better clarity on our policies. We have also noted your comments regarding room size and will keep them in mind as we continuously work on enhancing guest comfort. Your feedback is valuable, and we truly appreciate you bringing this to our attention. We hope you will give us another opportunity to serve you better in the future. Warm Regards, Divya Guest Relations
5.0
Excellent Stay
rathod c.
Very nice property in very good location.. very neat clean and obedient staff
Room: Premium Deluxe Room
Hotel The Royal Plaza has replied on Mon Sep 22 15:40:13 IST 2025
Dear Mr. Chirag, Thank you for your wonderful feedback. We’re delighted that you enjoyed our location, cleanliness, and the hospitality of our staff. Your kind words mean a lot to us, and we look forward to welcoming you again soon. Warm Regards, Divya Guest Relations.
2.0
Poor Stay
avantika c.
The hotel staff is very uncooperative. That ruined the entire mood
Room: Standard King Room
Hotel The Royal Plaza has replied on Mon Sep 22 15:43:13 IST 2025
Dear Ms. Avantika, We sincerely regret to learn about your experience and the inconvenience caused due to our staff’s behavior. This is certainly not the level of service we aim to provide. Please be assured that your feedback has been shared with the concerned team for immediate attention and corrective action. We value your input and hope you will give us another opportunity to serve you better in the future. Warm Reagrds Divya Guest Relations.
5.0
Excellent Stay
murali r.solo
The stay is pleasant and service is also good.no specific complaint
Room: Deluxe Room
Hotel The Royal Plaza has replied on Mon Sep 22 15:47:15 IST 2025
Dear Mr. Murali, Thank you for your feed back. We’re glad to know you had a pleasant stay and were happy with our service. We look forward to welcoming you again soon. Warm Regards Divya Guest Relations.
3.0
Average Stay
nishi r.family
Rooms are very small..not very spacious as per cost that the hotel is taking. not worth it. cost is for overall ambience of the hotel. Food is decent..but cost is too high.. something better can be explore
Room: Standard Twin Room
Hotel The Royal Plaza has replied on Tue Sep 16 16:01:47 IST 2025
Dear Ms. Raj, Thank you for sharing your feedback. We regret to learn that the room size and overall value for money did not meet your expectations. We understand your concerns regarding space and pricing, and we will review this carefully to see how we can enhance guest comfort and experience. We are glad that you found the food to be decent, though we also note your remarks about the pricing. Your suggestions are valuable and will be shared with the management team for consideration. We truly appreciate your candid feedback as it helps us improve, and we hope to have the opportunity to serve you better in the future. Warm regards, Divya Guest Relation
5.0
Excellent Stay
uttam c.family
wonderful stay room was clean and the service is also good ...
Room: Standard King Room
Hotel The Royal Plaza has replied on Tue Sep 16 15:58:59 IST 2025
Dear Mr. Chauhan, Thank you for your kind words. We are delighted to know that you had a wonderful stay and appreciated the cleanliness of the room and the service provided. Your feedback motivates our team to keep delivering the best hospitality. We look forward to welcoming you back soon. Warm regards, Divya Guest Relation
3.0
Average Stay
madhulika t.business
Room quality and location of hotel is good. Hygiene is well maintained. Food taste and quality is not tht great.
Room: Standard Twin Room
Hotel The Royal Plaza has replied on Tue Sep 16 15:53:00 IST 2025
Dear Ms. Tiwari, Thank you for sharing your feedback. We are glad to know that you were satisfied with the room quality, location, and the hygiene standards maintained at our hotel. At the same time, we regret that the food taste and quality did not meet your expectations. Your comments have been shared with our culinary team, and we will certainly work on improving this aspect to enhance the overall dining experience for our guests. We truly value your feedback and hope to have the opportunity to serve you again with a more satisfying experience. Warm regards, Divya Guest Relation
2.0
Poor Stay
sanjay b.couple
Hotel experience was very poor room very small , Rooms had Keys, Lights , AC issue all assets were not working properly, hotel staff was just okk
Room: Standard Twin Room
Hotel The Royal Plaza has replied on Tue Sep 16 15:50:08 IST 2025
Dear Mr. Bhomia, Thank you for sharing your feedback with us. We regret to learn that your experience did not meet expectations. Please accept our sincere apologies for the inconvenience you faced with the room size, amenities, and maintenance issues such as keys, lights, and air-conditioning. This is certainly not the standard we aim to provide. We also note your comments about our team, and we will be addressing these concerns with the staff to ensure improved service and attention to detail. Your feedback is very valuable to us, and we are committed to taking corrective measures so that future guests have a much better experience. Warm regards, Divya Guest Relation
1.0
Terrible Stay
vineet s.group
Review: Extremely Disappointed with the Service (Except for Location) Except for the location, everything else about our stay was disappointing. My team and I booked 3 rooms for 3 days, and the experience was far from what we expected. Check-in Delay: It took 45 minutes just to provide us with the room keys, which set a poor tone from the start. Poor Room Service: For a double occupancy room, only one toothbrush was provided. When we requested a second one, it took 30 minutes to arrive. Similarly, when we asked for ironing services, we received the Iron after 25 minutes, which caused us to miss an important conference, arriving at 10:30 AM instead of 9:00 AM. Housekeeping Issues: On the second day, towels were not placed in the room. Again, we had to wait 30 minutes for them to arrive, causing further delays. Breakfast Quality: We had breakfast included for all three days, but the menu was exactly the same every day. Only the South Indian items were somewhat acceptable — the rest of the food was unpalatable. Staff Miscommunication: I forgot to include breakfast for my staff during the initial booking, so I paid an additional during check-in. However, the next morning, my staff was kept waiting outside the restaurant for 25 minutes because the night staff failed to update the morning team. This was embarrassing and unacceptable. Overall, the attitude and professionalism of the staff were severely lacking. I do not recommend this hotel to anyone, especially for business travelers.
Room: Standard King Room
Hotel The Royal Plaza has replied on Tue Sep 16 15:43:40 IST 2025
Dear Mr. Suneja, Thank you for sharing your detailed feedback with us. While we are pleased to know that our location met your expectations, we are truly sorry to learn that several aspects of your stay fell short of the standards we strive to provide. Please accept our sincere apologies for the delays you experienced during check-in, room service, and housekeeping. We understand how important punctuality and efficiency are, especially for business travelers, and regret that these lapses caused inconvenience to you and your team. We are equally concerned about the miscommunication regarding breakfast arrangements and the lack of variety in the menu. Your comments have been shared with the respective teams, and we are already reviewing our processes to ensure better coordination and improved guest experience. It is disappointing to know that our service and professionalism did not reflect the hospitality we aim to deliver. Please be assured that your feedback is taken very seriously, and corrective measures are being implemented to prevent a recurrence. We value your input as it helps us improve, and we hope you might consider giving us another opportunity in the future . Regards
1.0
Terrible Stay
thangavelu n.business
Bath room is very bad
Room: Standard King Room
Hotel The Royal Plaza has replied on Fri Sep 12 16:48:27 IST 2025
Dear Mr. Thangavelu, Thank you for sharing your feedback. We sincerely regret the inconvenience caused due to the bathroom not meeting your expectations. Please accept our apologies for this shortcoming. Your comments have been shared with the concerned team to ensure immediate improvements in maintenance and cleanliness. We truly value your input as it helps us enhance our services, and we hope to have the opportunity to serve you better in the future. Warm regards, Divya Guest Relation
3.0
Average Stay
arun.
I was made wait for more than hour because the hotel didn’t receive the confirmation from make my trip for date change.not expected from a professional organisation like make my trip.
Room: Standard King Room
Hotel The Royal Plaza has replied on Tue Sep 09 15:32:30 IST 2025
Dear Mr. Mishra, Thank you for bringing this matter to our attention. We sincerely regret the inconvenience caused due to the delay in receiving your booking confirmation update from MakeMyTrip. Waiting for more than an hour is certainly not the experience we wish for our valued guests, and we truly understand your disappointment. Please be assured that we are taking this issue up with the concerned team to avoid such lapses in the future. Your feedback is very important to us, and we will ensure corrective measures are implemented. We deeply apologize once again for the inconvenience and hope you will give us another opportunity to serve you better in the future. Warm regards, Team Royal Plaza
1.0
Terrible Stay
neelima.solo
toilet shower was broken and door lock was in bad shape . no hotel staff followed me from reception to room
Room: Standard King Room
Hotel The Royal Plaza has replied on Thu Sep 25 15:24:22 IST 2025
Dear Ms. Yadav, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you faced with the shower, door lock, and the lack of staff assistance from reception to your room. This certainly does not reflect the standards of service and comfort we aim to provide. Please be assured that we have addressed these concerns with our maintenance and front office teams to ensure such lapses do not occur again. Your feedback is extremely valuable in helping us improve our services. We hope you will allow us another opportunity to welcome you and provide you with a much more pleasant and seamless experience. Warm regards, Divya Guest Relations.
