The Palm Hotel

Hotel rooms are terrible, sounds like , details are below. Strong smell of dampness and moisture throughout the room. Stinky and unhygienic mattress. Non-functional jet spray in the bathroom. Heavy dampness in the walls and furnishings. Broken door lock, compromising safety. Large spiders and pests present in the room. Used cigarette buds found inside the cupboard. Terrible experience ever. Strong smell of dampness and moisture throughout the room. Stinky and unhygienic mattress. Non-functional jet spray in the bathroom. Heavy dampness in the walls and furnishings. Broken door lock, compromising safety. Large spiders and pests present in the room. Used cigarette buds found inside the cupboard. I have attached photos to illustrate the actual condition of the room.

Sure! Here's a rephrased version of your review: **"Shivalaya Resort is located in a stunning location that's truly breathtaking. The hospitality is warm and welcoming, and the food is quite good. They also provide clear directions to help you reach the property. While it might be a bit tricky to find at night, all those minor inconveniences fade away once you arrive and take in the beauty of the place."** Let me know if you want a shorter or more casual version too!

My stay was so terrible service was too bad they changed my room on ground floor from 1 st floor their room have lights problem they changed my room from super deluxe to normal room due to lights problem

According to expensive price not good

I stayed in the Palm Hotel for 3 nights. Hotel is located in a good, and peaceful location. Rooms are well constructed. Service quality from the reception was poor, and the intercom facility was not functional. Housekeeping, and other maintenance were also poor. The entrance light bulbs were just for show, not for any purpose. Network of the reception desk with the travel and tour was terrible. Therefore, the hotel doesn't deserve.

Food quality is not good. I have booked suite room but size of suite room is too small

Very nice and pleasant staff.

Taste of the food was great and all staff and reception person was very polite

We stayed here for 3 nights. The room and washroom were clean. Good hill view from the balcony. The location is also good. If you opt for breakfast it is available as ala carte. For dinner, you are required to inform by 6/6:30 pm. The food cooked by the chef was good and hygienic. The stay was peaceful. For kids, there were limited facilities. The Garden was there but it was not so clean that kids can play in it. They provide you a mattress if there is an extra guest and no other sofa cum bed or single bed is available. The staff and owner are very polite and helpful. If we asked for anything, they made it available for us. They clean the room and change sheets, towels, etc whenever asked during the stay.