The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Sat Oct 04 16:25:28 IST 2025

Dear Ms. Kalra, Greetings from The Leela Palace Udaipur! Thank you for sharing such wonderful feedback about your experience at The Leela Palace Udaipur. We are delighted to know that the entry and views of the palace left a mesmerising impression and that every aspect of your visit felt amazing. It is always our endeavour to create memorable experiences that reflect both the beauty of our setting and the warmth of our hospitality. Your kind words are truly encouraging for the entire team. We look forward to welcoming you back soon to craft yet another unforgettable experience by the lake. Best Regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Thu Sep 11 17:46:05 IST 2025

Dear Dr. Gothi, Greetings from The Leela Palace Udaipur! Thank you for sharing such a wonderful review of your stay with us at The Leela Palace Udaipur. We are truly delighted to know that your experience was nothing short of perfect and that the beauty of our palace, with its postcard-worthy views of Lake Pichola and the surrounding palaces, left such a lasting impression. It is heartening to read your kind words about the spacious and elegant rooms, as well as the thoughtfully crafted dining experiences blending authentic Rajasthani flavours with international cuisines. What brings us the greatest joy, however, is your recognition of the genuine warmth and attentiveness of our team. Ensuring every moment is seamless and memorable is at the very heart of our service philosophy, and it is rewarding to know we were able to make your stay so special. Your generous appreciation inspires us to continue delivering exceptional experiences to each of our guests. We eagerly look forward to welcoming you back for another unforgettable stay by the tranquil shores of Lake Pichola. Best Regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Fri Sep 05 17:09:27 IST 2025

Dear Mr. Singh, Greetings from The Leela Palace Udaipur! Thank you for your generous and heart-warming words of appreciation. We are delighted to know that every aspect of your stay from the location and ambience to the dining experiences, service, and our team’s genuine care left such a lasting impression on you. Your recognition of Shamsh, Ronak, Sabya, Simran, Rakesh, Gurjot, Yuvraj, and Khuman is deeply valued. They truly embody the spirit of The Leela and will be overjoyed to know that their efforts made you feel like royalty throughout your stay. At The Leela Palace Udaipur, our endeavor is not just to offer a luxurious stay, but to craft unforgettable experiences filled with warmth, uniqueness, and care. It is truly rewarding to know that we could create such cherished memories for you. We look forward to welcoming you back soon for another regal experience by the tranquil waters of Lake Pichola. Best Regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur

Dear Mr. Surti, Greetings from The Leela Palace Udaipur! Thank you for your beautiful and heartfelt review. Reading that your stay felt “nothing short of magical” fills us with immense pride and joy. Our location by Lake Pichola, framed by the rolling Aravalli hills and the majestic City Palace, is indeed breathtaking—it’s a place we hope moves you at every glance, whether you’re gazing out or stepping into the grandeur of our rooms. We strive to weave royal architecture and modern comforts into each detail so our guests can both marvel and relax in equal measure. I’m especially delighted that our team’s warmth and attentiveness left such a lasting impression. At The Leela, our philosophy of “Atithi Devo Bhava” guides every moment, and your words affirm that we’re doing what matters most. Butlers and personalized service are crafted to feel seamless and deeply personal ensuring that you are treated not just as a guest, but as a valued friend. Thank you for sharing such thoughtful praise. It is an honour to have hosted you. Warm regards, Prasoon Pandey General Manager

The Leela Palace Udaipur

Dear Mr. Chakravorty Greetings from The Leela Palace Udaipur! Thank you for sharing your warm and moving words. To hear that our hospitality gave you the comforting assurance that "everything will be alright" truly touches our hearts. Our goal is always to create that quiet confidence and care—something you’ll feel at The Leela, lived and breathed in every detail. Knowing that it resonated with you is the greatest compliment. We look forward to welcoming you back for another stay filled with comfort, warmth, and heartfelt service. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Tue Aug 05 14:31:55 IST 2025

Dear Mr. Agrawal, Greetings from The Leela Palace Udaipur! Thank you for your heartfelt feedback. We're truly delighted to know your experience at The Leela Palace Udaipur was so memorable. From the personalized touches in your room to the seamless coordination throughout your stay, it’s wonderful to hear that our team’s attention to detail and genuine care stood out. Your kind words affirm our commitment to delivering thoughtful and intuitive service. A special thank you for recognizing Madhav Rathi. His professionalism and warmth embody the service ethos we pride ourselves on, and I will personally share your appreciation with him. We're equally pleased that your dining experience at Sheesh Mahal was a highlight. The ambiance, lake views, and curated cuisine are designed to offer a truly regal experience, and it’s rewarding to know it complemented your celebration so perfectly. We look forward to welcoming you back soon for more unforgettable moments. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur

Dear Mr. Maheshwari, Greetings from The Leela Palace Udaipur! hank you for your kind and generous words! We are truly delighted to know that you enjoyed your stay at The Leela Palace Udaipur—from the scenic boat arrival to the stunning views, exceptional food, and the warm hospitality of our team. It brings us great joy to be described as the number one five-star hotel in Udaipur—a recognition that means a great deal to all of us. Your appreciation encourages our team to continue delivering unforgettable experiences, and we look forward to welcoming you back for many more. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur

Dear Guest, Greetings from The Leela Palace Udaipur! Thank you for sharing your wonderful feedback! We’re delighted to hear that your recent vacation at The Leela Palace Udaipur lived up to your expectations—from the grandeur of the property to the high standards of service we take great pride in. It’s also a pleasure to know that you thoroughly enjoyed our unique lakeside location and had a memorable dining experience at Sheesh Mahal—truly one of the highlights of the palace. Your kind words mean a lot to our team, and we look forward to welcoming you back for many more unforgettable moments by the lake. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur

Dear Mr. Kaushik, Greetings from The Leela Palace Udaipur! Thank you for your kind words and for taking the time to share such heartfelt feedback. We’re truly delighted to know that your experience at The Leela Palace Udaipur felt magical and left such a lasting impression. To be compared so favorably with some of the finest hotels across the world is both humbling and incredibly rewarding. Your special mention of our team means a great deal to us — it is their passion for genuine hospitality that brings the palace experience to life. Knowing we’ve set a new standard for your future travels is the highest compliment we could receive. We are so grateful for your recommendation and look forward to welcoming you back for many more unforgettable stays. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Thu Jul 17 14:20:50 IST 2025

Dear Ms. Singh, Greetings from The Leela Palace Udaipur! Thank you for your kind words and for rating your experience a perfect 10/10! We’re delighted to know that you enjoyed the food, found the pool well maintained, and loved our beautiful location. It’s always a pleasure to hear that everything met or exceeded expectations, and that your time with us felt truly special. We look forward to welcoming you back to The Leela Palace Udaipur for many more memorable moments by the lake. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Tue Aug 05 14:13:55 IST 2025

Dear Mr. Singh, Greetings from The Leela Palace Udaipur! Thank you for your truly heartwarming feedback. It was an absolute pleasure to have you with us at The Leela Palace Udaipur. I’m delighted to hear that your stay was nothing short of magical and that you enjoyed the serene beauty of Lake Pichola, the peaceful ambiance, and the timeless elegance of our palace. What means the most to us is knowing that the warmth and care extended by our team made your experience even more special. Your kind mention is deeply appreciated, and I’m genuinely touched by your words. I’m also thrilled to hear that Madhav Rathi made such a meaningful impact on your stay. He exemplifies our commitment to thoughtful, intuitive service, and I will be sure to personally convey your appreciation to him. Thank you once again for choosing The Leela Palace Udaipur. We look forward to welcoming you back soon to create many more cherished memories. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Thu Jul 03 18:58:21 IST 2025

Dear Mr. Arsh, Greetings from The Leela Palace Udaipur! Thank you for your generous feedback. We are truly delighted to know that you enjoyed the quality of our food, found the location to be beautiful, and experienced helpful service from your assigned butler. At The Leela Palace Udaipur, we are committed to offering exceptional experiences through thoughtful service, refined cuisine, and a setting that reflects the beauty of Udaipur. Your kind words mean a great deal to us and will certainly be shared with our culinary and butler teams. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable stay by the lake. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Thu Jul 03 19:00:33 IST 2025

Dear Mr. Rawal, Greetings from The Leela Palace Udaipur! Thank you for your wonderful feedback and the excellent ratings. We are delighted to hear that you enjoyed the beautiful lake view and garden, as well as the majestic palace-like interiors of our hotel. Your appreciation of our friendly staff, delicious food, and high standards of hygiene means a lot to us. We strive to create a memorable and comfortable experience for all our guests, and your kind words encourage us to keep up the good work. We look forward to welcoming you back soon for another exceptional stay. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur

Dear Mr. Agarwal, Greetings from The Leela Palace Udaipur! Thank you very much for your beautiful and detailed feedback. It is truly heartening to know that you consider The Leela Palace Udaipur among the finest properties in India. We are delighted that you enjoyed the entire experience—from the serene boat ride to the warm welcome with flowers. It was our pleasure to surprise you with sparkling wine and a delicious cake, and we’re thrilled that these touches added to your special moments with us. Your compliments on the food and service at our restaurant are deeply appreciated. Our culinary team takes great pride in offering authentic and delightful flavors, while our service team is dedicated to making every dining experience memorable. Your kind words inspire us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back soon for another enchanting stay at your palace by the lake. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur

Dear Ms. Yadav, Greetings from The Leela Palace Udaipur! Thank you for sharing your honest feedback. While I’m pleased to hear that our hospitality and staff service met your expectations, I sincerely apologize for the issues you faced with food hygiene and quality. The experience you described—flies in food and concerns about oil quality—is unacceptable and not representative of the standards we uphold at The Leela Palace Udaipur. Please be assured that we take food safety and hygiene very seriously. We have immediately alerted our culinary and housekeeping teams to investigate and address these concerns. A thorough review of our kitchen operations and hygiene protocols is underway to ensure such issues do not recur. I deeply regret that these problems impacted your otherwise luxurious stay. Please do reach out to me directly during your remaining time here, so I can personally assist you and ensure a better experience moving forward. Thank you again for your valuable feedback. We hope to regain your trust and welcome you back in the future. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Thu Jul 03 19:08:11 IST 2025

Dear Mr. Ahmedi, Greetings from The Leela Palace Udaipur! Thank you for your kind and heartfelt words. We are truly grateful for your appreciation of our team members, including Chef Roopak, Shams, Govind, and Sangeeta from the Food & Beverage department, as well as Vivek and the entire Front Office team. It brings us great joy to know that their efforts contributed to making your stay pleasant and memorable. At The Leela Palace Udaipur, we take immense pride in delivering warm hospitality and exceptional service, and your feedback is the greatest reward for our team. We look forward to welcoming you back for another wonderful experience. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Thu Jul 03 19:12:42 IST 2025

Dear Mr. Karkhanis, Greetings from The Leela Palace Udaipur ! Thank you for choosing The Leela Lake Palace for your recent stay, and for sharing your wonderful feedback. We are honored to have welcomed you back after seven years and delighted to hear that you noticed the enhancements in our rooms, amenities, and service. Your kind words about the boat ride and the special level of service truly warm our hearts. We continuously strive to elevate the guest experience, and knowing that you highly recommend our property is the greatest compliment. We look forward to welcoming you again for many more memorable stays. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

The Leela Palace Udaipur has replied on Thu Jul 03 19:14:59 IST 2025

Dear Mr. Jainvi, Greetings from The Leela Palace Udaipur! Thank you for choosing The Leela Palace Udaipur for your family stay in April 2025 and for sharing such wonderful feedback. We are delighted to hear that you enjoyed the grand welcome, the boat entry, and the special lake view room arranged for you. It’s heartwarming to know that the bottle of champagne and personalized butler service added to your memorable experience. Your kind recommendation means a lot to us, and we look forward to welcoming you and your family back soon for another unforgettable stay. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur