Super Townhouse Vanasthalipuram formerly Hotel Surabhi

Sorry to say that I had the worst experience at Super Townhouse, it's very filthy hotel place to stay,

very bad experience..no water in washroom...dirty..bad service..no food facilities ..the room was big but useles

They didn’t have the rooms but makemy trip has been accepted the booking but hotel staff not given the room

The room seems to be clean and neat, the ambiance was also good. Everything was good the location of the property.

The ac wasnt working good and the prvoided room wasn’t that good the place was full of stinky smell the corridor

Room don't have a dustbin. Toilet flash is broken , toilet reserver uper portion is not there. Central AC automatic off in morning . I contact with reception about but he those time he say I definitely check . But no resolution is done . Most important - 1. Room is not clean when handover to me . In toilet some one is vomating. This is not acceptable. No check point haven't done to clean.

Ac off during night no clieanliness . Never stay this hotel . So bad experience. Zero maintenance.poor hygiene.

no water no service no waiter no fan no ac

No tv , no hot water, not proper bed light, that’s way properly not able to sleep whole night, no coming hot water

The room was perfect clean and welllookated and the staff were friendly helpful, and always ready to assist with anything we needed.

A wonderful experience. The hotel was clean and quiet, and the staff were incredibly friendly and helpful. Highly recommend!

The hotel staff went above and beyond to make our stay amazing. The room was comfortable and had everything we needed for a relaxing stay.

A nofuss experience where everything is just right for a pleasant and restful visit.

The team’s focus on guest comfort and satisfaction is truly commendable.

When booked nobody will call and say that they wont accept it as that will lead to cancellation and loss of customer. But when you reach there, they will say booking is not allowed and we need to book at the counter for double price. This happened at 11pm and we didn’t had any other option other than paying double the price.

it was good experience but i'm disappointed with the furniture and outside food is not allowed. except that everything is good 👍

Worst room is booked but they didn't allowed us to enter into the room. Worst experience in the late night and went out to search for another hotel with family

I'm booked room for in online. but they demands Rs3000/- at the time of occupy.

Poor in every area of maintaining the room

I stay here 3 days but no one were come to clean my room and bed, i m so disappointed with this type of behiever