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Santoor Palace

Santoor Palace
hotel image
hotel image

About Property

Hotel Santoor Palace is located behind Bobby House in Pahalgam. This budget hotel provides luggage storage facility. Poshwan Par ...Read more

Amenities

  • Lounge
  • Caretaker
  • Restaurant
  • Luggage Storage
  • Seating Area
  • Power Backup
  • + More Amenities

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+91

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3.6
Very Good(66 RATINGS)
Laripora

Laripora

Change Dates and Guest(s)

Check-in: 11 AM | Check-out: 10 AM

Check-in date
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Rooms, Guests

Santoor Palace Location

location iconLocation rated 3.8 by guests

What guests said

icon

Guests consistently praise the property’s exceptional location by the Lidder River, highlighting stunning views and peaceful surroundings. Many enjoyed breakfast by the riverside, and the accessibility to local markets adds to the appeal. Visitors appreciate the natural beauty and therapeutic atmosphere created by the flowing river, making it an ideal spot for a calming stay.

Property Rules at Santoor Palace

Check-in: 11 AM Check-out: 10 AM
  • Primary Guest should be atleast 18 years of age.
  • Unmarried couples are not allowed
  • Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Smoking within the premises is not allowed
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

Santoor Palace Photos by Guests

  • +35 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • family
3.6
Very Good

66 Ratings, 45 Reviews

excellent
39%
very good
20%
average
14%
poor
17%
bad
11%

Last 10 Customer Ratings (Latest First)

  • 3
  • 4
  • 5
  • 3
  • 5
  • 5
  • 5
  • 5
  • 1
  • 4

Rating Categories

  • Location3.8
  • Cleanliness3.3
  • Value For Money3.1
  • Food2.8
  • Facilities2.9
  • Child Friendliness3.3
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We are using generative AI to show you summarised user review

Review Summary

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The property boasts a fantastic location right by the Lidder river, offering stunning views and a peaceful atmosphere. Guests appreciate the polite and helpful staff, particularly the caretakers, who go out of their way to assist. However, there are some mentions of limited amenities and parking issues. The food can be hit or miss, with some guests suggesting improvements.

Sort by:

Latest first
3.0

Average Stay

n p.family

location of the hotel is very good, just facing Lider river. food provided was good and home made. Property needs some improvement like window nets etc. Services were good. Both the caretakers were very polite and helping..

Travel Month: Jun 2025

Room: Standard River View

4.0

Good Stay

samit d.loyalty-iconfamily

Location and services were wonderful, little improvement of kitchenette facility would make it even better.

Travel Month: Sep 2024

Room: Standard River View

3.0

Average Stay

jivan k.family

Average amenities, no parking space as shown, parked vehicle outside the hotel at a distance on road at own risk.

Travel Month: Jun 2024 (3-Night Stay)

Room: Standard River View

5.0

Excellent Stay

pankaj t.loyalty-iconfamily

Super stay. Excellent view of lidder river. Super staff. Sahid and jun-aid boths are super hero. Next time finally stay in this hotel.

Travel Month: Jun 2024

Room: Standard River View

5.0

Excellent Stay

siddharth s.family

Staff of hotel were very cooperative and polite. Rooms were clean. View was very attractive. It is advised that the contact number should be working properly, only whatsapp call was available.

Travel Month: Jun 2024

Room: Standard River View

  • user photos
  • user photos
  • user photos
5.0

Excellent Stay

satyajit.couple

excellent support and room decorations is nice .all facilities are available. . safe and secure 😃

Travel Month: May 2024

Room: Standard River View

1.0

Worst experience

vishal.family

Gal-ti se bhi mat book karna worst experience

Travel Month: May 2024

Room: Standard River View

4.0

Good stay with even better staff

dhiraj s.loyalty-iconfamily

Nice stay with a wonderful view, sound of the flowing river was working like a therapy. And people here are very polite and understanding.

Travel Month: May 2024

Room: Standard River View

  • user photos
  • user photos
4.0

Scintillating santoor

sourav b.family

A good budget hotel with amazing location of lidder river and superb wifi connection. However proper parking place is not available.

Travel Month: May 2024

Room: Standard River View

  • user photos
  • user photos
  • user photos
5.0

Excellent Stay

shalini n.

I had a lovely experience with my family here. The backyard is on the bank of lidder river where we had breakfast and evening chai. The room service was impressive, jun-aid bhaiyya (the caretaker) was very hardworking and helpful to the visitors with the luggage, arranging food, hot water for drinking and local taxi. Highly recommend it for a calming and comfortable stay.

Travel Month: Apr 2024

Room: Standard River View

Santoor Palace has replied on Tue Apr 30 14:16:47 IST 2024

Thank you

4.0

Worth staying and money worth, but food is expensive

pooja j.family

The view and staying is ultimate. Overall buildup is also good. Staff is also very cooperative. Family staying is pleasant. Value for money if food arrangement is available because food is very expensive as compared to other places.

Travel Month: Oct 2023

Room: Standard River View

3.0

Good but not great

rohit k.loyalty-iconfamily

Only thing we liked there was the river view. Nothing else about the property is good. Very small rooms toilets not in a good condition.

Travel Month: Jul 2023

Room: Standard River View

  • user photos
  • user photos
  • user photos
5.0

Exellent stay

rakesh k.family

This is best hotel palace in pehlgam with river view very near to market also. Give 5 out of 5 for stay. For food just 5 mins distance market awailanle.

Travel Month: Jun 2023

Room: Standard River View

  • user photos
  • user photos
  • user photos

Santoor Palace has replied on Mon Jul 17 10:54:34 IST 2023

Thank you

5.0

Excellent Stay

prerna c.

The location was very good as it was adjacent to the river, the garden was nice with rose flowers and the behaviour of staff was good and supportive.

Travel Month: Jun 2023

Room: Standard River View

  • user photos
  • user photos

Santoor Palace has replied on Mon Jul 17 10:55:00 IST 2023

Thank you

1.0

Very bad experience

sanjeev k.family

Very dirty washrooms. I never say like this. Total waste of money. Our expectation is totally failed. Totally worse of money.

Travel Month: Jun 2023

Room: Standard River View

3.0

Average Stay

jagjyot s.

There is only one boy he do all thing if u go in santoor palace u not get any person in reception for 1 hour taking no. From makemy trip u call then he come. Hotel when not able to give u morning tea while u see river view for 2 hour while on other hand there is 3 to 4 hotel we see service on other hotel not in my hotel.

Travel Month: Jun 2023

Room: Standard River View

  • user photos
  • user photos
4.0

Good Stay

ninder p.

Backyard view was amazing right by the lidder river bank. Nice cozy well kept rooms if you are looking for budgeted stay. Service by hotel owners is appreciated. Only thing they need to work on is availability of food for the customers.

Travel Month: May 2023

Room: Standard River View

Santoor Palace has replied on Sun Jun 11 22:47:29 IST 2023

Thnx for ur review In future we will try our best to serve you better

5.0

Very nice experience

nuha a.family

The staff was extremely helpful. Very good hospitality. Rooms were very good with breathtaking view of lidder river

Travel Month: May 2023

Room: Standard River View

Santoor Palace has replied on Thu Jun 01 12:23:28 IST 2023

Thank you for the valuable review

5.0

Excellent Stay

subhakar g.

Stay was very beautiful. Very nice staff and hotel location was very beautiful. Picture from room of hotel santoor palace

Travel Month: May 2023 (4-Night Stay)

Room: Standard River View

  • user photos

Santoor Palace has replied on Wed May 24 19:27:01 IST 2023

Thank you

2.0

Hitting problem ☹️

mohammed a.family

The biggest problem is the hitting problem ☹️

Travel Month: Nov 2022

Room: Standard River View

Santoor Palace Other Details

Questions & Answers - When Booking Santoor Palace

Q: Any options for booking on partner website?

A:

You can explore Santoor Palace on our partner website www.goibibo.com

Q: How many types of rooms are available at Santoor Palace in Pahalgam?

A: At Santoor Palace, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the Check-In and Check-Out times of Santoor Palace, Pahalgam?

A: Check-In Time: 11 AM
Check-Out Time: 10 AM. Early check-ins and late check-outs are subject to availability

Q: What are the customer ratings for Santoor Palace?

A: The overall rating for Santoor Palace stands at 3.7 out of 5, as reviewed by 65 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How far is Santoor Palace from the city center ?

A: From City Center its 2.4 kms away.

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Planning to Book Santoor Palace ? Get inspired by Popular Reviews

Excellent Stay

Shalini Naik

5

I had a lovely experience with my family here. The backyard is on the bank of lidder river where we had breakfast and evening chai. The room service was impressive, jun-aid bhaiyya (the caretaker) was very hardworking and helpful to the visitors with the luggage, arranging food, hot water for drinking and local taxi. Highly recommend it for a calming and comfortable stay.

Good Stay

ninder pal

4

Backyard view was amazing right by the lidder river bank. Nice cozy well kept rooms if you are looking for budgeted stay. Service by Santoor Palace owners is appreciated. Only thing they need to work on is availability of food for the customers.

Worth staying and money worth, but food is expensive

pooja jantwal

4

The view and staying is ultimate. Overall buildup is also good. Staff is also very cooperative. Family staying is pleasant. Value for money if food arrangement is available because food is very expensive as compared to other places.

Excellent Stay

Siddharth Shukla

5

Staff of Santoor Palace were very cooperative and polite. Rooms were clean. View was very attractive. It is advised that the contact number should be working properly, only whatsapp call was available.

Exellent stay

Rakesh kumar

5

This is best Santoor Palace palace in pehlgam with river view very near to market also. Give 5 out of 5 for stay. For food just 5 mins distance market awailanle.

Good Stay

SAMIT DUTTA

4

Location and services were wonderful, little improvement of kitchenette facility would make it even better.

Excellent Stay

Subhakar Ghosh

5

Stay was very beautiful. Very nice staff and Santoor Palace location was very beautiful. Picture from room of Santoor Palace santoor palace

Excellent Stay

satyajit Paul chowdhury

5

excellent support and room decorations is nice .all facilities are available. . safe and secure 😃

Very nice experience

NUHA ABEER KHAN

5

The staff was extremely helpful. Very good hospitality. Rooms were very good with breathtaking view of lidder river

Scintillating santoor

Sourav Bhadra

4

A good budget Santoor Palace with amazing location of lidder river and superb wifi connection. However proper parking place is not available.

Good stay with even better staff

Dhiraj Singh Chandel

4

Nice stay with a wonderful view, sound of the flowing river was working like a therapy. And people here are very polite and understanding.

Excellent Stay

Pankaj Talwar

5

Super stay. Excellent view of lidder river. Super staff. Sahid and jun-aid boths are super hero. Next time finally stay in this Santoor Palace.

Excellent Stay

Prerna Chauhan

5

The location was very good as it was adjacent to the river, the garden was nice with rose flowers and the behaviour of staff was good and supportive.

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