Neo resort

The overall stay was quite peaceful and relaxing. The location is beautiful but feels more like Chamba than Kanatal, so the listing can be a bit misleading—still, it’s a scenic place worth visiting. The food quality was good, but there wasn’t much variety. Many of the menu items were unavailable, which was disappointing. However, the staff service at the dining area was excellent and made up for it to some extent. As for amenities, basic facilities like Wi-Fi were available and working fine. Since it's a cold place, we didn’t miss having a pool or similar features. There was just one attendant for four resorts, but he managed everything quite well. The staff was polite and helpful, but the check-in process was below expectations. Despite having a prepaid booking, we were not attended to promptly. Instead, walk-in guests received more attention, and oddly enough, our rooms were being shown to them. Also, essentials like bathroom amenities should have already been in place before our arrival. The room was clean but compact, with no wardrobe or space for luggage. Since the room had a tin shed, it became quite noisy during rain. It was a bit uncomfortable but manageable for a short stay.