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RASS HOTEL

RASS HOTEL
hotel image
hotel image

About Property

24/7 check in check out, free wifi and basic toiletries ...Read more

Amenities

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+91

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2.4
Average(36 RATINGS)
Civil Lines

Civil Lines

10 minutes walk to Z Square Mall

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 10 AM

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Rooms, Guests

RASS HOTEL Location

location iconLocation rated 3.0 by guests

What guests said

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Guests highlighted the property’s prime location, describing it as 'accessible' and 'nice'. However, around 20% of reviews noted issues with cleanliness and discomfort due to the state of the rooms and lack of services. Despite these concerns, the location received positive remarks for its convenience and potential.

Property Rules at RASS HOTEL

Check-in: 12 PM Check-out: 10 AM
  • Primary Guest should be atleast 18 years of age.
  • Unmarried couples are not allowed
  • Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Smoking within the premises is not allowed
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
2.4
Average

36 Ratings, 24 Reviews

excellent
8%
very good
22%
average
17%
poor
11%
bad
42%

Last 10 Customer Ratings (Latest First)

  • 2
  • 3
  • 1
  • 1
  • 5
  • 1
  • 4
  • 1
  • 3
  • 2

Rating Categories

  • Cleanliness3.4
  • Room2.7
  • Food4.0
  • Value For Money3.5
  • Security4.5
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We are using generative AI to show you summarised user review

Review Summary

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  • No curtains in the room compromised privacy and comfort.
  • Phone service was unavailable, making communication difficult.
  • Cleanliness of the room was not up to standard.
  • Room service and amenities were lacking due to insufficient staff.
Read more

Sort by:

Latest first
2.0

Poor Stay

ravi b.business

I recently stayed and was quite disappointed with my experience. There were no curtains in the room, which compromised privacy and comfort. Additionally, the phone service was unavailable, making it difficult to communicate with the front desk or request assistance. To top it off, the cleanliness of the room was not up to standard, as it appeared to have been inadequately cleaned.

Travel Month: Feb 2025

Room: DELUXE ROOM

3.0

Average Stay

prashaant t.couple

Hotel Attendant at 9.30 PM on 15th Feb 2025 told that ur booking is cancelled by make my trip. It's shoking for me but after some time everything was settled. so, It is advised to please update booking in time.

Travel Month: Feb 2025

Room: DELUXE ROOM

4.0

not a good service by the hotel

abhishek g.group

Amenities room service was not good. Please maintain sufficient amount of staff to maintain service and morning breakfast is not sufficient amount of type

Travel Month: Jan 2025

Room: DELUXE ROOM

2.0

Poor

rajeev k.business

Food options was not there property is under renovation. Check in formalities were not done. Security guard took me to to room.

Travel Month: Nov 2024

Room: DELUXE ROOM

  • user photos
  • user photos
4.0

Good Stay

shubham s.

Hotel was neat

Travel Month: Nov 2024

Room: DELUXE ROOM

1.0

Terrible Stay

buddhe s.loyalty-icon

Pleas send me make my coustomer care number

Travel Month: Nov 2023

Room: DELUXE ROOM

1.0

Terrible Stay

s k.

No staff, no room service, only bread omelette in breakfast. Rooms are not good.

Travel Month: Nov 2023

Room: DELUXE ROOM (ROOM ONLY)

1.0

Terrible Stay

abhinav m.business

Hotel is under renovation which is not informed at the time of booking. I did not stay at the property neither have i got my refund.

Travel Month: Nov 2023

Room: DELUXE ROOM

1.0

Horrible, terrible stay at hotel rass

dwijen s.business

We had a very bad experience at hotel rass. The hotel was very bed shaped, i have doughnuts on the selection of make my trip team, how they allow such a kind of property, without checking they enroll this property or they have settings with make my trip. Rooms are dirty. Bed stinking. Bathroom was dirty. Break fast not available. Even though we paid for it. Cleaning is not proper. I request to make my team visit the property & then enroll in your software otherwise the client will not trust you

Travel Month: Sep 2023

Room: DELUXE ROOM

1.0

Terrible Stay

indra m.

It was a very bad stay experience, no room service, no food and no other services provided by the hotel. The room was also dirty.

Travel Month: Sep 2023

Room: DELUXE ROOM

1.0

Terrible Stay

dileep p.

Very very bad hotel experience in my life. Total wastage of money. Problems mentioned below-1- don't have any reception counter. 2- don't have intercom phone in room. 3 -tv not working in any room. 4- don't have parking facility. Room images totally different as shows

Travel Month: Jun 2023

Room: DELUXE ROOM (ROOM ONLY)

3.0

Average Stay

anita j.

Check in n check out time was not proper bath room bucket n toilet was not clean

Travel Month: May 2023

Room: DELUXE ROOM (ROOM ONLY)

3.0

Good

harish r.business

Ac not working otherwise ok/ area good/ size good

Travel Month: Jun 2022

Room: DELUXE ROOM (ROOM ONLY)

1.0

Terrible Stay

shikha t.family

Unhygienic, damp rooms, geyser was not working.

Travel Month: Nov 2021

Room: DELUXE ROOMS

1.0

do not risk your stay.

shiva r.loyalty-iconfamily

I am an avid business traveller, and i made a huge mistake of staying in this hotel. I had to spend one whole night without electricity. Thankfully, the weather was cold enough and ai could sleep without fan. I called the reception, but there was no one at the reception help desk. Even to order the breakfast, i had to call the room service multiple times and there was no staff to look after guests. The bathroom did not have toiletries. The driver did not know how to drive an automatic car. There is no parking in the hotel. The car has to be parked on the road. There was a party going on in hotel's banquet and the staff asked me to park my car at a distance. When i asked them to park back my car once the party is over, they kept my car keys. But after my multiple attempts to persuade the driver to park the car back, they could not put my automatic car in the d mode. I had to go back and help them understand how to drive the car. Overall, not at all a value for me. This is at most a rs. 1500 per night hotel for which they are charging 4k. Not recommended.

Travel Month: Nov 2021

Room: DELUXE ROOMS

  • user photos
1.0

Room condition

agranshu s.family

Worst experience. Ac was not working. Lots of mosquitoes. Towels were not washed properly. It was stinking. No dental kits were provided. Food services - good location - prime service - not upto mark

Travel Month: Apr 2021 (3-Night Stay)

Room: DELUXE ROOMS

3.0

Value for money

rahul s.loyalty-iconsolo

Value for money. Wantedto spend less and in that range this was good.

Travel Month: Mar 2021

Room: deluxe rooms without breakfast

3.0

Expansive

ankit k.business

Food as per location and hotel too height i am only to person and order regular food but bill like 5 star hotel.

Travel Month: Mar 2021

Room: deluxe rooms without breakfast

5.0

Awesome stay

rahul v.solo

Food quality v nice, location is v nice too
V comfortable stay, good food and staff service

Travel Month: Feb 2021

Room: DELUXE ROOMS

RASS HOTEL has replied on Sun Mar 07 10:32:57 IST 2021

Thank you for choosing our hotel, and for taking the time to write a review! we are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thanks & regards rass hotel

4.0

Safety standards

mandeep b.loyalty-iconbusiness

Since the occupancy was less, safety was appropriately addressed

Travel Month: Feb 2021

Room: DELUXE ROOMS

RASS HOTEL has replied on Thu Mar 04 19:09:11 IST 2021

Dear sir. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel. Thanks & regards rass hotel

RASS HOTEL Other Details

Questions & Answers - When Booking RASS HOTEL

Q: How far is RASS HOTEL from the city center ?

A: From City Center its 8.4 kms away.

Q: What are the customer ratings for RASS HOTEL?

A: The overall rating for RASS HOTEL stands at 2.4 out of 5, as reviewed by 36 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How many types of rooms are available at RASS HOTEL in Kanpur?

A: At RASS HOTEL, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the Check-In and Check-Out times of RASS HOTEL, Kanpur?

A: Check-In Time: 12 PM
Check-Out Time: 10 AM. Early check-ins and late check-outs are subject to availability

Q: Any options for booking on partner website?

A:

You can explore RASS HOTEL on our partner website www.goibibo.com

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not a good service by the hotel

Abhishek Gupta

4

Amenities room service was not good. Please maintain sufficient amount of staff to maintain service and morning breakfast is not sufficient amount of type

Safety standards

Mandeep Bhati

4

Since the occupancy was less, safety was appropriately addressed

Awesome stay

Rahul Verma

5

Food quality v nice, location is v nice too
V comfortable stay, good food and staff service

Good Stay

Shubham Srivastava

4

Hotel was neat

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