RAIN HILLS HOLIDAY HOME

The property is located amidst a serene coffee plantation, offering a peaceful stay away from the hustle-bustle of the city. Location The cleanliness of the property is well-maintained, however, some guests faced issues with dirty carpets and non-working amenities. Cleanliness The property has a kitchen with utensils and stove, and guests can also avail the help of caretaker for cooking. Some guests appreciated the prompt responses of the host in arranging food requirements. Food & Dining The amenities are similar to those advertised, and the property can easily accommodate a large group. Some guests faced issues with hot water supply, but the host was cooperative in arranging alternatives. Amenities The host is responsive, helpful, and cooperative, and goes out of the way to ensure guests have a comfortable stay. Host

• Location

  The property is located in the midst of a coffee/tea plantation, providing a serene and peaceful environment. It is away from the main road, ensuring no noise disturbance. The location is well-connected with motorable roads, making it easily accessible. Guests appreciated the scenic view and the proximity to tourist spots. Some guests faced difficulty in finding the location, but the host was helpful in guiding them.

• Cleanliness

  Some guests found the property to be dirty and dusty, with the main hall carpet being full of hair. However, other guests appreciated the cleanliness and maintenance of the property. The washrooms were clean, and the caretaker ensured that the property was well-maintained. Overall, the cleanliness was satisfactory.

• Food & Dining

  The property has a fully-equipped kitchen, allowing guests to cook their meals. Some guests appreciated the caretaker's help in cooking, while others ordered food from nearby restaurants. The host also arranged for a surprise cake for guests on New Year's Eve. However, some guests faced difficulty in finding food options nearby.

• Amenities

  The property has basic amenities such as a geyser, gas stove, and utensils. However, some guests faced issues with the amenities, such as the geyser not working and the hot water supply being insufficient. The host was responsive and tried to resolve the issues. Overall, the amenities were satisfactory.

• Host

  The host was helpful and responsive, ensuring that guests' demands were met. Guests appreciated the host's guidance in planning sightseeing and finding food options. The host also arranged for a bonfire on one of the evenings. Some guests faced issues with the check-in experience, but the host was helpful in resolving them. Overall, the host was cooperative and friendly.