Pragati Resorts

Pragati Resorts has replied on Fri Jun 27 18:09:54 IST 2025

Dear Prathap Kumar Kalangi, We're so pleased to hear that you and your family had an enjoyable stay with us. It's wonderful to know that our clean and spacious rooms met your expectations. Our dedicated team always strives to ensure that service is timely and efficient, so it's fantastic that this was reflected during your visit. It is great that your kids delighted in the water rides and pool! This is definitely a fun attraction for our younger guests. Lastly, we are glad you enjoyed the meals at our in-house restaurant. We carefully select and prepare everything to suit a range of tastes and preferences. Your satisfaction is what we aim for every day. We hope to see you back soon and continue providing you with an excellent service. Thanks & Regards, Md Abdul Muqeed Front Office Manager

Pragati Resorts has replied on Fri Jun 27 18:10:28 IST 2025

Dear Phani Krishna, It's a pleasure to know that you found our property's location to your liking and enjoyed the lush greenery around. We take great efforts to maintain and improve our surroundings, so our guests feel closer to nature. We're glad that you and your loved ones were able to participate in and enjoy the various activities planned for different age groups. We hope these experiences added to your precious memories. Nothing pleases us more than providing a wonderful and engaging environment for our guests to enjoy their time. It's always rewarding to know that our efforts are appreciated. We hope to welcome you back soon to make more unforgettable memories! Thanks & Regards, .Md Abdul Muqeed Front Office Manager

Pragati Resorts has replied on Fri Jun 27 18:10:49 IST 2025

Dear Rajesh Pandey, Thrilled to know your vacation was marvelous and your family enjoyed the charm and maintenance of our cottages! Knowing that our service met your expectations adds a cherry on top for us. Glad that your children found plenty of enjoyable activities, as we pride ourselves in being a family-friendly getaway. Making our guests' stay genuinely unforgettable is what we strive for, and hearing that we have succeeded brings us immense joy. We look forward to giving you even more reasons to smile the next time you choose to visit! Thanks & Regards, Md Abdul Muqeed Front Office Manager

Pragati Resorts

Dear GURRAM Subbu, I'm sorry to hear that your first booking didn't meet your expectations, and I regret any distress this has caused. I understand that you're upset about the room usage difference. We're committed to providing a great customer experience and it's definitely not our intention to disappoint you. We're taking your feedback on board to improve our services moving forward. We also encourage you to get in touch directly with our customer service team to provide more information about your concern, so we can help resolve this matter. If there was a discrepancy with your room booking, we'll certainly look into it. It's our top priority to ensure your concerns are addressed and to prevent such mishaps from happening in the future. We appreciate your patience and understanding as we work on this issue. We aspire to serve our customers better. Despite your recent experience, we hope to have the opportunity to gain your trust and serve you again. Thanks & Regards, Md Abdul Muqeed Front Office Manager

Pragati Resorts has replied on Thu Jan 23 12:45:34 IST 2025

Dear Mansij Sharma, We appreciate your insightful feedback about your stay with us. It's unfortunate to learn about your disappointment with the room size and cleanliness, and we've taken note of your concerns. Please rest assured that we're working diligently to address and rectify these matters, including ensuring functioning showers in every room. We also understand your comments regarding the hand towels. We're looking into this issue to ensure that all the necessary amenities are readily available to all our guests. Concerning your remark about our food pricing, we always strive to provide value-for-money dining experiences. We regret that we fell short on this occasion. Your feedback provides us with the opportunity to revisit our offerings and make necessary improvements. Once again, we value your observations as they help us strive to improve our overall service. We hope to have another opportunity to serve you better in the future. Thanks & Regards, . Md Abdul Muqeed Front Office Manager

Pragati Resorts has replied on Wed Jan 22 23:04:16 IST 2025

Dear Mihir Parekh, It's wonderful to hear that you enjoyed your stay with us! The beauty of our property and the variety of activities that we offer are indeed something we take great pride in. We are glad that the play area met your kids' expectations and added to your overall experience. We also appreciate your feedback regarding our food. We strive to cater to all our guests' tastes and will always adjust the seasoning according to our guests' preferences. Rest assured, our chefs aim to provide a culinary experience that suits everyone's palate. We really appreciate your constructive feedback, as it helps us to improve and offer a better service to our future guests. We are looking forward to welcoming you and your family back in the future. Thanks & Regards, . Md Abdul Muqeed Front Office Manager