Capital O Ramraj Inn

After a booking and confirmation from the hotel also i wait for check in more than 2 hours. I request to make my trip please don't with this type hotels

I had confirmed booking but when i go to reception they said that they can not give room on the price that i have paid to make my trip and booked room. They asked additional money.

First of all location in google map and location sent after booking both are taking me to different place. Second, though i booked 2 rooms and recieved payment receipt & confirmation for the same but still the hotel incharge person denied to accept the booking and didn't allow me to check-in. I had to have multiple calls with customer care and in the end i was asked to pay additional amount by the hotel management and i had to pay 500- each room as i don't have other options in the midnight with kids and all. Even after paying extra money he gave us non-ac room but we booked ac room. (hotel management rudely says if you want you can take it or else you can leave) no geyser available in both the rooms room is not cleaned properly and especially bathrooms are worst.

Manager created lot of troubles. First he said that booking amount is very less. Then he insisted for hard copy of id even though we had three hard copies and one person’s soft copy of id. Be aware before booking and if booked please call manager and discuss with him the terms and conditions as he keeps it changing every moment. Even mm t people refused the refund and i have to book new hotel. Horrible experience man