Mayfair Convention

Mayfair Convention has replied on Thu Nov 13 00:22:52 IST 2025

Dear Ankit Gupta, We appreciate and value your review. It's great to know that you found our rooms satisfactory and our breakfast choices up to standard. Our staff will be pleased to learn of your high praise. Concerning the areas for improvement you mentioned, we are taking immediate corrective action. We always aim to create a fresh and inviting environment for our guests, so we regret that you experienced a foul smell during your stay. Our facilities team has been alerted and is already working to identify and rectify the issue. We look forward to welcoming you back and exceeding your expectations on your next visit. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Tue Oct 28 22:46:38 IST 2025

Dear GNS Rao, We are truly delighted to learn that your stay with us was a memorable one and you appreciated the comfort and kindness provided by our staff. Our team strives to deliver the best service to make sure our guests have a comfortable and rewarding stay. It brings us great satisfaction knowing that the amenities we have provided met your expectations. We will gladly pass on your positive feedback to the team who will be thrilled to hear your compliments. The words like yours inspire and motivate us to keep maintaining high standards of our service and facilities. Looking forward to welcoming you back in the future for another great experience. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Thu Aug 21 00:43:00 IST 2025

Dear Vikas Sharawat, We're glad to hear that you enjoyed the cleanliness and interior design of our rooms. It's also wonderful to know that the food, including our breakfast buffet, made a positive impact on your stay. Your special mention is very encouraging to us as we strive to provide a memorable dining experience for our guests. We take pride in the high standards of hygiene we maintain as we know how important this is for our guests. Your feedback motivates us to keep up our efforts. We look forward to hosting you again with an enriching experience. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Mon Jul 21 18:08:55 IST 2025

Dear Mr Avinandan Mukherjee, We're filled with joy to know that your experience with us at the Convention had been brilliant. The prime location, delicious food, and exceptional service are indeed some of our strengths and knowing they contributed to making your stay fantastic is certainly encouraging. Our team at Mayfair always strives to provide top-notch services to our esteemed guests. Your experiences further motivate us in achieving our aim. It was a pleasure serving you and we look forward to welcoming you back soon. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Thu Jul 17 17:45:28 IST 2025

Dear Makemytrip Customer, We appreciate your generous words regarding our hotel. We are happy to see you found the location, rooms, staff, and breakfast selection to your liking. We always strive to provide our patrons with impeccable service and a comfortable and enjoyable stay. Feedback like yours validates our efforts and encourages us to keep working towards delivering a superior guest experience. Hope you continue choosing us for your future stays. Ashutosh Misra, your kind words are invaluable to us. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Thu Jul 17 17:45:41 IST 2025

Dear Kumar Ritu Raj, We are absolutely thrilled to receive such wonderful feedback. It brings us joy to know that our excellent location, complementary access to the Lagoon swimming pool and spacious rooms with awesome interiors have contributed to a memorable experience. We sincerely appreciate your recommendation and look forward to serving you again in the near future. Your satisfaction is our best asset, and it's reviews like yours that make all our efforts worthwhile. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention

Dear Guest , We're overjoyed to know that your stay with us met your expectations. It's fantastic to read that the location was convenient for you and that you appreciated the level of cleanliness we maintain. Your positive feedback encourages our hardworking staff to continue delivering premier customer service. It's also pleasing to hear that the taste of our culinary offerings matched their quality. We love to provide diverse and delicious food options for our cherished guests. We're thrilled you enjoyed them! We look forward to welcoming you back soon for another rewarding experience. Regards, Shubhamoy Banerjee General Manager Mayfair Lagoon & Convention

Mayfair Convention has replied on Tue Jul 01 23:38:36 IST 2025

Dear Ajoy Kumar, We acknowledge your concern and we're deeply regretful of the experience you had at our reception. Unprofessional conduct from our staff is something we do not take lightly. We assure you this matter is already being handled by appropriate departments to ensure such incidents will not happen in future. We understand that our staff's behavior has caused considerable inconvenience to you. It is certainly not the level of service we aim to provide. We wish to note that not being able to reach the hotel management when deemed necessary was a significant oversight on our part. Your experience is not indicative of the standards we look to uphold. In light of your experience, we want to ensure that all our future guests are able to voice their concerns directly to management at any time. Prompt and efficient ways to reach out will be implemented. We encourage you to share any further concerns you may have, to help us serve you better in the future. We hope you will reconsider giving us a chance to right this wrong. Regards, Shubhamoy Banerjee General Manager

Mayfair Convention has replied on Sun Jun 22 16:43:38 IST 2025

Dear Guest, Namaskar! We're thrilled to hear about your wonderful experience at our hotel. Your description of its old-world charm, excellent service, and the unique experience of using the Mayfair Lagoon's facilities truly made our day. We do take pride in providing unique facilities and maintaining the aesthetic beauty of our property. We continuously strive to offer a unique and memorable experience to our guests and are elated that we met that mark with you. Recognizing our hotel as unlike any other in India is a huge compliment. This motivates us to maintain our standards and strive for excellence. Looking forward to hosting you again in the future so that we can offer you a similarly extraordinary experience. Regards, Shubhamoy Banerjee General Manager Mayfair Lagoon & Mayfair Convention.

Mayfair Convention has replied on Sat Jun 14 19:35:41 IST 2025

Dear Ms Srishti Bhardwaj, We're delighted to hear about your satisfying stay with us. It's wonderful that our hotel's amenities met your expectations and your stay was a memorable one. Our staff will surely be encouraged by your positive remarks on their helpfulness. The aesthetics of the hotel are indeed something we take pride in and we're happy you found them beautiful. We hope to have the opportunity to host you again soon, striving for an even better experience. Regards, Shubhamoy Banerjee General Manager Mayfair Lagoon & Convention

Mayfair Convention has replied on Fri Jun 06 20:35:11 IST 2025

Dear Victoria Lakra, We appreciate your kind words for the service, staff, rooms, and food. It's delightful to hear that we were successful in providing you with a pleasing experience. Your feedback is a boost of motivation for our team to maintain the same high quality of hospitality in the future. Please do come back again if you happen to visit this area. It would be our pleasure to serve you again. Regards, Shubhamoy Banerjee General Manager

Mayfair Convention has replied on Fri May 30 18:00:45 IST 2025

Dear Ms Trishna, We're thrilled to read about your enjoyable experience at our property! Your positive comments about the well-maintained rooms and common areas bring us great joy. It's delightful to know you appreciated our convenient location and the access to the Lagoon areas. We’re equally glad you found the swimming pool to your liking and the service up to your standards. We strive to ensure our guests’ every need is taken care of. We look forward to hosting you again soon! Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Sat May 17 16:09:56 IST 2025

Dear Ms PARINITA SAHU, It's highly motivating to receive such positive feedback and we're thrilled to hear about your pleasant stay. It's always encouraging for us to learn that our guests are satisfied with our service as it's what we strive for every day. We aim to provide a comfortable and enjoyable stay to all our guests by going the extra mile in assisting them with their needs and maintaining cleanliness in all our rooms. Your words on our supportive staff are extremely appreciated and have been passed along to the team who continues to deliver excellent hospitality, much like what you've described. We look forward to your next visit to provide an even more exceptional experience for you! Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Sat May 17 16:09:36 IST 2025

Dear Ms Ridhi Agarwal, We're delighted to read that you enjoyed a fabulous stay at our Mayfair property, associating it with luxury and comfort. We strive to create the perfect environment for our guests and your words encourage our team to enhance our standards. Your positive feedback truly affirms the hard work we constantly put into ensuring our guests have the best experience. Your satisfaction is our ultimate goal and we're glad we were able to fulfill it. We hope that Mayfair continues to be your go-to spot for a luxurious and comfortable stay! If there's anything more we can do to make your future stays more enjoyable, please let us know. Looking forward to serving you again, and hope we continue exceeding your expectations. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Wed May 07 22:24:22 IST 2025

Dear Mr Pawan Agrawal, We're thrilled to know our property's location worked great for your needs and that you could easily access shops, restaurants, and public transport. It's music to our ears to hear about your positive experiences with our well-maintained rooms, high-quality food, and excellent services. Your feedback truly means a lot to us. We look forward to the opportunity of hosting you again. Do visit us again the next time your travels bring you this way! Regards, Shubhamoy Banerjee Resort Manager

Mayfair Convention has replied on Fri May 09 18:13:02 IST 2025

Dear Mr Manas Kumar Hota, Namaskar! We're sorry to hear that your experience wasn't up to the standard we strive to achieve. We value every piece of feedback and use it to make improvements. We understand that we didn't meet your expectations this time and are actively working to ensure better experiences in the future. Our team continuously aims to deliver high-quality service, and we regret that this was not your experience. Please let us know more specifics about your experience, if possible, so that we can take the right steps towards rectification. If you're open to discussing this further, please don't hesitate to contact us directly. We are committed to making this right and hope you provide us another chance to serve you better. Rest assured, we'll do our best next time. Your feedback has been taken seriously and will contribute to the improvements needed in our service. We're always striving for better customer experiences, and your feedback helps us immensely in this goal. Here's to hoping we can turn your experience around in the future. Regards, Shubhamoy Banerjee General Manager Mayfair Lagoon & Mayfair Convention

Mayfair Convention has replied on Sat Apr 26 16:47:08 IST 2025

Dear Mr Megha Panda, We're glad to hear about your wonderful experience with us! Your warm words regarding the efficacy of our staff, delicious food and our top-notch management are very much appreciated. It's crucial for us to maintain a high standard and positive atmosphere, and your feedback reaffirms this. We look forward to hosting you again and promise to provide an even better experience next time. Your support continues to motivate us to strive for unmatched service quality and culinary excellence. Regards, Shubhamoy Banerjee General Manager Mayfair Lagoon & Mayfair Convention