Maa Trinayani Palace

They write 24 hours room service but nothing is available after 10:30 pm,the geyser was not working,they said pick up is available(paid) from the base of vaishno devi but when we called they gave some lame excuses....too many power cuts in hotel

good hospitality nice and clean property food was delicious in their restaurant nice and cooperative behaviour of managers

Old rooms, stinky, paint peeling off, slow food delivery, WiFi not working, linens not very good, outside main are

Rooms are not maintained properly. The heaters do not work. You literally have to call room service for changing ac temperature or turning on the ac. The staff is rude. I suggest get better room and better service for the same price and save your money.

Horrible experience with this hotel .The reason behind this are as follows . 1) Very unhygienic, spiders ,insects and room and bathroom . 2) when compliant about is ,the reply was I am night manager ,my shift is over . 3) Very dirty tea catle when ask for tea and cup was also dirty . 4) No proper staff to attend you and room was full with spiders meshes . Hence I am very disappointed with hotel as it was my worst experience ever

Nice staff and manager. Family room are very good but A C not working properly. Restaurant meals nice and tasty. Drop facilities to katra or Banganga or Katra station excellent. Overall very good 4/5.

Hotel was in worst condition

Property is too good location is situated outer and food quality is very poor बोले तो बिल्कुल घटिया

Thanks for the comfortable stay! The location was convenient, and the facilities were quite good. The food was also decent. However, hygiene could be improved, as there were quite a few mosquitoes during my stay. Overall, a pleasant experience!

the rooms are very dirty . the water taps shower n fittings are in the worst possible condition that u can ever imagine . The staff is as cold n impolite n non understanding as u can ever meet

poor room and service, not upto the mark

Pleasant stay, clean rooms and good staff from hotel. location is also very peaceful and hygienic place. food service was also nice and to the taste

Stay was good. Staff was very cooperative. Dealing of Receptionist sir who was aged one belongs to Calcutta is really gud.

Room was nicely maintained & food was very good. Staff was very cooperative & main thing there is pick up & drop facility for reasonable charges. But free dropping to temple. Totally good experience

good stay very polite staff amazing food , we booked family room. it was spacious and comfortable

excellent stay for the family, very Cooperative staff, food is also good. great experience and location is good

geyser not working but food is good nice breakfast outside main market area of katra need to take car

Very nice staff breakfast is so testy free pick up drop from hotel side i recommend all low budget hotel

Not given services

Early checkin available thats best, house keeping staff good.