Hotel O Rsquare Elite

To get the location of the property, it took 4 calls to be made to OYO call centre, after that when I reached the property, it is by no means a hotel at all, it looks more like a garage for bikes repair. There is no lift to go up to the rooms. The hotel staff doesnot care when I asked how long will it take to get me keys, then they ask me to call the OYO call centre to add some complimentary thingy, I asked why you cant make the call no proper response to it. OYO call centre guys called the property they didnt answer. I was fed up as I booked it fof 4 hours stay only to catch my next bus, but at the end I had yo leave without staying and the OYO guys refused to refund also. I will never in my life book a hotel stay from your portal again.

The hotel o rsquare elite was maintaining rooms in very worst and not a cleanble rooms and water problem, the walls has spreading water

very poor amenities and services, unhygienic rooms, old building, rude staff, only good thing is location. it's nearby metro station.

Paid extra 220 rs other than make my trip payment. Hotel room is very worst con’t stay at least one hour, bad smell, inside dirty walls with water marks.

He take more 300

Worst experience, not hygienic cockroaches around the room. Staff was not good, not polite. We made the payment by make my trip, after reaching they are not allowing for checkin. After calling customer care. to the hotel then only allowed for checkin. It took 30 mins of time. Bathroom was not at all good.

property is not there not responding also very bad service not use this app booking please refund my amount

We had a fantastic experience overall, and everything was set up according to our preferences. Good.

I found this property only and booked since it ratted as 4.2 . But the truth has not even validated the property's standards. The worst ever stay I had in my life. I booked this property for 3 nights and forced me to pay the full amount before the check-in and once after I checked in I found it's not suitable for family and the standard of the stay is too worst, very dark and the walls were literally in broken condition. It was like a "bhoot bangla". Immediately within 10-15 minutes after I checked in I have reached out support and they reached with the property and confirmed and accepted the bad standards of this property. The only solution they gave was the hotel will arrange the alternate room which I didn't accept since I have already checked all the rooms which is also not good and I asked to cancel the booking and refund my money. The support guy said that he will check with the team and get back. Meanwhile I checked-out immidiately from this hotel. Here comes the original face of the MakeMyTrip, they accepted the property's bad standards but won't return the money back. For just staying 20-30mins in this worst place they have stolen my money for all the 3 days I booked. Please don't ever book hotels through it. You won't get any support if you face any issues on your stay. I am not gonna blame the hotel, because it's completely to validate such hotel before they are attaching with. I trusted and their reviews but they have cheated me totally. I am sure see the down fall if they are providing the support like this with all. Be aware . They are frauds.

The hotel lived up to its online description, and we were provided with all the comforts we needed.

There are no concerns about the hotel's security, making it the perfect choice for solo travelers.

This hotel is perfect for families. There was plenty of space in the room for the kids to play and move around.

I got a great deal on this beautiful hotel through a special offer! i'll definitely book here again.

The check-in was fast, and the staff was always ready to help with directions or ideas for places to visit.

You can always count on them for assistance, whether it's a small question or room service.

I appreciate how every detail is taken care of! the staff works hard to make your stay unforgettable.

My kids loved the hotel! the staff did everything to make sure our family vacation was fun and stress-free.

The staff is very welcoming and always willing to help. The place has a positive atmosphere, and i really liked the hotel.

The bed was super comfortable, and the room had great amenities. The breakfast selection was vast, with something for everyone.

The bedding was incredibly soft, and I slept like a baby every night.