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Hotel O Imperial Guest House

0123401234
Hotel O Imperial Guest House
Room
Facade

About Property

Heading for a business trip anytime soon? Being a corporate traveler, you must have checked into countless receptions and have b ...Read more

Amenities

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2.9
Average(19 RATINGS)
Barasat

Barasat

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

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Rooms, Guests

Hotel O Imperial Guest House Location

location iconLocation rated 3.8 by guests

What guests said

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Guests appreciated the property's location for its nice atmosphere and helpful staff, though some noted it is located about 10 km from the city center, making transportation less convenient. Overall, the setting contributed positively to their experience.

Property Rules at Hotel O Imperial Guest House

Check-in: 12 PM Check-out: 11 AM
  • Primary Guest should be atleast 18 years of age.
  • Unmarried couples are not allowed
  • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

User Rating & Reviews

  • everyone
  • couple
  • solo
2.9
Average

19 Ratings, 11 Reviews

excellent
16%
very good
32%
average
11%
poor
26%
bad
16%

Rating Categories

  • Location3.8
  • Cleanliness3.9
  • Room3.3
  • Value For Money4.0
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We are using generative AI to show you summarised user review

Reviews Summary

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The property is located in a decent area with good cleanliness and helpful staff. Guests appreciated the polite behavior of the team and quick service. However, there are significant concerns about the food quality, which many found lacking and with limited choices. Some rooms had issues, including unpleasant odors and cleanliness problems. Additionally, there was frustration regarding extra payments requested by the manager despite full prior payment, leaving some guests disappointed.

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Latest first
2.0

Overall experience not bad, except the extra charge demand by the manager

dr a.solo

Hotel is situated in a good location, cleanliness and other services are good, but the most disappointing point was that the Manager was asking for extra money in spite of full payment through MMT. He said that "the amount is too less you have paid through MMT for our hotel".

Travel Month: Jan 2020

Room: Classic (2X)

Hotel O Imperial Guest House has replied on Sun Jan 12 20:35:25 IST 2020

Hi, Abdullah! We truly regret the inconvenience caused. Thanks for sharing your valuable feedback. We will surely work towards improvement and we will surely make your next experience a positive one. Regards, Rahul

1.0

Waste of time

mahesh k.solo

Ultimate waste booking I made ever

Travel Month: Dec 2019

Room: Classic (2X)

Hotel O Imperial Guest House has replied on Thu Dec 26 22:23:48 IST 2019

Sorry for the unpleasant experience you had with us, Mahesh. Thanks for notifying us and we will surely work towards better Guest experience in the future. Regards, Sakshi!

5.0

Excellent Stay

shivam r.group

Hotel staff are very good and helping in behavior Nice atmosphere Around hotel

Travel Month: May 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Mon Jun 03 08:56:58 IST 2019

Dear guest, Delighted to See you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing.

4.0

Good Stay

atul k.family

Overall it was good but food must be improved.

Travel Month: May 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Thu Jun 06 15:15:54 IST 2019

Dear Guest, Thanks for your feedback as it has been shared with the relevant team, they'll look into this concern and will surely improve accordingly.

2.0

Outrageous

amaresh t.solo

First of all hotel location is outer City like 10 KM from Barasat. From where you hardly get cab to City. Hotel staff was good in nature and helpful. Room was dirty and had this pungent smell or rotten smell. After a request from help desk they clean my room, but still had the his rotten smell. About toilet it was horrible.

Travel Month: May 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Thu Jun 06 14:32:01 IST 2019

Hi, Sir, We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this does and to happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future.

3.0

Average Stay

avijit r.couple

Good behavior staff in hotel.

Travel Month: May 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Tue May 07 11:19:40 IST 2019

Hi, Avijit! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil

4.0

Good Stay

avijit r.couple

It's good. Facility is good. Room or maintenance is good

Travel Month: Apr 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Fri May 03 20:41:35 IST 2019

Dear guest, Delighted to know that you loved our services. Have a pleasant day ahead.

3.0

Far from the City

saurav r.couple

Stay for 2 night. Cleanliness is good and staffs behavior is polite and helpful, quick service, response, food quality is bad and limited choice available.

Travel Month: Apr 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Fri Apr 26 16:06:57 IST 2019

Hi, Saurav! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

4.0

It was good

sourabh m.couple

Room is okay against the pricing. Food quality is not good. Overall it was good but not excellent.

Travel Month: Apr 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Wed Apr 24 16:26:39 IST 2019

Hi, Sourabh! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Saurabh

5.0

Excellent Stay

sourav n.couple

Very good experience.

Travel Month: Apr 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Thu Apr 18 09:55:18 IST 2019

Thank you for rating us super. Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time.

4.0

Far from Airport though

neil s.solo

Courteous staff, hot water was available for Bath,

Travel Month: Mar 2019

Room: Classic Room

Hotel O Imperial Guest House has replied on Fri May 03 16:22:55 IST 2019

Delighted to know that you loved our services. Have a pleasant day ahead.

Hotel O Imperial Guest House Other Details

Questions & Answers - When Booking Hotel O Imperial Guest House

Q: How far is Hotel O Imperial Guest House from the city center ?

A: From City Center its 25.5 kms away.

Q: What are the customer ratings for Hotel O Imperial Guest House?

A: The overall rating for Hotel O Imperial Guest House stands at out of 5, as reviewed by 0 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: Any options for booking on partner website?

A:

You can explore Hotel O Imperial Guest House on our partner website www.goibibo.com

Q: How many types of rooms are available at Hotel O Imperial Guest House in Barasat?

A: At Hotel O Imperial Guest House, we offer 2 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the Check-In and Check-Out times of Hotel O Imperial Guest House, Barasat?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

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Excellent Stay

shivam raj

5

Hotel staff are very good and helping in behavior Nice atmosphere Around Hotel O Imperial Guest House

It was good

Sourabh Mallick

4

Room is okay against the pricing. Food quality is not good. Overall it was good but not excellent.

Far from Airport though

NEIL SEQUEIRA

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Courteous staff, hot water was available for Bath,

Good Stay

Atul Kumar Gupta

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Overall it was good but food must be improved.

Good Stay

Avijit Roy

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It's good. Facility is good. Room or maintenance is good

Excellent Stay

SOURAV NATH

5

Very good experience.

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