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- Hotel O City Palace, Delhi
Hotel O City Palace
About Property
Heading for a business trip anytime soon? Being a corporate traveler, you must have checked into countless receptions and have b ...Read moreAmenities
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Average(13 RATINGS)
Paharganj
2.1 km drive to R K Ashram Marg Metro Station
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Rooms, Guests
Hotel O City Palace Location
Property Rules at Hotel O City Palace
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
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- solo
- family
- couple
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Average
13 Ratings
Last 10 Customer Ratings (Latest First)
- 1
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- 2
- 1
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- 3
3.0
Review
shouvik b.group
Average, no breakfast. Assured that breakfast available but no services provided.
Room: Classic (2X)
Hotel O City Palace has replied on Sat Nov 09 14:16:33 IST 2019
Sorry for the hassle you faced, Shouvik! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Sakshi!
2.0
Hospitality is very poor
nirdosh k.solo
Room cleaning very poor, water not available, remote was not working, intercom not working
Room: Classic (2X)
Hotel O City Palace has replied on Wed Aug 14 19:07:00 IST 2019
We re so disappointed to hear such kind of experience, Nirdosh! Being a visitor, we do realize how it feels in such circumstances, however, we ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Swarna
1.0
Breakfast
nitin k.solo
Breakfast not provided to me which was included in booking
Room: Classic (2X)
Hotel O City Palace has replied on Tue Aug 06 09:54:11 IST 2019
Hi, Nitin! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
3.0
Average Stay
santosh k.couple
Room cleanness is good. Hotel staff are very cooperative.
Room: Classic (2X)
Hotel O City Palace has replied on Fri Jun 21 23:42:54 IST 2019
Hi, Santosh! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil
3.0
No breakfast
sahil b.solo
The stay was good but on last night of my ac was not working
Room: Classic (2X)
Hotel O City Palace has replied on Fri Jun 14 07:49:43 IST 2019
Thanks for your valuable time to write a review. As per the feedback, it seems that you a rent fully satisfied with the services and we re extremely apologetic to know this, however, we shall strive hard to ensure better services in the future.
3.0
Should have been much better
amitava g.family
At first we were given a room in which the ac wasn't working and the flush was defective. On complaining and repeated request they changed our room and then it was ok. Staff attitude is very poor. Disappointed.
Room: Classic Room
Hotel O City Palace has replied on Sat Apr 20 17:29:20 IST 2019
We're sorry for the trouble, Amitava! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead) regards, Sagar
2.0
Poor
mohan s.solo
Room cramped, shabby bed sheet. Staff rude.
Room: Classic Room
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