Hotel Mist Tree Mountain, Gangtok

Hotel Mist tree mountain

3.2Family traveler

During my stay in may 2016 I had a very pathetic experience in this hotel. Rooms and bathrooms are very small ... So much disturbances during night stay ... Flies and insects were also found in the room ... Please upgrade your services as per your tariff charges

4.0family traveler

Hotel is situated in the city and transport is available at the doorstep. From dining table you can view Kanchanjunga range. From your rooms you can view range 24/7. All staff is very helpful. We are 8 couples stayed in the hotel. We all enjoyed the stay here. Do visit.

Pathetic people and no pre room checks

1.8Couple traveler

The room allotted to me it didn't have the water supply. We had to re pack and move to other room, then in that room intercom was not working, I had to move a floor down to get drinking water. This proved what kind of pre checking of room is there And all the time they will keep smiling at you, the manger will just bow the head as helpless and tell sir you can change the room, now how many time will you re pack and move other room And most shocking they don't have phone numbers of their owner or MD

Best place to stay at Gangtok

5.0Family traveler

I stayed at the hotel for 3 days with my family, and I must say it was an awesome experience. The front desk, the ambiance, the staff, the food, the service and not to mention the location was superb!!! But what made our experience more homely and cosy was the special attention exhibited by Mr. Nazmul Hoda who apparently is the head of this property. This Gentlemen paid attention to every detail right from our entry till our exit, whether or not we reached Bagdogra Airport safely, or our flight to Kolkata landed on time or simply saying please do visit your home (i. e. The hotel) once again. This guy is a gem and truly knows what customer experience actually means and whatever he exhibited was with all heart. "We are what we repeatedly do, excellence, then is not an act, its a habit".

Horrible experience

2.8Group traveler

We visited the hotel on 27th May, to start with, the hotel room were very small, running water not available has to call plumber to fix the issue, and the service was horrible has 2 wait atleast 2 hrs.