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- Hotels in India
- Indore
- 3 Star Hotel in Indore
- Collection O Heritage, Indore
Collection O Heritage
About Property
Traveling anytime soon? Looking for a value for money accommodation? This charming property has everything required to make your ...Read moreAmenities
- Swimming Pool
- Wi-Fi
- Smoke Detector
- Laundry Service
- Room Service
- Air Conditioning
- + More Amenities
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+91
Classic
Fits 2 Adults
Free Cancellation till check-in100% RefundNOWPay ₹019 Oct11:59 PM20 Oct11:59 AMCheck-in
₹ 2,119Per Night:
₹ 1,072+ ₹ 120 taxes & fees
Poor(22 RATINGS)
New Rani Bagh
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
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Rooms, Guests
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Room Type
- Free Cancellation
- Book with ₹0 Payment
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Opt for a free cancellation rate.
Classic
97 sq.ft (9 sq.mt)
1 Queen Bed
1 Bathroom
- Mineral Water
- Air Conditioning
- Housekeeping
- Wi-Fi
- Bathroom
- Room Service
Room With Free Cancellation
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct11:59 AM
Check-in
₹ 2,119
₹ 1,072
+₹ 120 taxes & fees Per Night
Book with ₹0
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Collection O Heritage Location
Property Rules at Collection O Heritage
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Collection O Heritage Photos by Guests
User Rating & Reviews
- everyone
- group
- solo
- business
- family
Poor
22 Ratings
Last 10 Customer Ratings (Latest First)
- 2
- 1
- 2
- 1
- 5
- 1
- 1
- 3
- 1
- 1
Reviews Summary
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This property has received serious complaints regarding cleanliness and customer service. Guests reported dirty rooms, stained bedsheets, and poorly maintained facilities, along with demands for extra charges upon check-in. Many felt misled about their bookings and encountered unhelpful, rude staff. Safety concerns were also raised, particularly for female travelers due to rowdy activities in nearby rooms. Overall, many guests had a disappointing experience and wouldn't recommend this property.
2.0
Poor Stay
devesh k.solo
The place charged me with extra money for the room They didn't even allow me any early check in facility also after having a conversation over call before arriving a day. The staff were also so unobedient.
Room: Deluxe
1.0
worst experience
swati m.business
Not so good experience. They charged extra amount
Room: Deluxe
1.0
Worst hotel stay of my life
anil k.family
It was my worst hotel stay i ever used. Rooms was so much dirty and bed sheets and blankets were so dirty that no one can use. Rs 300 charged extra for 3rd person
Room: Deluxe
1.0
Terrible Stay
umesh g.group
Hi Arvind, As dicuss with you over the call I am dispoint of this hotel services and they give us basic room with NO AC and I have paid the amount for 2 Deluxe room also they give dirty room their floor and toilet is too much messy also there are asking for 300 rupees cash for change in room.
Room: Deluxe
1.0
Terrible Stay
rupa k.
The hotel was filthy. The staircase had water spilled over; making it nasty and dangerous for people to take a plight. The walls of the room were stained and so were the bedsheets. I wouldn't recommend this place for female travellers. As it also felt unsafe with the open drinking parties happening in the other rooms with the doors opened.
Room: Deluxe
2.0
Poor Stay
ashok t.
Hi , room was not cleaned properly and we booked for 3 adults but they have not provided us extra bedding and in midnight they were even not ready to give extra pillowww… water facility was not there…. not satisfied with the service
Room: Deluxe
1.0
Terrible Stay
siddhi r.
Charges extra money
Room: Deluxe
Collection O Heritage has replied on Wed May 31 16:23:39 IST 2023
Hi, Guest! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Divya
1.0
Terrible experience
akanksha r.
family
familyThey denied checkin telling that it's not booked when i have already paid the amount. They didn't even try to coordinate with mmt regarding this. It's basically for local couples for hookup and not for family. Staff misbehaved with us even if we had a booking. Highly disappointed.
Room: Deluxe
Collection O Heritage has replied on Wed May 31 16:21:48 IST 2023
We are sorry for the inconvenience caused to you, Rout! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
2.0
Poor Stay
mahendra s.
During the check in, hotel receptionist demanded rs 200- extra as they told that booking amount is very less. I refused for it. They infonmed that without paying, check in will not allow. After discussion they demanded rs 100. As i have already paid online still they were demanding. As i reached hotel in night and i was tired, so ready to pay. After check in, when i entered in room, observed that room and toilet were not clean. After my complain, these were clean. Overall it was terrible experience.
Room: Deluxe
Collection O Heritage has replied on Wed May 31 16:13:13 IST 2023
Hi, Saini! Apologies for the inconvenience. We will investigate the concern to understand what went wrong and will surely take corrective measures so that such issues do not occur again. Regards, Sujit
1.0
Worst hotel staff, Online payment denied check-in, Demanded extra money for online prepaid booking, Ministry of Tourism should suspend
prayesh p.business
Worst arrogant hotel staff, Online payment denied check-in, Demanded extra money for online prepaid booking, Reception man is very arrogant, straight forward says they want extra 12% money on all online prepaid booking. They also deny check-in for online paid guests. Worst is when they are provided with extra money via MMT or OYO, then receptionist says their AC rooms are not available, they will give only non-AC accomodation. When customer has booked for AC rooms how they can behave like a bus stand Lodge. Shame on hotel and whole staff.
Room: Deluxe
1.0
Location and food was good
anubahav g.solo
Fab group is good for hotels and services
Room: Deluxe
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