Q: What are the cancellation and refund policies for Air India flights from Chennai to Shillong?
A: Air India’s cancellation policy for domestic flights like Chennai to Shillong typically allows refunds for cancellations made at least 24 hours before departure. Cancellation fees vary based on the fare type and booking channel.
✅ Tip: If you booked through MakeMyTrip, initiate cancellations directly on their platform for faster processing. Refunds usually take 7–10 business days to reflect in your account.
Q: Are there any special services for elderly passengers on Air India flights from Chennai to Shillong?
A: Yes, Air India offers special assistance for elderly passengers, including priority boarding and wheelchair services. These services can be requested during booking or by contacting Air India’s customer service.
✅ Tip: Arrive early at Chennai airport to ensure smooth coordination for special services. Inform the airline staff at the check-in counter for immediate assistance.
Q: Are there any cultural events in Shillong during the mid-year travel season?
A: Yes, Shillong hosts several cultural events during the mid-year travel season, including music festivals and traditional Khasi celebrations. These events showcase the vibrant culture and heritage of the region.
✅ Tip: Check local event calendars before your trip to align your travel dates with popular festivals like the Shillong Autumn Festival or local music gigs.
Q: What is the best time of year to book Air India flights from Chennai to Shillong?
A: The best time to book Air India flights from Chennai to Shillong is during the early-year travel season, when demand is relatively low and fares are more affordable, typically ranging from ₹4,000 to ₹6,500.
✅ Tip: Avoid booking during festive periods like Durga Puja or Christmas, as fares tend to spike due to high demand. Use MakeMyTrip’s fare calendar to identify the cheapest travel dates.
Q: What is the weather like in Shillong during the mid-year travel season?
A: Shillong experiences pleasant weather during the mid-year travel season, with temperatures ranging from 15°C to 25°C. This is an ideal time to visit, as the city is lush and green due to the monsoon rains.
✅ Tip: Pack light rain gear and comfortable walking shoes, as occasional showers are common. The scenic beauty of Shillong during this season makes it a favorite among nature lovers.
Q: Does Air India offer in-flight meals on the Chennai to Shillong route?
A: Yes, Air India provides complimentary meals on most domestic flights, including the Chennai to Shillong route. The meal options typically include vegetarian and non-vegetarian dishes, along with beverages.
✅ Tip: If you have dietary preferences, make sure to select your meal type during booking on MakeMyTrip. Travelers often recommend the paneer tikka wrap and the chicken biryani served on Air India flights.
Q: How can I ensure a smooth transit at Shillong airport after landing?
A: Shillong airport is relatively small and easy to navigate. After landing, proceed to the baggage claim area, which is located close to the arrival gates. Taxis and rental cars are readily available outside the terminal.
✅ Tip: Pre-book your transportation to Shillong city center, as options may be limited during peak hours. Local drivers are familiar with the scenic routes and can offer valuable travel tips.
Q: Can I select my seat in advance on Air India flights from Chennai to Shillong?
A: Yes, Air India allows passengers to select their seats in advance during the booking process or via the Manage Booking section on MakeMyTrip. Preferred seats, such as those with extra legroom, may incur an additional fee.
✅ Tip: For the best views during landing in Shillong, opt for a window seat on the left side of the aircraft.
Q: What are the in-flight entertainment options on Air India flights from Chennai to Shillong?
A: Air India provides limited in-flight entertainment on domestic routes like Chennai to Shillong. Passengers can enjoy magazines and newspapers, while some aircraft may feature overhead screens with curated content.
✅ Tip: Bring your own devices loaded with movies or books for a more personalized entertainment experience during the flight.
Q: What is the average fare range for Air India flights from Chennai to Shillong during the mid-year travel season?
A: Air India fares for the Chennai to Shillong route during the mid-year travel season typically range between ₹4,500 and ₹7,200. This period often sees moderate demand, especially around school holidays and summer vacations.
✅ Travel tip: Book your tickets at least 4–6 weeks in advance to secure the lowest fares. Air India occasionally offers discounts on domestic routes via MakeMyTrip, so keep an eye on their
Domestic Flights Offers page.
Q: What are the baggage allowances for Air India flights from Chennai to Shillong?
A: Air India allows passengers on domestic routes, including Chennai to Shillong, to check in up to 25 kg of baggage for economy class and 35 kg for business class. Cabin baggage is limited to 7 kg per passenger.
✅ Tip: Ensure your cabin baggage adheres to the size restrictions (55 cm x 35 cm x 25 cm) to avoid last-minute hassles at the airport. If you anticipate exceeding the weight limit, pre-purchase additional baggage allowance through MakeMyTrip to save on excess baggage fees.
Q: Are Air India flights from Chennai to Shillong prone to delays?
A: Air India generally maintains a good on-time performance for domestic routes, including Chennai to Shillong. However, delays can occasionally occur due to weather conditions or air traffic congestion.
✅ Travel tip: Check your flight status on the Air India website or MakeMyTrip app before heading to the airport. During monsoon season, flights to Shillong may experience slight delays due to heavy rainfall.
Q: What terminal does Air India operate from at Chennai airport for flights to Shillong?
A: Air India operates from Terminal 1 (Domestic Terminal) at Chennai airport for flights to Shillong. The terminal is equipped with amenities like food courts, duty-free shops, and comfortable seating areas.
✅ Tip: If you’re traveling during peak hours, plan for extra time to navigate through security and boarding gates, as Terminal 1 can get busy.
Q: How early should I arrive at Chennai airport for my Air India flight to Shillong?
A: It’s recommended to arrive at Chennai airport at least 2 hours before your Air India flight to Shillong. This allows ample time for check-in, security clearance, and navigating the terminal.
✅ Insider tip: Chennai airport can get crowded during peak travel seasons like summer holidays and festive periods. Use the self-check-in kiosks near the Air India counters to save time.
Q: Are Air India flights from Chennai to Shillong suitable for family travel?
A: Absolutely! Air India is a reliable choice for family travel on the Chennai to Shillong route, offering spacious seating and complimentary meals. Families traveling with infants can request bassinets and priority boarding.
✅ Tip: Book your tickets early during school holidays to secure adjacent seats for your family. Use MakeMyTrip’s seat selection feature for added convenience.
