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HOTEL GATEWAY SHILLONG

0123401234
HOTEL GATEWAY SHILLONG
hotel image

About Property

A blend of local art and culture, Hotel Gateway Shillong provides an optimal stay for both business and leisure.  More

  • Food and DiningFood and Dining
  • Location & SurroundingsLocation & Surroundings

Amenities

  • amenities-ratingIconAmenities rated 3.5 by guests
  • Restaurant
  • Smoking Rooms
  • Laundry Service
  • Room Service
  • Power Backup
  • Elevator/Lift
  • + More Amenities

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+91

HOTEL GATEWAY SHILLONG

A blend of local art and culture, Hotel Gateway Shillong provides an optimal stay for both business and leisure.

Food and Dining

The inhouse Florentine multi-cuisine restaurant serves an array of Chef’s special delectable dishes, a la carte menu style. It includes Indian, Continental, Chinese, Assamese and Bengali cuisines.

Trattoria is a humble small joint located at Police Bazar. It is known for its local delicacies and offerings like Pork Jadoh, fish, chicken, and vegetarian dishes from the Khasi cuisine.The Evening Club Shillong and Jazz & Blues Club serving drinks and grill options can be reached within 6-minutes from the hotel.

Location & Surroundings

Formerly known as ‘Hotel Silk Route’, Hotel Gateway is conveniently located right at the centre of the Shillong city, close to Police Bazar.The hotel offers style and comfort that balances with nature’s beauty throughout.

Property Highlights

  • The hotel highlights local art and culture and brings personalization to aspects of their service.
  • It features 28 well-furnished air-conditioned rooms, beautifully designed for a luxurious stay.
  • Guest can treat their taste buds at the in-house multi-cuisine restaurant with varied food choices.
  • Other amenities include internet access, car rental, round the clock hot water service, doctors on call and secured car parking at the basement.
  • The inhouse Gateway Spa offers various wellness treatments for the guests to experience relaxation.
  • The hotel provides 5 different types of accommodation, Deluxe Room with a maximum capacity of 1, Executive Room, Luxury Room, Executive Suite and Gateway Suite accommodating a maximum of 2 people.
  • Other than the Gateway Suite which comes with a complimentary breakfast, all the other room types have a Room-only or Room with breakfast option.
  • The complimentary facilities and amenities provided in every room include breakfast (for Gateway Suite), newspaper, cable TV, Wi-Fi, an in-room safe, slippers, hairdryer, wake-up call, a tea/coffee maker, bathrobes, toiletries, a shaving kit and a dental kit.

Room details and Amenities

  • The hotel provides 5 different types of accommodation, Deluxe Room with a maximum capacity of 1, Executive Room, Luxury Room, Executive Suite and Gateway Suite accommodating a maximum of 2 people.
  • Other than the Gateway Suite which comes with a complimentary breakfast, all the other room types have a Room-only or Room with breakfast option.
  • The complimentary facilities and amenities provided in every room include breakfast (for Gateway Suite), newspaper, cable TV, Wi-Fi, an in-room safe, slippers, hairdryer, wake-up call, a tea/coffee maker, bathrobes, toiletries, a shaving kit and a dental kit.

Activities & Nearby Attractions

Guests can enjoy a soothing time at the in-house Gateway Spa that makes one truly de-stress.

Shillong's main market, the Police Bazar is just 5-minutes from the hotel. Ward's Lake, also known as the Pollock’s Lake, with a lush green garden is a must-visit, located just within 6-minutes.

How to Reach the Property

The hotel is situated 5.2 km from the Nongmynsong bus stop, 30 km from the local Shillong airport and 135 km from the Guwahati railway station.

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3.6
Very Good(332 RATINGS)
Keating Road

Keating Road

2 minutes walk to Shillong Bus Station

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 12 PM

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Rooms, Guests

HOTEL GATEWAY SHILLONG Location

location iconLocation rated 4.3 by guests

What guests said

icon

Guests consistently praised the property's prime location, just steps away from Police Bazar, making shopping and dining easily accessible. The central position provided convenience for exploring Shillong, contributing to an enjoyable experience. Many highlighted the helpful staff and the property's cleanliness, affirming it as a fantastic spot for both leisure and business travelers alike.

Property Rules at HOTEL GATEWAY SHILLONG

Check-in: 2 PM Check-out: 12 PM
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Smoking within the premises is not allowed
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

HOTEL GATEWAY SHILLONG Photos by Guests

  • +36 Guest Photos

User Rating & Reviews

  • everyone
  • couple
  • family
  • group
  • solo
  • business
3.6
Very Good

332 Ratings, 228 Reviews

excellent
27%
very good
33%
average
18%
poor
12%
bad
10%

Last 10 Customer Ratings (Latest First)

  • 5
  • 3
  • 5
  • 3
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2

Rating Categories

  • Location4.3
  • Cleanliness3.6
  • Room3.7
  • Food3.5
  • Hospitality3.8
  • Value For Money3.3
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We are using generative AI to show you summarised user review

Reviews Summary

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The property enjoys a prime location near Police Bazar, making shopping and dining very accessible. Guests appreciate the helpful and polite staff, as well as tasty food options. However, noise from the busy area can be disruptive, and several reviews point out inconsistencies in room cleanliness and maintenance, particularly concerning aging facilities. While many note decent experiences, improvements in service reliability and food quality have been highlighted as necessary areas.

Sort by:

Latest first
5.0

Excellent Stay

jayanta d.loyalty-iconfamily

Fully satisfied booking through make my trip, and location is nice, food is very good quality also the stuff behaviour is very good. Thanks for everyone.

Travel Month: Dec 2024

Room: Executive Suite Room

5.0

Super stay

bibhudutta j.family

It is located in prime location rooms were good service was good very near to market walkable distance.

Travel Month: Oct 2024

Room: Executive Room

3.0

Average Stay

abhijit p.loyalty-icon

Too noisy, very difficult to sleep at night due to outside constant noise

Travel Month: Sep 2024

Room: Executive Room

4.0

Hotel gateway at shillong, police bazar is a great hotel to stay

debajyoti k.business

The stay at hotel gateway was really good and i loved the stay. Hotel is in the heart of police bazar, shillong and very easy to locate.

Travel Month: Jul 2024

Room: Executive Room

3.0

Average

saket g.loyalty-iconfamily

Average service. room rates are more. Rooms are not so good. Didn’t loke the fooding too

Travel Month: Jun 2024

Room: Executive Room

3.0

Average

shiladitya s.solo

Location was good but folding and hospitality was really bad. I will never prefer to stay again. Hope my review will be taken seriously

Travel Month: Apr 2024

Room: Luxury Room

3.0

Average Stay

jangminlal h.loyalty-icon

Room is not fresh, electric connection is not working, tv are outdated, staff are good.

Travel Month: Mar 2024

Room: Executive Room

2.0

Poor Stay

vishawajeet k.business

First there was not tv channels available, even i asked for the recharge they told it will be done shortly after an hour follow up they said directly this will not possible today. Second thing is brekfast is cheap grade and not provided in restaurant it is given in the room only puri sabji.

Travel Month: Feb 2024

Room: Executive Room

2.0

Poor Stay

sikandar p.business

Very poor management and third class hotel as per rate. Complementary breakfast and seating arrangement/buffe is very poor. Hotel is looting customer day light through third agency. Very bad experience.

Travel Month: Jan 2024

Room: Executive Suite Room

1.0

Cockroach in breakfast - poor hospitality

jitender g.family

Bad food quality. Cockroach served in the morning breakfast. When we approached the hotel staff, their response was even worse - "kabhi kabhi ho jaata hai aisa. With that much casual attitude of the people running the hotel, why and how could anybody trust them. Very awful hospitality. Would never recommend anyone to book this hotel.

Travel Month: Jan 2024

Room: Executive Room

5.0

Helpful l staff, and very plea-sent experience. Safe for family stay.

sudhir t.family

Very nice staff, we reached at 2 am in night and still staff helped with checkin, it was too cold and they gave room heater. Overall a pleasant experience.

Travel Month: Dec 2023

Room: Executive Room

  • user photos
  • user photos
  • user photos
5.0

Excellent Stay

lokesh a.couple

The property was awesome with grit services n food. Staff of hotel is very much helpful. Hotel was clean and great ambience

Travel Month: Dec 2023

Room: Executive Room

4.0

Good stay and good food. Some improvements in the room needed

keshav b.family

The hotel lobby and common areas were really good. However, the rooms could do with some improvement as the windows were a bit dirty and the mini-fridge door was quite rusty. The food was really good though and they were kind enough to do room service late at night.

Travel Month: Dec 2023

Room: Executive Room

5.0

Excellent Stay

aditya d.couple

Good facilities with nice behaviour of staff. Enjoyed the complementary breakfast during my three days stay.

Travel Month: Dec 2023 (3-Night Stay)

Room: Executive Room

5.0

Excellent Stay

soumyabrata.

The stay is comfortable and the staff are very helpful. We had a wonderful stay

Travel Month: Nov 2023

Room: Luxury Room

2.0

Poor Stay

yuwaraj.family

Room looks old, especially bathrooms. They need renovation. No lift and they've damaged our luggage while carrying to our room via stairs. Food is pretty average.

Travel Month: Nov 2023

Room: Executive Room

4.0

Hotel gateway

pranjal h.loyalty-iconbusiness

Property centrally located in k eating road, which is a one way road towards police bazaar. Old property, but well maintained. Breakfast options were limited. Overall good stay.

Travel Month: Jul 2023

Room: Executive Room

5.0

Good

dinesh k.loyalty-iconfamily

Great hotel with comfortable stay great location but breakfast little week due to staff, i think they may improve

Travel Month: Jun 2023

Room: Executive Room

4.0

Location and service

diganta l.family

Location wise is the good hotel. Very near to police bazar. Staff and manager very positive attitude. Recomended.

Travel Month: May 2023

Room: Executive Room

  • user photos
  • user photos
  • user photos
3.0

Reasonable stay

sephi i.couple

Location is great. Rooms are good. Heater was not working. Breakfast was good.

Travel Month: Mar 2023

Room: Executive Room

HOTEL GATEWAY SHILLONG Other Details

Questions & Answers - When Booking HOTEL GATEWAY SHILLONG

Q: What are the customer ratings for HOTEL GATEWAY SHILLONG?

A: The overall rating for HOTEL GATEWAY SHILLONG stands at 3.6 out of 5, as reviewed by 332 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How many types of rooms are available at HOTEL GATEWAY SHILLONG in Shillong?

A: At HOTEL GATEWAY SHILLONG, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: How far is HOTEL GATEWAY SHILLONG from the city center ?

A: From City Center its 2.3 kms away.

Q: What are the Check-In and Check-Out times of HOTEL GATEWAY SHILLONG, Shillong?

A: Check-In Time: 2 PM
Check-Out Time: 12 PM. Early check-ins and late check-outs are subject to availability

Q: Any options for booking on partner website?

A:

You can explore HOTEL GATEWAY SHILLONG on our partner website www.goibibo.com

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Planning to Book HOTEL GATEWAY SHILLONG ? Get inspired by Popular Reviews

Good stay and good food. Some improvements in the room needed

Keshav Bhatia

4

The HOTEL GATEWAY SHILLONG lobby and common areas were really good. However, the rooms could do with some improvement as the windows were a bit dirty and the mini-fridge door was quite rusty. The food was really good though and they were kind enough to do room service late at night.

Hotel gateway

Pranjal Hazarika

4

Property centrally located in k eating road, which is a one way road towards police bazaar. Old property, but well maintained. Breakfast options were limited. Overall good stay.

Helpful l staff, and very plea-sent experience. Safe for family stay.

Sudhir Tripathi

5

Very nice staff, we reached at 2 am in night and still staff helped with checkin, it was too cold and they gave room heater. Overall a pleasant experience.

Excellent Stay

Jayanta Dutta

5

Fully satisfied booking through make my trip, and location is nice, food is very good quality also the stuff behaviour is very good. Thanks for everyone.

Excellent Stay

Lokesh Agarwal

5

The property was awesome with grit services n food. Staff of HOTEL GATEWAY SHILLONG is very much helpful. Hotel was clean and great ambience

Excellent Stay

Soumyabrata Chakravarty

5

The stay is comfortable and the staff are very helpful. We had a wonderful stay

Hotel gateway at shillong, police bazar is a great hotel to stay

Debajyoti Kalita

4

The stay at HOTEL GATEWAY SHILLONG gateway was really good and i loved the stay. Hotel is in the heart of police bazar, shillong and very easy to locate.

Good

DINESH KUMAR

5

Great HOTEL GATEWAY SHILLONG with comfortable stay great location but breakfast little week due to staff, i think they may improve

Excellent Stay

Aditya Dolakashoria

5

Good facilities with nice behaviour of staff. Enjoyed the complementary breakfast during my three days stay.

Location and service

Diganta Laha

4

Location wise is the good HOTEL GATEWAY SHILLONG. Very near to police bazar. Staff and manager very positive attitude. Recomended.

Super stay

Bibhudutta Jena

5

It is located in prime location rooms were good service was good very near to market walkable distance.

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