Sharma Residency Chennai

Sharma Residency Chennai

Dear Guest, Thank you for your feedback. We understand your concern regarding the early check-in charge. Our policy states that early check-ins before 6 AM are subject to a full-day charge, while check-ins between 6 AM and 10 AM incur additional fees. We appreciate you're understanding and hope to welcome you again under better circumstances. Warm regards, Team Sharma Residency Chennai.

Sharma Residency Chennai has replied on Fri Apr 05 00:22:07 IST 2024

I'm sorry to hear about your disappointing experience during your brief stay at Sharma Residency in Chennai Egmore. It's concerning that you encountered issues with the functionality of the bathrooms, including problems with the flush and spray. These are essential amenities that should be in proper working order for guests' comfort and convenience. Your feedback is valuable as it highlights areas where the hotel can improve to ensure a more pleasant experience for future guests. It's essential for the hotel management to be aware of such issues so they can address them promptly. If you haven't already, you might want to consider reaching out to the hotel directly to share your concerns, as they may appreciate the opportunity to address the issues and potentially offer a resolution. Thank you for sharing your feedback, as it will likely help other travelers make informed decisions about their accommodation options in Chennai Egmore.

Sharma Residency Chennai has replied on Fri Apr 05 00:22:50 IST 2024

I'm truly sorry to hear about the numerous issues you encountered during your stay. It's incredibly disappointing to learn that the services provided by the hotel fell so far below expectations. From the lack of basic amenities like a functioning phone and TV to the absence of hot water and drinking water, it sounds like your experience was far from satisfactory. Your detailed feedback sheds light on several critical areas where the hotel needs improvement, including room cleanliness and the provision of essential amenities. It's crucial for hotels to be aware of such shortcomings so they can take corrective action and enhance their services for future guests. If you haven't already, I would recommend reaching out to the hotel management directly to express your concerns. They may appreciate the opportunity to address the issues you faced and potentially offer a resolution. Thank you for sharing your experience, as it will undoubtedly help other travelers make informed decisions about their accommodation choices.