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- Hotel Alibaba, Mumbai - Hotel, Mumbai
Hotel Alibaba, Mumbai
About Property
3.9 km from Bombay Exhibition Centre, Hotel Alibaba Mumbai is situated in Mumbai and provides air-conditioned rooms. The propert ...Read moreAmenities
- Restaurant
- Smoking Rooms
- Power Backup
- Elevator/Lift
- Refrigerator
- Housekeeping
- + More Amenities
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Good(105 RATINGS)
Andheri West
2.5 km drive to Kokilaben Dhirubhai Ambani Hospital
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel Alibaba, Mumbai Location
Location rated 4.0 by guests
What guests said
Guests highly appreciate the property's prime location, noting its easy accessibility to metro stations and local dining options. Many rave about the secure and convenient surroundings, enhancing their overall experience. The responsive staff and welcoming atmosphere contribute to a homely feel, making it a favored choice for travelers seeking both comfort and convenience.
Property Rules at Hotel Alibaba, Mumbai
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
105 Ratings, 52 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 4
- 2
- 1
- 4
- 4
- 3
- 5
- 1
Review Summary
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The property boasts a great location, very close to the metro and food options, which guests appreciate. Service and hospitality from staff, especially the owners, receive positive mentions. However, cleanliness and maintenance issues have been consistently pointed out as areas for improvement. Some guests found the property not aligning with their expectations based on imagery and descriptions.
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Latest first
5.0
Excellent Stay
sudhir s.
Good food good location Good facilities
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Tue Oct 07 17:14:21 IST 2025
Dear Guest, Namaste!! Thank you for your kind feedback. We’re happy to know you enjoyed the food, location, and facilities during your stay. We look forward to welcoming you again soon! Warm regards, Management - Hotel Alibaba, Mumbai.
1.0
Worst experience
divyansh g.solo
The experience was terrible. Very poor condition for ventilation, also they are not offering any kind of breakfast.
Room: Dormitory Bed
Hotel Alibaba, Mumbai has replied on Sat Feb 22 11:42:11 IST 2025
Dear Mr. Gupta, Namaste! We’re truly sorry to hear that your experience did not meet your expectations. We understand how important ventilation and breakfast options are for a comfortable stay, and we apologize for falling short in these areas. Your feedback will be shared with our team as we work on making improvements. We hope you'll consider giving us another chance in the future. Thank you for sharing your thoughts with us. Warm Regards, Management - Hotel Alibaba, Mumbai
4.0
Good Stay
chandramouliswaran d.
Place was very much worthy for the price we pay. Very near to metro and access to food. Will refer for my friends too. Safe and worth
Room: Dormitory Bed
Hotel Alibaba, Mumbai has replied on Fri Feb 14 15:53:28 IST 2025
Dear Guest, Namaste! Thank you for your great review! We're so glad to hear that you found the place to be a great value for the price and appreciated the convenient location near the metro and food options. Your recommendation means a lot to us, and we're happy to know you felt safe and satisfied. We look forward to hosting you and your friends again. Warm Regards, Management - Hotel Alibaba
4.0
Good Stay
chandramouliswaran d.
The place was good very near to metro and food availability
Room: Dormitory Bed
Hotel Alibaba, Mumbai
Thank you for your valuable time and sharing feedback towards our property, we are lad to know that you loved your stay at out property. Looking forward to welcoming you soon again.
4.0
Good Stay
rejaul k.couple
Good condition of room with good people. Location also good for anyways journey. Service also good.
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Mon Sep 09 16:47:47 IST 2024
Dear Mr. Karim, Namaste! Thank you for your feedback! We're delighted to hear that you enjoyed the condition of the room, the company of our team, and the convenience of our location. It’s great to know our service met your expectations. We look forward to welcoming you back in the future. Warm Regards, Management - Hotel Alibaba, Mumbai.
1.0
Terrible Stay
pranav k.couple
The room was not clean properly hair on the floor, the weat towel was laying on the floor, garbage was laying in the dustbin. Bed linen was not cleaned properly. Dust on the floor as well as in the washroom area.
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Tue Jul 30 16:58:37 IST 2024
Dear Mr. Kulkarni, Namaste! We regret that your experience could not meet your expectations, we apologize for the inconvenience caused to you due to our amenities and facilities. We will surely look into the points mentioned by you and please take this as a one-time incident and give us a chance to serve you soon again. Looking forward to welcoming you soon again. Warm Regards, Management- Hotel Alibaba, Mumbai.
4.0
Good Stay
prajwal t.solo
Stay was good, mahindra bhai was caring and he made me feel like home. Neat and clean. Easy to locate.
Room: Dormitory Bed
Hotel Alibaba, Mumbai has replied on Thu Jul 25 18:17:13 IST 2024
Dear Tamang, Namaste! Thank you for your valuable time and for sharing a positive rating and feedback towards our property, we are glad to know that you loved your stay at our property. We are delighted to know that you liked all our amenities and facilities. We will surely share your feedback with te staff mentioned by you. We are looking forward to welcoming you again soon. Warm Regards, Management- Hotel Alibaba, Mumbai.
5.0
Good for stay
chirag p.couple
Best room, best service, clean hotel, good location near metro station, good staff and all are good
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Thu Jul 25 17:04:12 IST 2024
Dear Mr. Patel, Namaste! Thank you for your valuable time and for sharing a positive rating and feedback towards our property, we are glad to know that you loved your stay at our property and liked all our amenities and facilities. We are delighted to know that we could impress you with our location and you liked the service provided by our professional staff. We are looking forward to welcoming you again soon. Warm Regards, Management- Hotel Alibaba, Mumbai.
4.0
Good Stay
ali a.
Value for money and amazing location
Room: Suite Room
Hotel Alibaba, Mumbai has replied on Mon Aug 14 17:23:54 IST 2023
Dear MrAhmed, Namaste! Thank you so much for taking the time to write such a wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay with us and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to our hotel in the near future. Warm Regards.
4.0
The start was hump y but later the staffs were so good
alok k.
The check could be not be smooth but later it was good experience. The staffs were cooperative
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Sat Jun 10 10:15:48 IST 2023
Dear Mr.Kumar, Namaste! We thank you for taking the time to share your feedback in regard to your stay at our property. We hope we could meet your expectations and look forward to welcoming you soon again. Warm Regards, Management-Hotel Alibaba, Mumbai.
3.0
Location is good
sanjeev l.business
businessI am dis-pointed why make my trip suggest the hotel like alibaba its worst experience itotally dispointed
Room: Suite Room
Hotel Alibaba, Mumbai has replied on Thu Mar 30 15:43:40 IST 2023
Dear mr. Kale, namaste! we appreciate you for taking the time and sharing your feedback on your recent stay with us. We regret the inconvenience caused to you as our services and facilities couldn't exceed your expectations. Please accept our sincere apologies and we assure you of marked improvement during your next visit. Best regards, management - hotel alibaba, mumbai
1.0
Unprofessional behaviour
naman j.solo
soloThere were cutting marble just beside the reception. Marble dust was flying all over the place. It was causing a lot of coughing. Surprising they had no safety gear on. Marble dust causes a lot of respiratory issues.
Room: Suite Room
Hotel Alibaba, Mumbai has replied on Thu Mar 30 15:49:20 IST 2023
Dear mr. Jain, namaste! we regret to see the review you have given us and we apologize for the unprofessional staff behavior. We shall highlight the feedback with the management and make sure the same shall not be repeated again. We hope you give us another chance to offer you a better experience on your next visit. Best regards, management - hotel alibaba, mumbai
1.0
lack of hygiene no ventilation no fridge n lights were working
nishant k.solo
dirty and roon tariff was like a 3 star hotel. They said windows are closed from years fridge was not working lights were not working Horrible experience
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Wed Jul 06 17:30:14 IST 2022
Dear mr. Kumar, namaste! we are disheartened on reading your negative review on your recent stay at our property. We regret the inconvenience caused to you and apologize for the same. We have made a note of your feedback and assure you of marked improvement during your next visit. Hope you give us a chance and visit us back again soon. Best regards, management - hotel alibaba, mumbai
3.0
Not a great one!
arun v.
solo
soloAm not too impressed! i was expecting something after seeing the photos
Room: Suite Room
Hotel Alibaba, Mumbai has replied on Wed Jul 06 17:27:17 IST 2022
Dear mr. Vaidyanathan, namaste! we apologize for the inconvenience caused to you and regret not meeting your expectations. Please be assured that the same shall not be repeated again and corrective measures shall be put from our end to ensure that our guests have a seamless experience ahead. Looking forward to welcoming you soon again. Best regards, management - hotel alibaba, mumbai
1.0
Entrance of hotel is miserable
deepti s.family
Rooms, washrooms, entrance and hospitality everything was bad. Rooms were big that's it. No good came for us in 3 days
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Thu Jun 23 15:04:09 IST 2022
Dear ms. Sharma, namaste! we appreciate you for taking the time and sharing your feedback in regards to your recent stay at our property. We are glad that you liked the spacious rooms. We apologize for the inconvenience caused to you and regret not meeting your expectations. We assure you that corrective measures will be taken and you will see a marked improvement during your next visit. We hope to see you back again soon. Best regards, management - hotel alibaba, mumbai
3.0
No so great
venkatesh r.couple
coupleAverage experience, very strong tobacco smell in the room, not suitable for non smokers, cleanliness very average, old and used look property, low hygiene.
Room: Suite Room
Hotel Alibaba, Mumbai has replied on Mon May 30 12:28:38 IST 2022
Dear mr. Ramakrishnan, namaste! we apologize for the inconvenience caused to you and regret not meeting your expectations. Please be assured that the same shall not be repeated again and corrective measures shall be put from our end to ensure that our guests have a seamless experience ahead. Hope you give us another chance to change your review into positive one. Best regards, management - hotel alibaba, mumbai
1.0
Pathetic
rajiv k.business
businessNothing is good in this property, i paid 2800 rupees for the stay not more then 300 rupees. I left the hotel with in 2 hours and have taken another hotel. Please just delete this hotel from your list
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Mon May 30 12:33:20 IST 2022
Dear mr. Kumar, namaste! we appreciate you for taking the time and sharing your feedback on your recent stay with us. We regret the inconvenience caused to you and apologize for the same. We have made a note of your feedback and assure you of marked improvement during your next visit. Kindly treat this incident in isolation as such incidents do not represent our standards of services. We hope you visit us soon and give us another chance to serve you again. Best regards, management - hotel alibaba, mumbai
1.0
Very bad experience
anwar a.family
De-list this hotel. I have booked the hotel seeing reviews. I trusted for the hotel offered. Hotel is not fit to say as hotel. It is very dirty inside out. They are charging more than 5 star hotel and providing service of slum. Please refer to my complaints raised via email. Please don't fool your customers who are trusting. Ensure you properly verify the price and the services provided. You have charged for this filthy hotel.
Room: Deluxe
Hotel Alibaba, Mumbai has replied on Sat Jun 10 10:19:46 IST 2023
Dear Mr.Khan, Namaste! We regret to know that your experience couldn't meet your expectations and apologize for the inconvenience caused to you. We request you to treat this as a one-time incident and assure you that the same shall not be repeated again. Looking forward to welcoming you soon again. Best Regards, Management-Hotel Alibaba, Mumbai.
3.0
Average budget hotel
sanjay b.business
businessIt's a average budget hotel so stay also ikea that
Room: Single Occupancy
Hotel Alibaba, Mumbai has replied on Mon Aug 09 15:20:56 IST 2021
Dear mr. Vekhande, thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcome you soon again. Best regards.
4.0
Good
manish.solo
Nice place cooperative staff good
Room: Single Occupancy
Hotel Alibaba, Mumbai has replied on Wed Mar 10 13:24:57 IST 2021
Dear mr. Patel, thank you very much for taking the time to review your visit at hotel alibaba. We are glad that you had a comfortable stay at our property. We look forward to welcome you in the upcoming future. Best regards, management- hotel alibaba, mumbai.
