Rivercrest Stays

Rivercrest Stays has replied on Thu Jul 04 13:26:06 IST 2024

Thank you so much for sharing your incredible experience with us! We're thrilled that you had such an excellent stay and that you were able to fully immerse yourself in the beauty of nature and our resort. Waking up to the river's soundtrack and the playful sunlight in your cozy cabin sounds absolutely idyllic. We're delighted that you enjoyed our meals with local spices that delighted your taste buds - it sounds like a true flavor adventure! The riverside atmosphere creating a laughter echo chamber and providing a natural foot spa experience must have been so refreshing. And those sunsets - fiery masterpieces mirrored in the water - truly breathtaking indeed! We're thrilled they left such a lasting impression on you. It's wonderful to hear that you found our resort to be a nature hug, fostering pure zen mode with delicious eats and crackling fire nights. Your description captures the essence of what we strive to offer our guests. We can't wait to welcome you back for another unforgettable experience, filled with more sunsets and all the beauty our resort has to offer. Until then, thank you again for choosing to stay with us and sharing your heartfelt review!

Rivercrest Stays has replied on Thu Jul 04 13:30:06 IST 2024

Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed our amazing location and found it great for a staycation. Your feedback on our food options is noted; we appreciate your input and will take it into consideration to enhance our offerings. We're glad that overall, you had a good experience with us. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything specific you'd like us to improve upon for your next visit, please feel free to let us know. Safe travels until then!

Rivercrest Stays has replied on Thu Jul 04 13:34:02 IST 2024

We sincerely apologize for the disappointing experience you had during your recent stay. Your feedback is crucial to us, and we regret that our property being under construction affected your visit. We understand the importance of having picturesque spots for photos and apologize for any inconvenience caused by the limited availability. Regarding the roads leading to our property, we apologize if they did not meet your expectations. We are constantly working to improve accessibility and will take your feedback into consideration for future enhancements. As for the dining experience, we understand your concern about room delivery only without a restaurant. We are actively working to expand our dining options to better accommodate our guests' preferences. We regret any inconvenience caused by private parties during your stay. We aim to ensure all guests enjoy a peaceful and relaxing environment, and we apologize if this was not the case during your visit. Please know that we take your feedback seriously and will use it to improve our services and facilities moving forward. We hope you will give us another opportunity to exceed your expectations on a future visit. Thank you for bringing these matters to our attention.

Rivercrest Stays has replied on Thu Jul 04 13:35:47 IST 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing time at our resort and that you found it to be the perfect place to unwind and connect with nature. It's heartening to know that you were able to take a break from your busy schedule and enjoy some well-deserved time for yourself. We're delighted that you enjoyed the Paneer Chilly dish - it sounds delicious! Providing excellent hospitality and creating memorable experiences for our guests is our top priority, and we're glad we could contribute to your much-needed break. Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back for another rejuvenating stay surrounded by nature!

Rivercrest Stays has replied on Thu Jul 04 13:37:06 IST 2024

Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay at our resort. Our tranquil lakeside location is indeed perfect for those seeking a peaceful getaway, and we're delighted that you found it to be a nice, quiet place. It's wonderful to know that you had a great experience with our staff, who strive to provide friendly and welcoming service. We're pleased that you enjoyed the food and appreciated our prompt room service. Thank you for choosing to spend your lazy days with us! We look forward to welcoming you back for another relaxing stay by the lakeside. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels until we meet again!

Rivercrest Stays has replied on Thu Jul 04 13:38:12 IST 2024

Thank you so much for your glowing review! We're thrilled that you had an excellent stay surrounded by nature at our resort. Our aesthetically designed cottages with modern amenities aim to provide a comfortable and memorable experience. We're delighted that you found the proximity to the lake charming and enjoyed our hospitable staff. It's wonderful to hear that our manager and owners contributed to your positive experience by taking care of your needs and requirements. Regarding our local cuisine, we appreciate your feedback about the menu variety. We're always looking to improve and will consider expanding our options based on your suggestion. We're also thrilled that our pet-friendly policy made your stay perfect as a pet parent. Ensuring all guests, including their furry friends, have a wonderful experience is important to us. Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you and your pet back for another delightful stay amid nature!

Rivercrest Stays has replied on Thu Jul 04 13:39:07 IST 2024

Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your stay. Your comments about the lack of hospitality and service are concerning to us, as providing exceptional service is a top priority. We will address this with our team to ensure improvements are made. Regarding the pool, we apologize for any confusion caused by the photos. We understand the importance of accurate representation and will review our online images to ensure they reflect the amenities available in each accommodation type. We appreciate your insights as they help us to continuously enhance our guest experience. Should you consider giving us another chance, we would love the opportunity to exceed your expectations. Please feel free to reach out directly if there's anything else you would like to discuss.

Rivercrest Stays has replied on Thu Jul 04 13:40:02 IST 2024

Thank you for sharing your feedback with us. We're glad to hear that you found the room nice and enjoyed the food and the service provided by our staff. However, we apologize for any inconvenience caused by the cleanliness of the linen. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure improvements are made. Regarding the pricing, we strive to offer a balance between quality service and competitive pricing. We appreciate your perspective and will take it into consideration as we continue to refine our offerings. We value your patronage and hope to have the opportunity to welcome you back for an improved experience in the future. Please feel free to contact us directly if there's anything else we can assist you with.

Rivercrest Stays has replied on Thu Jul 04 13:41:39 IST 2024

Thank you so much for your review and for choosing to stay with us at River Crest Nashik! We're delighted to hear that you found the place beautiful and calm, just as you desired. It's wonderful that you had a nice overall experience and that you appreciated the cleanliness of our resort. We appreciate your feedback regarding the food and beverage service. Your comments are valuable to us, and we will certainly take them into consideration as we strive to enhance our offerings to better meet the needs of our guests, especially in a remote area. Thank you once again for your kind words and for highlighting the positives of your stay. We look forward to welcoming you back for another enjoyable experience. If there's anything else we can do to improve your next visit, please do not hesitate to let us know. Safe travels until we see you again!

Rivercrest Stays has replied on Thu Jul 04 13:42:51 IST 2024

Thank you for sharing your detailed feedback with us. We sincerely apologize for the inconveniences you encountered during your stay at our resort. We appreciate your kind words about the beautiful location, the aesthetic rooms, and the overall property. We regret the confusion regarding the pool access and the inconvenience caused. We have taken note of your comments and will review our communication to ensure accurate information is provided to our guests in the future. Your feedback on the roads within the resort during monsoon is duly noted. We are actively working on improving this aspect to enhance the overall experience for our guests. Regarding the food and service, we apologize for falling short of your expectations. We understand your concerns about the limited menu, food quality, and service standards. Rest assured, we are taking your feedback seriously and will address these issues with our culinary team and staff training programs to ensure a better experience for our guests. We sincerely appreciate your constructive criticism as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience. Please feel free to reach out directly if there's anything else we can do to assist you.

Rivercrest Stays has replied on Thu Jul 04 13:44:12 IST 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay at our resort. It's fantastic that you found our property beautiful and our rooms well-maintained. Our staff takes great pride in providing friendly and attentive service, so we're delighted that they contributed to your positive experience. We're also thrilled that you appreciated our pet-friendly policy and the ample open space for your furry friend to enjoy. Ensuring all our guests, including their pets, have a comfortable and enjoyable stay is important to us. Thank you once again for choosing to stay with us and for sharing your kind words. We look forward to welcoming you and your pet back for another memorable stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels until we meet again!

Rivercrest Stays has replied on Thu Jul 04 13:46:19 IST 2024

Thank you for your positive review! We're delighted to hear that you had a good stay at our resort and enjoyed the food and surroundings. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you loved or any suggestions you have for us, feel free to let us know. Safe travels until we see you again!

Rivercrest Stays has replied on Thu Jul 04 13:47:46 IST 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent stay at our resort and enjoyed the beautiful natural scenery and serene environment. It's fantastic that you found our property's combination of mountains, mango trees, and views of the dam water so picturesque and peaceful. We're delighted that you liked our bamboo-themed stay houses and found them both natural and comfortable. Providing a relaxing and immersive experience surrounded by nature is what we aim for. Your kind words about the value for money mean a lot to us. We strive to offer our guests an unforgettable experience at a fair price. Thank you once again for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back for another memorable stay amid nature's beauty! If there's anything else we can do to enhance your next visit, please don't hesitate to reach out. Safe travels until we meet again!

Rivercrest Stays has replied on Thu Jul 04 15:22:00 IST 2024

Thank you for your detailed feedback regarding your recent stay at our resort. We truly appreciate your insights as they help us improve our services and facilities to better serve our guests. We're glad to hear that you enjoyed the lakeside setting and that we were able to accommodate you with an upgrade to a room when the bamboo cottage was unavailable. It's wonderful that you found the room clean and well-maintained, although we apologize for the oversight with the kettle and the missing dental kit. Your comments have been noted, and we will address these issues with our housekeeping team to ensure such lapses do not recur. We're pleased that our staff could assist with providing an iPhone charger and appreciate your acknowledgment of their helpfulness. However, we apologize for the inconvenience you experienced during checkout and the lack of reception staff availability. This is not up to our usual standards, and we will review our staffing procedures to ensure there is always someone available to assist guests, especially during early checkouts. Regarding the food, we understand your feedback about the pricing and limited variety. We are continuously working to enhance our menu offerings and pricing to provide better value to our guests. Your feedback on the amenities such as the pool, garden, open theatre movie night, dance night, and lakeside camping is appreciated. We strive to offer a variety of activities and facilities for our guests to enjoy. Thank you once again for sharing your experience and for choosing to stay with us. We hope to have the opportunity to welcome you back for an improved stay in the future. Please feel free to reach out directly if there's anything else we can do to assist you. Safe travels until we see you again!

Rivercrest Stays has replied on Thu Jul 04 15:22:56 IST 2024

Thank you for your positive review! We're delighted to hear that you had a good experience at our resort and enjoyed our nice cottages for a comfortable stay. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another pleasant stay in the future. If there's anything specific you loved or any suggestions you have for us, feel free to let us know. Safe travels until we see you again!