FRAUD, FRAUD, FRAUD. I booked the hotel for 4th and 5th Dec 2024 with my wife. Booking was done on 2nd dec 24. I travelled as per the map shown in MMT site as well as on Google page. But the location I reached as per the MAP was 60 km away from the actual hotel site. I tried calling the hotel and MMT from there for about 2 hours but hotel owner did not pick up at all and MMT would not connect me to some representative. eventually after 2 hours with the help of locals I reached the actual site of hotel. but shockingly the hotel was closed. with the help of locals when I spoke to the hotel owner, he said that my hotel is closed for long time and he did not know why MMT is still accepting booking on his behalf. when I asked him that he would have informed about closure of the hotel, as booking was done 2 days earlier. but he didn't have any answer. Then I called MMT again and this time could connect to representative. I asked for refund but they outrightly refused for the same. They forced me to stay in a much cheaper hotel nearby which was much cheaper. since it was already 8 PM (4 hours after I reached the site as per map) I did not have any choice. I spoke to their supervisor also but of no help.
even today on 06 th dec 24, that hotel is still appearing in MMT site and it seems that they are allowing this fraud to be played on the customers. actually the game seems to be that you entice customer and then put them in a situation where they will have no choice but to accept a low grade stay with same price. for that first they give wrong location (60kms off). pl note that the name of the hotel has also been changed. I was also able to identify with the help of photographs in MMT site and with support of locals.
it was a fraud played on me...