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You are booking hotel for more than 30 days

Review Of Hotel Excellency

Pathak Bari, Asansol | 8.6 km drive to Burnpur Airport

    User Rating & Reviews

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    2.9
    Average

    220 Ratings, 147 Reviews

    excellent
    17%
    very good
    20%
    average
    24%
    poor
    18%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 3
    • 3
    • 5
    • 2
    • 2
    • 3
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Room3.1
    • Value For Money3.1
    • Food2.0
    • Security2.4
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    Reviews Summary

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    The property boasts a great location, just 1.5 km from Asansol station and close to main transport hubs. While the staff is generally polite, feedback reflects a need for significant maintenance across amenities like lifts, ACs, and room cleanliness. Guests have reported issues with food quality and service timings, alongside concerns about hygiene and room conditions. Despite some decent reviews on food and room service, many visitors felt their experience didn’t match the price point.

    Sort by:

    Positive first
    3.0

    Average Stay

    milan d.

    Staying in the room is good. But the restaurant facility and service of the hotel is poor.

    Travel Month: Sep 2025

    Room: Double Bed AC Room

    3.0

    Average Stay

    samir a.business

    The stay was good the room was good but all the eminities need a make over. Complimentary breakfast was just a joke as the restaurant opens at 9 as per the staff The stay was good the room was good but all the eminities need a make over. Complimentary breakfast was just a joke as the restaurant opens at 9 as per the staff.

    Travel Month: Aug 2025

    Room: Executive Room

    3.0

    Average Stay

    harendra v.couple

    The Hotel Excellency is situated in a good location and near the railway station by around 3km. The room is okay for a couple. The food is little spicy but reasonable cost. The bathroom accessary needs to be fixed as pretty old. The staff is courteous. The hotel is okay for a short stay..

    Travel Month: May 2025

    Room: Double Bed AC Room

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    3.0

    Stay was good, breakfast good. other facilities need to improve

    samir a.business

    location is great a little 1.7 km from Asansol station. The property needs a revamp . Door locks , AC, lift all need upliftment . but at the price with complimentary breakfast not much can be expected.

    Travel Month: Apr 2025

    Room: Double Bed AC Room

    1.0

    Hygiene not maintain and other service bad hote

    rohit s.business

    This hotel everything bad, hygiene not maintain and hotel land line not working and food quality very bad

    Travel Month: Jan 2025

    Room: Executive Room

    1.0

    Horrible hot

    ananda d.solo

    Hotel staff looking horrible. Behavior response also not normal. Fully unsafe and unhigin area, bed, bathroom, surface area as well as lift. Tv, ac liggt and fan also very old and poor condition, working with very bad sound.

    Travel Month: Aug 2024

    Room: Double Bed AC Room

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    4.0

    Good Stay

    chandrika p.family

    The hotel is at a prime location but it is experienced that at the time of check-in, they allot below standard room first then they change the room with all amenities if any objection rises by the person who booked on line, food qualities and services are satisfactory.

    Travel Month: Jul 2024

    Room: Double Bed AC Room

    3.0

    Average Stay

    jyaul h.

    Hotel was good but maintenance was not good. No. Thanks

    Travel Month: Jul 2024

    Room: Double Bed AC Room

    1.0

    Unhygienic all the rooms are damage

    santanu d.loyalty-iconbusiness

    Totally unhygienic and all rooms are damage. Complete cheating their is no rooms are available in the hotel. Tv non operating

    Travel Month: Jun 2024

    Room: Double Bed AC Room

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    1.0

    Terrible Stay

    sanjay.business

    Very bad situation hotel was to rubbish dirty in toilet all the tap was leaked, bedsheet and aver y thing was used very bad experience

    Travel Month: Jun 2024

    Room: Double Bed AC Room

    1.0

    Worse experience

    subhojeet h.family

    Please do not go by the pictures, nothing was good about the hotel, we had checked out within an hour from check in

    Travel Month: Dec 2023

    Room: Executive Room

    2.0

    Poor Stay

    chandan g.loyalty-icon

    No water was there in the bathroom, and bad maintenance ac was not working and is very poor condition

    Travel Month: Oct 2023

    Room: Double Bed AC Room

    1.0

    Money in drain

    pramod s.business

    Staying in this hotel is a terrible experience, no hygiene, they charge for package drinking water. Breakfast is an eyewash, tea and butter toast is provided that too cold and one can't chew or drink total waste of money

    Travel Month: Oct 2023

    Room: Junior Suite Room

    1.0

    Non standard

    mohit s.business

    Do not book thus hotel, hygiene and quality atmosphere is out of their protocol and by mistake don't book and in name of breakfast one cup of cold tea and toast with touch of butter is provided in room

    Travel Month: Oct 2023

    Room: Executive Room

    5.0

    Good hotel for solo travellers

    siddharth m.solo

    Hotel is neat and cleaned. Food was also good. Overall its a good hotel to stay for business purpose.

    Travel Month: Oct 2023

    Room: Double Bed AC Room

    2.0

    Location is advantage.

    dinesh k.loyalty-iconbusiness

    Room was decent in size. But bed bugs were their so not able to sleep properly. Room smell is not good. Staff was sleeping near lift. Looks odd.

    Travel Month: Aug 2023

    Room: Double Bed AC Room

    4.0

    Nice hotel good stay

    uday s.solo

    Hotel was nice and clean. Easily way toroigh station. Need to work on menu. Taste of food was not upto the mark,

    Travel Month: Aug 2023

    Room: Double Bed AC Room

    3.0

    Property

    anurag s.loyalty-iconbusiness

    Non hygiene room. The way the rooms are shown neat n clean in pictures it’s is entirely different from actual.

    Travel Month: Jul 2023

    Room: Junior Suite Room

    3.0

    Small rooms best for solo travellers not for family

    samar d.group

    Rooms are old and small, foods are good, staff are average. As per cost ok. Good location. Lift available.

    Travel Month: May 2023

    Room: Double Bed AC Room

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    5.0

    Excellent Stay

    rahul k.family

    hotel excellency provided every thing very well. staffs are polite,they behave like family

    Travel Month: Apr 2023

    Room: Double Bed AC Room

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