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- Hotel Star City Heart - Hotel, Paonta Sahib
Hotel Star City Heart
About Property
The hotel has cozy and comfortable rooms that are aesthetically pleasing to guests. Here you will find well- fashioned space tha ...Read moreAmenities
- Smoking Rooms
- Air Conditioning
- Power Backup
- Housekeeping
- Newspaper
- Laundromat
- + More Amenities
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+91
Deluxe
Fits 2 Adults
Free Cancellation till 24 hrs before check in100% RefundNon RefundableNOWPay ₹007 Dec11:59 PM08 Dec11:59 AM09 Dec11:59 AMCheck-in
₹ 1,400Per Night:
₹ 1,082
Average(38 RATINGS)
Main Bazar
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
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Room Type
- Free Cancellation
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Deluxe
144 sq.ft (13 sq.mt)
City View
1 King Bed
1 Bathroom
- Housekeeping
- In-room Dining
- Iron/Ironing Board
- Wi-Fi
- Bathroom
- Mineral Water - additional charge
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
09 Dec11:59 AM
Check-in
₹ 1,400
₹ 1,082
+₹ 60 taxes & fees Per Night
Book with ₹0
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Hotel Star City Heart Location
What guests said
Guests praised the property’s excellent location near Paonta Sahib Gurudwara, with many highlighting positive vibes and accessibility. The nearby market adds convenience for urgent needs, enhancing guest experience. Overall, the location was frequently described as a significant strength.
Property Rules at Hotel Star City Heart
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Hotel Star City Heart Photos by Guests
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
38 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 1
- 3
- 1
- 5
- 3
- 3
- 3
- 3
- 4
Review Summary
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The reviews highlight a mix of experiences at this property. While some guests appreciate the nice location near Paonta Sahib Gurudwara and good staff service, many express concerns over cleanliness issues, broken facilities, and lack of basic amenities. Some found the rooms well-maintained, but others described a filthy environment. The property seems to suffer from maintenance problems and inconsistent service. Overall, experiences vary widely.
Sort by:
Latest first
1.0
Filthy, unsafe, broken - Khandar.
sameer g.
solo
soloVery bad. Extremely dirty and filthy. Windows and doors broken. Dirty bed linen. Bathroom very dirty. Cob webs all over room. Broken walls. It was a “Khandar”. Scary. Felt unsafe. It was so dirty that didn’t feel like touching anything.
Room: Deluxe
1.0
Terrible Stay
deepak s.solo
Seems this is a home turned to hotel. Only ac with noise and a piece of soap is provided. Nothing else. No room service, room with weird ordour, stinky toilet. Slow water flow. List can go on. Try some other place this is not at all worth of rs 1000
Room: Deluxe
5.0
Nice experience
mahi n.couple
Very nice hotel. Visit again. Nice staff and good rooms. Room is well maintained. Market nearby the hotel
Room: Deluxe
3.0
Average Stay
diksha b.
Ok
Room: Deluxe
3.0
Washroom is bad good picture actually very bad
narender k.family
Room is ok but washrooms not good also don't have mouse koto in room to much flys. Telephone not work
Room: Deluxe
1.0
Terrible Stay
dushyant g.business
Dirty toilet and smelly bedsheets, non cooperative staff, towels and toilet soap given after 2 to 3 times request. About toilet cannot use such words coz it was so dirty and for staff too
Room: Deluxe
3.0
Average Stay
asher s.solo
Near paonta sahib gurudwara, positive vibes surrounding exist. Play ground at the front is very good.
Room: Deluxe
4.0
Good experience
shivam.
solo
soloPolite staff and food is also good enough and appropriate in relevance to the pricing also shops are nearby in case you need something urgently
Room: Deluxe
3.0
Average Stay
sachinkumar p.
All over which is average with compare to town and that fare of hotel.
Room: Deluxe
1.0
Terrible Stay
randhir s.
My worst experience in life, we didn’t stay there after seeing pathetic condition of hotel and rooms. We searched another hotel.
Room: Deluxe
1.0
Worst stay ever
daljeet.family
I have never experienced such a stay where area was full of mosquitoes. There was no cleanliness and poor lightings. I would never recommend such a stay
Room: Deluxe
2.0
Poor Stay
gurpreet.solo
Gave blankets to sleep on. It was very dirty and there was a lot of smell in it and the bottle of water which was sold for drinking was open and the water was not filtered.
Room: Deluxe
2.0
Hygiene
singh p.group
Stay was not pleasant! hygiene n cleanliness is very poor! there was no kitchen in hotel! very bad experience!
Room: Deluxe
4.0
Good Stay
nagendra s.family
Near by ponta sahib gurudwara. Nice place
Room: Deluxe
2.0
N
gurdeep s.family
Very bad iron staircase too difficult for aged ones to climb up they don't have room in ground floor
Room: Deluxe
1.0
The hotel owners phone was switched off
kewal s.group
No one could call/reach the hotel owner as all the numbers were switched off. We were unable to reach the location correctly, took us around 1 hour to find. Un maintained location
Room: Deluxe
1.0
Worst experience
uttam k.couple
No one attended properly. No food, no hygiene. Gyeser was not working. Mirror was opeque. Only the location was perfect.
Room: Deluxe
4.0
Good Stay
ashish h.solo
Room is good. Washroom ok. Overall good. Cooperative owner
Room: Deluxe
4.0
Room facility
sahil b.couple
Good interiors, nice service, best location
Room: Deluxe
Hotel Star City Heart has replied on Fri Mar 19 12:47:49 IST 2021
Thanks a lot sir from our entire team it means a lot for us.
5.0
Nice stay
rohit d.solo
Nice hotel and super service really nice.
Room: Deluxe
Hotel Star City Heart has replied on Sun Oct 31 14:35:18 IST 2021
Thanks
