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- 3 Star Hotel in Gurgaon
- Hotel O Crystal Residency, Gurgaon
Hotel O Crystal Residency
About Property
Heading for a business trip anytime soon? Being a corporate traveler, you must have checked into countless receptions and have b ...Read moreAmenities
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- Room Service
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Average(18 RATINGS)
Sector 57
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Rooms, Guests
Hotel O Crystal Residency Location
Location rated 3.0 by guests
Property Rules at Hotel O Crystal Residency
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
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Average
18 Ratings
Last 10 Customer Ratings (Latest First)
- 1
- 1
- 3
- 1
- 5
- 2
- 1
- 1
- 3
- 5
1.0
Extra charge extra charge
himanshu p.solo
They charged me extra 450 rs when reached there saying that the eate listed on mm t was not accurate and they hotel management was not consulted while deciding the rates.
Room: Classic
2.0
A
v c.solo
Tv dth connection was not there, not cleaned.
Room: Classic (2X)
1.0
No breakfast
ankit y.business
Didn't provide breakfast as it's not showing in their system no Oyo kit only a soap given.
Room: Classic (2X)
Hotel O Crystal Residency has replied on Tue Feb 11 10:53:39 IST 2020
We are really sorry to disappoint you, Ankit! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Mahesh!
5.0
Excellent Stay
sudhir k.group
Will visit again.
Room: Classic (2X)
Hotel O Crystal Residency has replied on Sun Sep 22 06:37:08 IST 2019
Thank you so much for the bright stars, sudhir khatri! We hope to host you again soon. Have a nice day ahead) regards, Rahul
3.0
Below average
sandeep p.solo
The cleanliness was not there, bad small etc
Room: Classic (2X)
Hotel O Crystal Residency has replied on Thu Sep 19 18:52:10 IST 2019
Regret for the unpleasant experience you had with us, Sandeep! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
1.0
Terrible Stay
sudhir k.group
It was a good experience. Rooms although are not properly placed. Staff is less
Room: Classic (2X)
Hotel O Crystal Residency has replied on Tue Aug 20 20:15:22 IST 2019
Sorry for the discommode, Sudhir! We understand that we were not able to live up to your expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar
2.0
Poor Stay
ajay b.solo
Very poor service, staff behavior is not so good food's quality is very poor and in breakfast they not provide sufficient food and the cost of one cup tea is too costly, it's not a star hotel.
Room: Classic Room
Hotel O Crystal Residency has replied on Thu Jun 06 14:28:36 IST 2019
Something like this shouldn't have happened! We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again.
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