One Way
Fare Type:
  • Regular
  • Armed ForcesNEW
    Armed Forces Fare

    Applicable for serving and retired personnel of Armed Forces and Paramilitary Forces, their recognised dependants like spouses and children, and war widows. It is mandatory to show a valid ID or dependant card at the airport, without which boarding might be denied.

  • Student
    Student Fare

    Only students above 12 years of age are eligible for special fares and/or additional baggage allowances. Carrying valid student ID cards and student visas (where applicable) is mandatory, else the passenger may be denied boarding or asked to pay for extra baggage.

  • Senior Citizen
    Senior Citizen Fare

    Only senior citizens above the age of 60 years can avail this special fare. It is mandatory to produce proof of Date of Birth at the airport, without which prevailing fares will be charged.

  • Double Seat
    Fly Safer with Double Seat

    Step up physical distancing by booking two or three adjacent seats for one traveller. Opt from ‘Double/ Entire Row’ by Indigo or ‘GoMore’ service by GoAir - available only for domestic one-way economy class bookings.

Popular Filters

One Way Price

₹ 11,248 ₹ 69,000

Duration

1 h 35 m 9 h 30 m

Stops From Sapporo

Departure From Sapporo

6 AM to 12 PM

₹ 11,248

12 PM to 6 PM

₹ 14,033

After
6 PM

₹ 15,674

Arrival at Tokyo

6 AM to 12 PM

₹ 11,248

12 PM to 6 PM

₹ 14,033

After
6 PM

₹ 15,674

Alliances & Airlines

Oneworld

(67)

SkyTeam

()

Star Alliance

(73)

Layover Airports

+ 6 more

Layover Duration

20 m 6 h 0 m

Chitose to Tokyo Vistara Airlines

Lowest fare from Chitose to Tokyo on 24 Nov - ₹


Cheap International Chitose to Tokyo Vistara Airlines air tickets at MakeMyTrip India. Best Deals at Lowest fares guaranteed on flights from Chitose to Tokyo by Vistara Airlines International Travel. Check Vistara Airlines booking, International Flight number, Flight status, Schedules online from Chitose to Tokyo.Also book Tokyo to Chitose Vistara Airlines flights tickets online.Avail Zero Cancellation for flight bookings.
Sorted By:
Departure
Duration
Arrival
Price
Peach

₹ 12,729

₹ 11,248

₹ 1,481 Instant Discount

Get special Rs 1481 OFF using MMTMAXX

Sapporo to Tokyo - Narita Apt , 24 Nov

Peach MM | 568

09:10

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 50 m

11:00

Mon, 24 Nov 25

Terminal T1

Tokyo - Narita Apt, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Standard

Fare offered by airline.

7 Kgs
20 Kgs
Non-refundable fare
Not allowed

₹ 12,729₹ 11,248

Standard

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed

₹ 12,925₹ 11,421

Standard

Fare offered by airline.

Not allowed
40 Kgs
Non-refundable fare
Not allowed

₹ 14,464₹ 12,781

Standard

Fare offered by airline.

Not allowed
60 Kgs
Non-refundable fare
Not allowed

₹ 16,101₹ 14,227

Standard

Fare offered by airline.

Not allowed
80 Kgs
Non-refundable fare
Not allowed

₹ 17,592₹ 15,545

Standard

Fare offered by airline.

Not allowed
100 Kgs
Non-refundable fare
Not allowed

₹ 19,131₹ 16,904

Peach

₹ 15,882

₹ 14,033

₹ 1,849 Instant Discount

Get special Rs 1849 OFF using MMTMAXX

Sapporo to Tokyo - Narita Apt , 24 Nov

Peach MM | 574

12:00

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 50 m

13:50

Mon, 24 Nov 25

Terminal T1

Tokyo - Narita Apt, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Standard

Fare offered by airline.

7 Kgs
20 Kgs
Non-refundable fare
Not allowed

₹ 15,882₹ 14,033

Standard

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed

₹ 16,101₹ 14,227

Standard

Fare offered by airline.

Not allowed
40 Kgs
Non-refundable fare
Not allowed

₹ 17,642₹ 15,588

Standard

Fare offered by airline.

Not allowed
60 Kgs
Non-refundable fare
Not allowed

₹ 19,327₹ 17,077

Standard

Fare offered by airline.

Not allowed
80 Kgs
Non-refundable fare
Not allowed

₹ 20,841₹ 18,415

Standard

Fare offered by airline.

Not allowed
100 Kgs
Non-refundable fare
Not allowed

₹ 22,356₹ 19,754

AIRDO

₹ 16,164

₹ 15,464

₹ 700 Instant Discount

Get Rs. 600 additional discount using MMTDEALS

Sapporo to Tokyo-Haneda Airport , 24 Nov

AIRDO HD | 12

08:00

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 35 m

09:35

Mon, 24 Nov 25

Terminal T2

Tokyo-Haneda Airport, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

DO Value3

Fare offered by airline.

10 Kgs
20 Kgs
Non-refundable fare
Not allowed
Chargeable
No Meals

₹ 16,164₹ 15,464

DO Value1

Fare offered by airline.

10 Kgs
20 Kgs
Non-refundable fare
Not allowed
Chargeable
No Meals

₹ 22,342₹ 21,642

One way

Fare offered by airline.

10 Kgs
20 Kgs
Non-refundable fare
Not allowed
Chargeable
No Meals

₹ 24,952₹ 24,252

Peach

₹ 17,739

₹ 15,674

₹ 2,065 Instant Discount

Get special Rs 2065 OFF using MMTMAXX

Sapporo to Tokyo - Narita Apt , 24 Nov

Peach MM | 582

18:40

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 50 m

20:30

Mon, 24 Nov 25

Terminal T1

Tokyo - Narita Apt, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Standard

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed

₹ 17,739₹ 15,674

Standard

Fare offered by airline.

7 Kgs
20 Kgs
Non-refundable fare
Not allowed

₹ 17,935₹ 15,847

Standard

Fare offered by airline.

Not allowed
40 Kgs
Non-refundable fare
Not allowed

₹ 18,985₹ 16,775

Standard

Fare offered by airline.

Not allowed
60 Kgs
Non-refundable fare
Not allowed

₹ 20,744₹ 18,329

Standard

Fare offered by airline.

Not allowed
80 Kgs
Non-refundable fare
Not allowed

₹ 22,234₹ 19,647

Standard

Fare offered by airline.

Not allowed
100 Kgs
Non-refundable fare
Not allowed

₹ 23,774₹ 21,006

Skymark Airlines

₹ 17,792

₹ 16,039

₹ 1,753 Instant Discount

Get special Rs 1753 OFF using MMTMAXX

Sapporo to Tokyo-Haneda Airport , 24 Nov

Skymark Airlines BC | 706

08:10

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 45 m

09:55

Mon, 24 Nov 25

Terminal T1

Tokyo-Haneda Airport, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Fare Option 1

Fare offered by airline.

1 Piece
1 Piece
Non-refundable fare
Not allowed
Chargeable
No Meals

₹ 17,792₹ 16,039

MMT Value 1

Fare offered by airline.

Not allowed
20 Kgs
Cancellation fees apply
Not allowed
----
----

₹ 18,926₹ 16,044

Economy

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed
Seat selection not available
No Meals

₹ 28,710₹ 25,210

Skymark Airlines

₹ 17,792

₹ 16,039

₹ 1,753 Instant Discount

Get special Rs 1753 OFF using MMTMAXX

Sapporo to Tokyo-Haneda Airport , 24 Nov

Skymark Airlines BC | 710

10:35

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 45 m

12:20

Mon, 24 Nov 25

Terminal T1

Tokyo-Haneda Airport, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Fare Option 1

Fare offered by airline.

1 Piece
1 Piece
Non-refundable fare
Not allowed
Chargeable
No Meals

₹ 17,792₹ 16,039

MMT Value 1

Fare offered by airline.

Not allowed
20 Kgs
Cancellation fees apply
Not allowed
----
----

₹ 18,926₹ 16,044

Economy

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed
Seat selection not available
No Meals

₹ 29,335₹ 25,835

Peach

₹ 19,865

₹ 17,553

₹ 2,312 Instant Discount

Get special Rs 2312 OFF using MMTMAXX

Sapporo to Tokyo - Narita Apt , 24 Nov

Peach MM | 590

20:50

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 50 m

22:40

Mon, 24 Nov 25

Terminal T1

Tokyo - Narita Apt, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Standard

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed

₹ 19,865₹ 17,553

Standard

Fare offered by airline.

7 Kgs
20 Kgs
Non-refundable fare
Not allowed

₹ 20,059₹ 17,725

Standard

Fare offered by airline.

Not allowed
40 Kgs
Non-refundable fare
Not allowed

₹ 21,111₹ 18,653

Standard

Fare offered by airline.

Not allowed
60 Kgs
Non-refundable fare
Not allowed

₹ 22,918₹ 20,250

Standard

Fare offered by airline.

Not allowed
80 Kgs
Non-refundable fare
Not allowed

₹ 24,408₹ 21,568

Standard

Fare offered by airline.

Not allowed
100 Kgs
Non-refundable fare
Not allowed

₹ 25,923₹ 22,923

Peach

₹ 20,059

₹ 17,725

₹ 2,334 Instant Discount

Get special Rs 2334 OFF using MMTMAXX

Sapporo to Tokyo - Narita Apt , 24 Nov

Peach MM | 576

15:50

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 50 m

17:40

Mon, 24 Nov 25

Terminal T1

Tokyo - Narita Apt, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Standard

Fare offered by airline.

7 Kgs
20 Kgs
Non-refundable fare
Not allowed

₹ 20,059₹ 17,725

Standard

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed

₹ 20,328₹ 17,962

Standard

Fare offered by airline.

Not allowed
40 Kgs
Non-refundable fare
Not allowed

₹ 21,844₹ 19,301

Standard

Fare offered by airline.

Not allowed
60 Kgs
Non-refundable fare
Not allowed

₹ 23,627₹ 20,877

Standard

Fare offered by airline.

Not allowed
80 Kgs
Non-refundable fare
Not allowed

₹ 25,141₹ 22,215

Standard

Fare offered by airline.

Not allowed
100 Kgs
Non-refundable fare
Not allowed

₹ 26,656₹ 23,656

Skymark Airlines

₹ 20,035

₹ 18,061

₹ 1,974 Instant Discount

Get special Rs 1974 OFF using MMTMAXX

Sapporo to Tokyo-Haneda Airport , 24 Nov

Skymark Airlines BC | 712

11:35

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 45 m

13:20

Mon, 24 Nov 25

Terminal T1

Tokyo-Haneda Airport, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Fare Option 1

Fare offered by airline.

1 Piece
1 Piece
Non-refundable fare
Not allowed
Chargeable
No Meals

₹ 20,035₹ 18,061

MMT Value 1

Fare offered by airline.

Not allowed
20 Kgs
Cancellation fees apply
Not allowed
----
----

₹ 22,275₹ 19,275

Economy

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed
Seat selection not available
No Meals

₹ 33,867₹ 30,367

Skymark Airlines

₹ 20,940

₹ 18,877

₹ 2,063 Instant Discount

Get special Rs 2063 OFF using MMTMAXX

Sapporo to Tokyo-Haneda Airport , 24 Nov

Skymark Airlines BC | 716

14:40

Mon, 24 Nov 25

Terminal D

Sapporo, Japan

01 h 45 m

16:25

Mon, 24 Nov 25

Terminal T1

Tokyo-Haneda Airport, Japan

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Fare Option 1

Fare offered by airline.

1 Piece
1 Piece
Non-refundable fare
Not allowed
Chargeable
No Meals

₹ 20,940₹ 18,877

MMT Value 1

Fare offered by airline.

Not allowed
20 Kgs
Cancellation fees apply
Not allowed
----
----

₹ 22,275₹ 19,275

Economy

Fare offered by airline.

Not allowed
20 Kgs
Non-refundable fare
Not allowed
Seat selection not available
No Meals

₹ 33,867₹ 30,367

About Chitose (SPK)

Chitose

FAQs - Chitose to Tokyo Vistara Airlines Flight

What is the luggage limit on Vistara Airlines flights from Chitose to Tokyo?

A:
  • Economy passengers are allowed 20 kg of check-in luggage.
  • Hand luggage up to 7 kg is permitted in the cabin.
  • Extra baggage can be purchased in advance at lower rates.
  • Exceeding the limit at the airport may result in additional charges.

Do Vistara Airlines flights from Chitose to Tokyo include food service?

A:
  • Vistara Airlines is a no-frills airline; meals are not complimentary.
  • You can add meals during booking.
  • Snacks and drinks are available for sale onboard.
  • Meal availability may vary based on route and timing.

How long does a non-stop Vistara Airlines flight from Chitose to Tokyo take?

A:
  • The journey usually lasts about 3 hours and 45 minutes.
  • Duration may differ slightly due to external conditions.
  • This is a direct international flight.
  • Confirm the exact timing at the time of booking.

What is Vistara Airlines's check-in baggage rule for overseas flights?

A:
  • Economy class allows 20 kg check-in baggage per traveler.
  • Overweight baggage incurs extra fees.
  • An infant gets 10 kg additional allowance.
  • Pre-booking extra weight online helps you save money.

Is it possible to pick a seat on Vistara Airlines from Chitose to Tokyo?

A:
  • Yes, seat selection is available for an added fee.
  • You can pick window, aisle, or more spacious seats.
  • Some free options may be open during online check-in.
  • Seats can be selected during or after booking.

Are there entertainment features on Vistara Airlines flights?

A:
  • No seat-mounted entertainment is provided onboard.
  • It’s advised to bring your own devices and entertainment.
  • Magazines may be available on select flights.
  • Charging ports are generally not offered.

What is the cabin bag allowance on Vistara Airlines for this route?

A:
  • A cabin bag weighing up to 7 kg is allowed per person.
  • The combined dimensions must not exceed 115 cm.
  • One small personal item such as a laptop is permitted.
  • Extra cabin items may need to be checked in for a fee.

Can I do online check-in with Vistara Airlines for this flight?

A:
  • Yes, web check-in opens 48 hours before departure.
  • It closes two hours before your scheduled flight.
  • You’ll receive a digital boarding pass via email or download.
  • Seat choice during check-in might be free or chargeable.

Does Vistara Airlines provide boarding priority or help for families?

A:
  • Priority boarding can be purchased or is granted to eligible groups.
  • Families with small children or elderly passengers get assistance.
  • As a budget airline, it doesn’t offer loyalty benefits.
  • You can request special services while booking.

What is the usual cost of a ticket from Chitose to Tokyo on Vistara Airlines?

A:
  • Fares generally range from ₹9,000 to ₹15,000 for one-way trips.
  • Prices depend on booking date and travel season.
  • Booking early often results in better deals.
  • Charges for bags, seats, and food may be extra.

What are the additional fees besides base fare on Vistara Airlines?

A:
  • You’ll pay extra for baggage beyond the free allowance.
  • Food, insurance, and seat selection cost extra.
  • Taxes and fees are typically included in the total price.
  • Processing or convenience fees may apply.

How can I get the best price for Vistara Airlines flights on MakeMyTrip?

A:
  • Use the fare calendar or cheapest month tools.
  • Book 30 to 45 days in advance for better pricing.
  • Set up alerts for price drops.
  • Compare fares across weekdays and times of day.

Can I make changes to my Vistara Airlines booking on MakeMyTrip?

A:
  • Yes, cancellations and rescheduling are possible through Manage Booking.
  • Fees depend on fare type and notice period.
  • Refunds (if eligible) are processed by MakeMyTrip.
  • Review fare rules before confirming bookings.

If I cancel my Vistara Airlines ticket to Tokyo, will I get a refund?

A:
  • It depends on the type of fare and cancellation time.
  • Low-cost tickets often have minimal or no refund value.
  • Airport and government taxes may be refunded.
  • Refunds go back to your original mode of payment.

Which payment methods can I use for booking Vistara Airlines tickets?

A:
  • You can pay via debit/credit cards, UPI, or net banking.
  • EMI plans may be offered for high-value bookings.
  • MakeMyTrip gift cards and wallet are accepted.
  • International cards with 3D Secure are supported.

When should I reach Chitose airport for an international Vistara Airlines flight?

A:
  • Arrive at the airport at least 3 hours ahead of your flight.
  • Check-in counters close 60 minutes before departure.
  • Even with online check-in, baggage drop is mandatory.
  • Busy travel times may lead to longer wait times.

How often does Vistara Airlines operate between Chitose and Tokyo?

A:
  • The airline runs this route daily or several times weekly.
  • Schedules may shift depending on demand and season.
  • Visit MakeMyTrip or the airline's site for updates.
  • Flight frequency tends to increase around holidays.

Does this route offer festive deals or discounts?

A:
  • Yes, promotional offers often coincide with festivals or holidays.
  • Watch for flash deals and partner bank offers.
  • Traveling in off-season months can reduce costs.
  • Apply promo codes at checkout to save.

Can I book a group trip on Vistara Airlines from Chitose to Tokyo?

A:
  • Yes, group travel is allowed for 10 or more people.
  • Discounts and installment payments may be offered.
  • Group bookings must be made via agents or support teams.
  • Policies on name changes differ for group tickets.

What do I do if my luggage is delayed or missing with Vistara Airlines?

A:
  • Report the issue immediately to the airline staff at the airport.
  • You’ll be issued a Property Irregularity Report (PIR).
  • Compensation might be offered depending on findings.
  • You can follow up with airline support for updates.

Can I buy travel insurance with my Vistara Airlines booking?

A:
  • Yes, insurance can be added while booking your ticket.
  • Policies usually cover delays, cancellations, and health emergencies.
  • Third-party insurers linked with the airline provide coverage.
  • Check the policy documents before purchase.

Are animals permitted on Vistara Airlines flights?

A:
  • Only service animals like guide dogs are allowed in the cabin.
  • Other pets may be transported as checked cargo.
  • Advance notice and approvals are required.
  • Contact the airline for pet travel requirements.

How do I receive a GST invoice for my Vistara Airlines ticket?

A:
  • You can download it via MakeMyTrip if booked there.
  • Enter your GST number during checkout to get the invoice.
  • Some airlines also offer GST invoices on request.
  • This helps with business travel reimbursements.

Is onboard internet available on Vistara Airlines flights?

A:
  • No, Vistara Airlines does not offer in-flight Wi-Fi services.
  • Download entertainment in advance to use offline.
  • No online browsing or messaging is available during the flight.
  • Be prepared to stay offline for the duration.

What are the consequences if I miss my Vistara Airlines flight?

A:
  • No-shows usually result in full fare loss.
  • You may contact the airline to explore rebooking options.
  • Refunds aren't generally given for missed flights.
  • Travel insurance might help depending on the policy.

Can I pay to upgrade my seat on a Vistara Airlines flight?

A:
  • Yes, upgrades to more comfortable seats are available for a fee.
  • There is no business class on Vistara Airlines.
  • Seat upgrades can be done online or at the airport.
  • Upgrades depend on seat availability.

Is there an official app for Vistara Airlines?

A:
  • Yes, the airline has a mobile app for iOS and Android.
  • You can book, check-in, and manage bookings on the app.
  • Flight status updates and offers are also provided.
  • Mobile boarding passes and alerts are supported.

Can I change the passenger name on my Vistara Airlines ticket?

A:
  • Minor name corrections may be allowed.
  • Complete name changes are not permitted.
  • Contact the airline quickly if there's a mistake.
  • Always verify name spelling before booking.
Chitose Address
New Chitose Airport
Bibi
Chitose
Hokkaido Prefecture
Japan
Tel: +81-123-23-0111

About Tokyo (TYO)

Tokyo is Japan's capital city which is also famous as the most populous metropolis. The city is one of Japan's 47 prefectures; it comprises of 23 central city wards and assorted cities, towns and villages. The Izu and Ogasawara are two famous islands and are major part of Tokyo. It is the centre of the most populated urban area globally. This beautiful, huge, wealthy and captivating cosmopolitan brings high-tech perceptions of the future and along with it side by side gives glimpses of old Japan. The city has got something for everyone. Today, Tokyo provides apparently endless number of choice of shopping, entertainment, culture and dining to its travellers. The city's history can be apprehended in numerous districts like Asakusa, and in many other districts. Here, you can easily find number of famous museums, historic temples and gardens that lure large number of travellers from all across the world. The city also offers a large number of attractive green spaces in the city centre that magnetize a large number of tourist from all across the country. Some of the major attractions are Chichibu Tama Kai, Fuji-Hakone-Izu, and Ogasawara National Parks, Meiji no Mori Takao Quasi-National Park; and Akikawa Kyūryō, Hamura Kusabana Kyūryō, Sayama, Takao Jinba, Takiyama, and Tama Kyūryō Prefectural Natural Parks,Tokyo International Forum, Asahi Beer Hall, Mode Gakuen Cocoon Tower, NTT Docomo Yoyogi Building and Rainbow Bridge and many others. One can explore these tourist destinations via short train rides that run at its outskirts. Tokyo has two large airports Narita for international flights, and Haneda for domestic flights. Entire city is well-linked with transport services that allow you to move form one place to another. MakeMyTrip.com is an online travel portal where you can do online air ticket booking. You just need to follow few simple steps to book your air tickets online. Here, you will get number of economical deals and you can choose the best offer as per your decided budget. So, get ready to plan a wonderful trip with family and friends.

Tokyo Address

About Vistara Airlines

Vistara is a recent airline company that started operating around 2015 from New Delhi. This airline company is a partnership between Tata Sons Ltd. and Singapore Airlines. Tata Sons Ltd. is one of the oldset companies in India, founded by Jamsetji Tata around 1868. Today the Tata group in India has become a global enterprise that operates in over 100 countries and it has more than 581,470 employees. Vistara complies with the ethical standards of the Tata Code of Conduct. Singapore Airlines started operating around 1972 after Malaysia-Singapore Airlines was split into Malaysian Airline System and Singapore Airlines. Ever since its set up, Singapore Airlines has been focused on making itself known as an unmatchable industry competitor. It provided headphones, free drinks and a wide choice of meals in their Economy seats back in the early seventies. Singapore Airlines has become one of the quintessential brands from Asia. Vistara is a derivation of the Sanskrit word, ‘Vistaar’ meaning ‘limitless expanse’, which reflects the company’s belief in providing ‘tech savvy, meticulous and authentic services to its passengers.