Web check-in and verification
The web check-in service of Air Mauritius allows the passenger to check-in to his/her without standing in long queues at the airports.
Passengers can check-in online within 30 hours to 2 hours prior to the departure of flights by simply visiting http://m.airmauritius.com/mobilecheckin.htm and filling in the booking reference number, surname and flight number. However, boarding passes will not be provided to passengers boarding from Mumbai, Kuala Lumpur, Singapore and Shanghai through web/mobile check-in. They can be obtained from the check-in counters.
Passengers are required to have their e-tickets for Air Mauritius flights to check-in online. A group of 9 passengers with the same booking file and reference number are allowed to check-in online. Passengers with infants below 2 years of age who did not request for a cot, or, passengers above 2 years old can check-in online. Passengers who require special assistance such as wheelchairs cannot check-in online.
Passengers departing from Mumbai can check-in within 30 hours to 4 hours prior to the departure of flight.
Baggage Allowance
The baggage allowance for adults and children above 2 years of age depends on the origin and the destination. Passengers flying from Asia to Europe through Paris are freely allowed to carry one baggage piece weighing 23 kg in the economy class cabin and two pieces of baggage, each weighing 32 kg, in the business class cabin. Passengers travelling from Asia to Europe via London, Indian Ocean Islands, Africa, Asia or Oceania are allowed to carry one piece of baggage weighing 30 kg in the economy class cabin and two pieces of baggage, each weighing 32 kg, if travelling in the business class cabin. Infants can also carry one baggage piece weighing 23 kg, except for infants flying to and from Mauritius and island of Rodrigues, who can carry one baggage piece weighing 5 kg. Students travelling with Student fares can carry an additional baggage piece not weighing above 20 kg. Any baggage piece should not exceed the dimensions of 158 cm in length, width and height.
Customer Support
Passengers boarding Air Mauritius flights can contact the call centre number for reservations and ticketing on +230 207 7575 that is operational for 24 hours a day throughout the week.
Flight Schedule
The flight schedule for Air Mauritius can be checked at https://www.airmauritius.com/timetable_to.htm where the passenger is required to fill in the name of the city from where one is departing and fill in the dates of departure and return, and simply click on the ‘submit’ button. One could also download the PDF sheet of the timetable of Air Mauritius flights from the page.
Passport and Visa Information
To travel from Mauritius, passengers must have passports valid for at least 6 months after their return date. To travel to Mauritius, passengers are required to have passports that are valid more than the planned period of stay in the country.
Indian nationals arriving in Mauritius are eligible for a 60-day visa if they have their accommodation booked and confirmed. They are also required to have a sponsorship letter, confirmed return flight booking and adequate expenses to about 100 USD per day. If passengers have their tickets booked beyond 60 days, they are required to apply for a visa from the Mauritius High Commission in New Delhi.
Visas are exempted for Indian and Chinese passengers travelling to the Rodrigues island for a stay of 15 days. If the stay exceeds 15 days, passengers are required to apply for a visa from the French embassy.
In-flight Services
While aboard Air Mauritius, passengers are provided separate headsets and screens in both the business and economy class cabins. Passengers can enjoy the extensive list of Hollywood and Bollywood blockbusters and children’s movies on board. The Audio and Video on Demand (AVOD) is an interactive system in some of the Airbus aircraft where one can find the latest movie releases as well the classic ones. Passengers on the Airbus 350 aircraft can access complimentary Wi-Fi.
Fleet Information
Air Mauritius has a fleet of 2 Airbus A350- 900, 3 Airbus 340-300C, 2 Airbus 340-300E, 2 Airbus 330-200, 2 Airbus 319-100 and 3 ATR 72-500 aircraft.
Network
Air Mauritius has codeshare agreements with Air France, Singapore Airlines, Virgin Australia, Emirates and Air India, among others. Its network extends to 24 destinations in Europe, Asia, Africa and Australia that include Antananarivo, Geneva, Durban, Paris, France, Munich, Nairobi, Kuala Lumpur, Singapore, Rome, Perth, London, Hong Kong, Zurich, and China, among others.
