RituIvy

The overall stay and food quality were good, and the property is located in a nice area. However, I had a disappointing experience on the last day. Since in-room dining was unavailable, I was asked to arrange food from outside. When I requested a few plates, I had to wait for nearly an hour. Instead of being apologetic, the staff seemed indifferent and walked away when I followed up. While the property itself is good, the staff’s unprofessional attitude left a negative impression.

Disgusting and dirty and old room, AC does not work. The photos of the room and the reality does not match.

AC was not working, even the fan they provided later was not properly working. AC is a basic amenity how can a hotel compromise on that!!

The room was not well-maintained. The key card was not working. The breakfast was good. The staff were cordial.

Chinese food preparation needs improvement

nice stay good food. the room was good, food that we ordered very tasty, the staffs were well mannered and the location is a plus point

My recent stay was peaceful and refreshing. The room was clean, tidy, and the bed with fresh linens was cosy. The washroom was well-equipped with necessary kits. Accessibility to the metro station and availability of a lift were convenient. However, the AC made a rattling noise throughout the stay, and the restaurant offered average food with limited hours. I didn’t use the TV, hot water, fridge, or kettle. This hotel is recommended for work-related stays, but not ideal for family trips due to the lack of nearby family restaurants.

I recently stayed at this hotel in Kolkata and had a wonderful experience overall. Location: The location is extremely convenient, with plenty of restaurants and facilities within walking distance. Food: The food was absolutely delicious — honestly, it’s reason enough for me to choose this hotel again whenever I visit Kolkata. Rooms & Amenities: The rooms were very clean, modern, and well-equipped with all the expected amenities. Room service was prompt and excellent as well. Suggestion for Improvement: The only drawback I noticed was the TV setup. The channel selection is very limited, with hardly any English channels available. On top of that, the resolution is not HD, which feels outdated in today’s world of Full HD and 4K displays. While I understand that TV is not the main factor in a room, when you just want to relax and watch something for an hour or two. Overall: Despite the minor issue with the TV, this hotel offers great value, and I would happily stay here again.

Property is quite old the location is very good, the food also is very good and they serving till 3.00 am. Thier Lift is breaking down frequently, otherwise all the other facilities are good.

It was not upto the mark as I expected. The hospitality was not proper. Even the food was not good. Burnt noodles were being served to us. Even during the check out time nobody came for carrying out luggages. It was a very unpleasant stay.

Room was clean and comfortable ,staff went over and beyond to help make our stay enjoyable. Reasonable with price highly recommended

The staff was well behaved especially the kitchen staff. Very punctual and well behaved. It was very affordable for me.

Receptionist attitude, and not provide me bills. After investing 45 minits he also not provided any solution

"I was unable to sleep the entire night due to the strong smell of cigarette smoke circulating through the central AC system in the hotel room. It was extremely uncomfortable and disappointing, especially in a non-smoking environment."

"I was unable to sleep the entire night due to the strong smell of cigarette smoke circulating through the central AC system in the hotel room. It was extremely uncomfortable and disappointing, especially in a non-smoking environment."

Room was a bit stuffy. Restaurant quite good. Centrally located. Staff courteous. Uber services quite eas Room was a bit stuffy. Restaurant quite good. Centrally located. Staff courteous. Uber services quite easy

The food is fantastic and the location is good

The hotel is nice and neatly maintained. However, I felt the air circulation was not proper, which made the place a little stuffy.

The food was top notch and you can also include complimentary lunch and dinner. The rooms need a bit of modernization as it seems to be a good but unmaintained property.

Very comfortable stay on this, staffs behaviour is too good room neat and clean i suggest best budget friendly hotel in kasba