IR Luxuria

Rooms are spacious but lack of cleanliness, we have changed the rooms 3 times. Bedbugs are everywhere this is one of the worst things during our stay.

My stay at IR Luxuria was highly disappointing and fell far below basic hospitality standards. While I understand that early check-in may not always be possible, the way guests are welcomed matters greatly. Unfortunately, the staff made no effort to provide a proper reception. On arrival, we were simply told various rules, and when I requested to rest in the lobby, there was no seating available as people were sleeping on the sofas. The staff member who escorted us inside did not even offer us a place to sit, and we eventually had to wait outside. In terms of room facilities: The AC was functional but provided very little cooling. Despite booking for two guests, only one towel was provided. Hygiene standards were very poor; I would rate them 2/10. The bedsheet provided was half torn. Dining services were equally unsatisfactory: Breakfast was scheduled between 8:00–9:00 am but was only available after 9:00 am. When I requested tea, it was served after 30 minutes, with the explanation that the chef was still asleep. The only positive aspect of my stay was the receptionist, who was polite and professional. Overall, the experience was unpleasant, and I would not consider staying at this property again unless significant improvements are made in both service and facilities.

I recently stayed at Hotel IR Luxuria with my wife, and unfortunately, our experience was far from comfortable. The TV in our room did not work at all, the bedsheet provided was dirty, and the bathroom faucet was broken, which made things quite inconvenient. What made the stay even worse was the late check-out charge — we were billed nearly 80% extra of the full fare just for extending our stay by 5 hours. This felt completely unreasonable and left a very negative impression. Overall, we were very disappointed with the quality of the facilities and the service. Definitely not the kind of experience we expected, and we would not recommend this hotel to others.

very good reception service thanks ir luxuria

Excellent 👌👍👍

Worse hotel we have ever faced,service provider is not upto the marked and the cleanliness is zero,they didn’t even clean the room daily

The stay was good. Room was clean. And location was nearby

The rooms were savvy, linens were dirty. Staff not courteous. Location is horrible. Booked another hotel and shifted immediately after checkin.