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Guduvancheri
31.9 km from city centre
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Property Rules at Hotel O The Swarg Residence
44 Ratings, 25 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the courteous staff and helpful service, highlighting the property as a decent option for short stays. While some rooms are deemed comfortable and well-priced, cleanliness and upkeep seem to be major concerns with reports of dirty rooms, poor bathroom conditions, and maintenance issues. The location is also noted as quite remote, requiring additional travel for amenities.
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Terrible Stay
Worst room simply waste
Room: Classic
Best to avoid
I booked this room for a team that came to work on my apartment. It look a long time for them to identify a person in the property to help them with the check-in. They were demanded additional payments over and above the booking amount. There's no water in the room. Best to avoid and have some peace.
Room: Classic
Terrible Stay
No response from swarg residence
Room: Classic
Bad very bad
I booked by oyo and paid full amt on itself.while check in time they asked extra money 1000 rs by cash ,otherwise they are not allowing to stay.so I paid again 1000rs extra ,rooms are very very dirty TV and washroom heater not working ,smoke smell occur,not happy.kindly oyo don't refer this type of property for booking.no value for money
Room: Classic
Full cheating
I'm not staying room. I'm without paying for the room
Room: Classic
No breakfast was provided
Ok
Room: Classic
Un-Swarg
location remote, even the OYO bord is invisible in day. (in night of course it lights up) reception is dozy & lethargic. Agaist OYO policy of 30% extra for early check-in, they charged Rs. 500 against booking. The building is visibly leaky from outside (though an almost new building, whose symptoms are also reflects inside. Accordingly, taps and fittings are rusty.
Room: Classic
Extra charges and very bad hygiene and facilities
They say that they don't receive any amount so if u book still you will have to pay once you go there. The hygiene is another issue, there were a lot of mosquitoes in my room and when i asked to give me another room, u was told that all rooms are like this only. The bathroom was also not cleaned properly. The bed was also uncomfortable. Overall this was my worst stay till date in any hotel so far.
Room: Classic (2X)
Location
The hotel is far away from the
Room: Classic (2X)
Average
Nice to stay as a couple but not best for families. Small rooms
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Mon Jun 21 10:35:35 IST 2021
Sorry for the trouble caused, samiselvam a! thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, sara!
Very bad service and unsatisfied with payment
Very bad service. I have booked through online and made a payment through online, but they asked extra amount to use the service. Very bad service. And room is not in clean and decent one. They arranging tv connection after 8 hrs of check in. Telephone service not available. Very bad and unsatisfied one ever seen in OYO.
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Sun Jan 10 00:30:22 IST 2021
We are sorry for the trouble caused, ramesh ganapathy!your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, james!
Hotel not cleaned
Waste of money
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Thu Nov 12 10:23:24 IST 2020
Hi, praveen! thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, rohit!
Worst
Worst
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Wed Nov 18 17:21:44 IST 2020
Hi, poorani! we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, jason
Terrible Stay
Dirty rooms and reception person is terrible not even respecting the guest
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Wed Sep 30 16:55:33 IST 2020
Hi, lingam! we are extremely apologetic to know that your experience with us has not been a pleasant one and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, vishal
About hotel
Stayed in the hotel for 4 days, staff behaviour was good.
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Mon Mar 02 19:05:30 IST 2020
Hey, Saurav! Our team is thrilled to have such great feedback from you. Thank you for making our day. Regards, Amit!
Valur for money
Property is little bit interior from Guduvanchery. But the rooms are good with affordable price.
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Tue Dec 17 23:12:20 IST 2019
Thank you for your kind words, Senthil! We shall never stop pleasing you with our services. Regards, Amit
Waste of money
Very poor cleanliness, no cab and auto facilities, no shops and hotel nearby for urgency, very far away from main road. Anything want 2 kilometers want to come main road. Totally waste and worst. Don't book Oyo.
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Thu Dec 05 11:10:25 IST 2019
Something like this shouldn't have happened, Saravanan! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Pallavi!
Average Stay
We stayed for 2 nights here. Booked this place as it was near SRM. But the location is in the extreme interior. Cabs are available from here, thank god. Room and washroom were average. Ok for the price. Take it if you looking for a place to just sleep and spent the rest of the day elsewhere. But I have to mention, the staff were really courteous and well behaved. The person at the reception spoke good English and this was really helpful for us.
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Thu Nov 14 21:18:33 IST 2019
Thank you for your valuable feedback, Anila. Well look forward to hosting you soon. Have a great day! Regards, Pallavi!
Good for short stay
I stayed in deluxe 2X room. Location is bit interior but good. You can get Olo, uber and swiggy in that location. Rooms are good with TV, AC, comfortable mattress. Bathroom need to improve in cleaning as well as water level. The water flow is very low and dirty too. No towel, no extra chair, dirty balcony. The service is good and he gave what you need. Simple good for short stay.
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Sat Sep 28 10:05:35 IST 2019
Sorry for The discommode, Balaji! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit
Terrible Stay
I never choose this hotel again
Room: Classic (2X)
Hotel O The Swarg Residence has replied on Thu Aug 08 18:51:20 IST 2019
Hi, Loganathan! We do apologize for The experience you had with us. Your feedback will help us in working towards a better experience in The future. Have a good day ahead. Regards, Rachit
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Q: How far is Hotel O The Swarg Residence from the city center ?
Q: What are the Check-In and Check-Out times of Hotel O The Swarg Residence, Chennai?
Q: Any options for booking on partner website?
You can explore Hotel O The Swarg Residence on our partner website www.goibibo.com
Q: What are the customer ratings for Hotel O The Swarg Residence?
Q: How many types of rooms are available at Hotel O The Swarg Residence in Chennai?
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About hotel
Saurav Kumar
Stayed in the Hotel O The Swarg Residence for 4 days, staff behaviour was good.
Valur for money
Senthil Kumar
Property is little bit interior from Guduvanchery. But the rooms are good with affordable price.
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