Hotel Mamoni Group

Hotel Mamoni Group has replied on Mon Dec 01 11:03:51 IST 2025

Dear AMIT GHOSH, namaste! we at hotel mamoni group New Digha. Thank you for sharing your feedback with us. We are truly sorry to hear about the inconvenience you faced during your stay, especially when travelling with your 3-year-old child. The comfort and safety of our guests are very important to us, and we apologize for falling short of your expectations this time. We regret that the corner room allotted to you had mosquito issues and that the fan airflow was not adequate. This is not the experience we want any guest to have. We have already taken steps to review that specific room, improve ventilation, and strengthen our regular pest-control measures. Regarding the location, our hotel is indeed a short distance from the beach, and we understand this may have been inconvenient for you. We truly appreciate you bringing these issues to our attention, as it helps us improve. We hope you will give us another opportunity in the future to provide you with a much more comfortable and pleasant stay at Hotel Mamoni Group, Digha.

Hotel Mamoni Group has replied on Mon Dec 01 11:06:16 IST 2025

Dear RAJ KUMAR PAUL, namaste! we at hotel mamoni group New Digha We are truly sorry to hear about your unpleasant experience. Your comfort and satisfaction are extremely important to us, and we sincerely apologize for the behaviour you described. Knocking on your door before the scheduled check-out time is not acceptable and does not reflect our service standards. We will be addressing this matter seriously with the concerned staff to ensure such incidents do not happen again. We also regret that you were not satisfied with the room. We are reviewing this issue and taking steps to improve both our rooms and staff training for better guest handling. Thank you for bringing this to our attention. We hope you will give us another chance in the future to provide you with a much better experience at Hotel Mamoni Group, Digha.

Hotel Mamoni Group

Dear Shamim Ahmed, Namaste! We at Hotel Mamoni Group, New Digha, are truly delighted to know that you and your family enjoyed your stay with us. We’re glad you liked the spacious Family Room and the peaceful location. Though our property is a little away from the main New Digha Beach, many guests appreciate the calm environment it offers — perfect for a relaxing getaway. Thank you once again for choosing us, and we look forward to welcoming you and your family back soon for another comfortable stay!

Hotel Mamoni Group has replied on Sat Oct 25 17:43:15 IST 2025

Dear Gourab Pahari, Namaste! We at Hotel Mamoni Group, New Digha, sincerely thank you for your kind words and appreciation. We’re delighted to know that you enjoyed your stay, found our staff’s behavior pleasant, and had a comfortable stay with us. Your satisfaction is our greatest reward, and your feedback truly motivates our team to continue delivering quality service and homely hospitality. We look forward to welcoming you again soon for another wonderful experience at New Digha!

Hotel Mamoni Group has replied on Sat Oct 25 17:51:35 IST 2025

Dear Ashabul Mondal, Namaste! We at Hotel Mamoni Group, New Digha, sincerely thank you for your visit and for sharing your feedback with us. Each and every comment and rating is truly important for our improvement. We are very sorry to hear that your room cleaning and service experience did not meet expectations. Please accept our heartfelt apologies for the inconvenience caused. Your feedback has been shared with our housekeeping and service teams to ensure such lapses do not happen again. We’re glad to know that you appreciated our food quality, and we will surely convey your kind words . We value your support and hope to have the opportunity to serve you better on your next visit to New Digha.

Hotel Mamoni Group has replied on Sat Oct 25 17:56:17 IST 2025

4. Dear, Debasis Hazra, namaste! we at Hotel Mamoni Group New Digha, Thank you for your visit. Each and every feedback and rating is important for us. Thank you very much for taking out time to reviews and ratings. Your satisfaction is our greatest reward, and your feedback truly motivates our team to continue delivering quality service and homely hospitality. hope to see you again in the near future.

Hotel Mamoni Group has replied on Sat Oct 25 18:03:35 IST 2025

Dear GOBINDA MALLICK, Namaste! We at Hotel Mamoni Group, New Digha, sincerely thank you for your kind feedback. We’re delighted to know you found our rooms clean and appreciated the behavior and diligence of our staff. Your satisfaction encourages us to continue providing excellent service, and we look forward to welcoming you again soon!

Hotel Mamoni Group has replied on Thu Oct 09 19:27:55 IST 2025

THANK YOU SIR

Hotel Mamoni Group has replied on Fri Oct 10 19:03:37 IST 2025

MOST WELCOME SIR THANKS

Hotel Mamoni Group has replied on Fri Oct 10 19:04:30 IST 2025

MOST WELCOME THANKS

Hotel Mamoni Group has replied on Fri Oct 10 19:05:57 IST 2025

THANK YOU SO MUCH

Hotel Mamoni Group has replied on Fri Oct 10 08:09:15 IST 2025

thank you sir

Hotel Mamoni Group has replied on Fri Oct 10 19:09:59 IST 2025

THANKS

Hotel Mamoni Group has replied on Fri Oct 10 19:10:49 IST 2025

THANKS SIR

Hotel Mamoni Group has replied on Sat Oct 25 18:02:04 IST 2025

Dear PRAHALLAD RATH, Namaste! We at Hotel Mamoni Group, New Digha, sincerely apologize for the discomfort and inconvenience you faced during your stay. Your feedback is extremely important to us, and we take these concerns very seriously. Please be assured that our housekeeping and maintenance teams have been instructed to immediately address issues with cleanliness, pest control, blankets, and the A/C. We deeply regret that your experience did not meet our usual standards and are taking corrective measures to ensure such lapses do not happen again. We hope to have the opportunity to serve you better in the future and restore your faith in our hospitality.

Hotel Mamoni Group has replied on Sat Oct 25 18:07:07 IST 2025

Dear Sourav Dandapat, Namaste! We at Hotel Mamoni Group, New Digha, sincerely thank you for your feedback. We’re glad you enjoyed our hotel, staff behavior, and food. We apologize for the discomfort caused by the room temperature. Your concern has been noted, and we are exploring ways to improve cooling arrangements in non-AC rooms to ensure a more comfortable stay for our guests. We hope to welcome you again soon for a better experience.