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- 3 Star Hotel in Gurgaon
- Hotel Imperial Park, Gurgaon
Hotel Imperial Park
About Property
Imperial Park is a modern property that offers harmonious blend of elegance, luxury and offer exclusivity with timeless style an ...Read moreAmenities
- Restaurant
- Fireplace
- 24-hour Room Service
- Kids Play Area
- Lounge
- + More Amenities
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+91
Economy Room
Fits 2 Adults
No meals included
Room Upgrade, subject to availability
Late Check-Out upto 3 hours (subject to availability)
Free Cancellation till check-in100% RefundNOWPay ₹019 Oct11:59 PM20 Oct12:59 PMCheck-in
₹ 3,699Per Night:
₹ 1,266+ ₹ 148 taxes & fees
Good(293 RATINGS)
Sector 45
Congrats! You are getting a discount of ₹ 1960 on this property as you are booking in advance. Limited time offer only!
Change Dates and Guest(s)
Check-in: 1 PM | Check-out: 11 AM
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Rooms, Guests
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Upgrade to a room with Kitchenette for ₹103
Deluxe Room
175 sq.ft (16 sq.mt)
City View
1 King Bed or 2 Single Bed(s)
1 Bathroom
- Study Room
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Air Purifier
- Daily Housekeeping
Room With Free Cancellation
- No meals included
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
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Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 3,999
₹ 1,369
+₹ 160 taxes & fees Per Night
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5 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Economy Room
- 175 sq.ft (16 sq.mt)
- 1 King Bed or 2 Single Bed(s)
- 1 Bathroom
- Study Room
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Daily Housekeeping
- Bathroom
Room With Free Cancellation
- No meals included
- Room Upgrade, subject to availability
- Late Check-Out upto 3 hours (subject to availability)
50 % Discount On Driver Services, Subject to Availability
10% off on Lunch Or DinnerBook with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 3,699
₹ 1,266
+₹ 148 taxes & fees Per Night
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Room With Free Cancellation | Breakfast only
- Room Upgrade, subject to availability
Early Check-In upto 3 hours (subject to availability)- Late Check-Out upto 3 hours (subject to availability)
Complimentary Laundry service for upto 1 clothing item(s)- 50 % Discount On Driver Services, Subject to Availability
Breakfast included- 10% off on Lunch Or Dinner
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 4,499
₹ 1,540
+₹ 180 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Room Upgrade, subject to availability
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- Complimentary Laundry service for upto 1 clothing item(s)
- 50 % Discount On Driver Services, Subject to Availability
- Breakfast included
- Lunch Or Dinner included
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 9,300
₹ 3,182
+₹ 372 taxes & fees Per Night
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Deluxe Room
- 175 sq.ft (16 sq.mt)
- City View
- 1 King Bed or 2 Single Bed(s)
- 1 Bathroom
- Study Room
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Air Purifier
- Daily Housekeeping
Room With Free Cancellation
- No meals included
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 3,999
₹ 1,369
+₹ 160 taxes & fees Per Night
Book with ₹0
Central Bank Rupay Select Debit Card Offer - Get INR 239 Off! SELECT TO AVAIL
Login Now and get this for ₹1,332 or less
Room With Free Cancellation | Breakfast only
10% off on session of 30 mins ayurvedic wellness treatment- 50 % Discount On Driver Services, Subject to Availability
- Breakfast included
- 10% off on Lunch Or Dinner
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 4,799
₹ 1,642
+₹ 192 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Room Upgrade, subject to availability
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- 10% off on session of 30 mins ayurvedic wellness treatment
- Complimentary Laundry service for upto 1 clothing item(s)
- 50 % Discount On Driver Services, Subject to Availability
- Breakfast included
- Lunch Or Dinner included
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 9,500
₹ 3,251
+₹ 380 taxes & fees Per Night
Book with ₹0
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Deluxe Triple Occupancy Room
- 200 sq.ft (19 sq.mt)
- City View
- 1 King Bed, 1 Single Bed
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Room Service
- Daily Housekeeping
- Bathroom
- Laundry Service
Room With Free Cancellation
- No meals included
- Room Upgrade, subject to availability
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- Complimentary Laundry service for upto 1 clothing item(s)
Complimentary Welcome Drink on arrival- 50 % Discount On Driver Services, Subject to Availability
- 10% off on Lunch Or Dinner
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 4,599
₹ 1,574
+₹ 184 taxes & fees Per Night
Book with ₹0
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Room With Free Cancellation | Breakfast only
- Room Upgrade, subject to availability
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- 10% off on session of 30 mins ayurvedic wellness treatment
- Complimentary Laundry service for upto 1 clothing item(s)
- Complimentary Welcome Drink on arrival
- 50 % Discount On Driver Services, Subject to Availability
- Breakfast included
- 10% off on Lunch Or Dinner
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 5,699
₹ 1,951
+₹ 228 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 446 Off SELECT TO AVAIL
Login Now and get this for ₹1,899 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Room Upgrade, subject to availability
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- 10% off on session of 30 mins ayurvedic wellness treatment
- Complimentary Laundry service for upto 1 clothing item(s)
- Complimentary Welcome Drink on arrival
- 50 % Discount On Driver Services, Subject to Availability
- Breakfast included
- Lunch Or Dinner included
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 13,000
₹ 4,448
+₹ 520 taxes & fees Per Night
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1BHK Family Room
- 11022 sq.ft (1024 sq.mt)
- City View
- 1 King Bed, 1 Double Bed
- 1 Bathroom
- Study Room
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Air Purifier
- Daily Housekeeping
Room With Free Cancellation
- No meals included
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- Complimentary Laundry service for upto 1 clothing item(s)
- Complimentary Welcome Drink on arrival
- 50 % Discount On Driver Services, Subject to Availability
- 10 % Discount On Lunch Or Dinner, Subject to Availability
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 6,599
₹ 2,258
+₹ 264 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 510 Off! SELECT TO AVAIL
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Room With Free Cancellation | Breakfast only
- Early Check-In upto 3 hours (subject to availability)
- Free Late check-out, Subject to Availability
- 10% off on session of 30 mins ayurvedic wellness treatment
- Complimentary Laundry service for upto 1 clothing item(s)
- Complimentary Welcome Drink on arrival
- 50 % Discount On Driver Services, Subject to Availability
- Free Breakfast
- 10 % Discount On Lunch Or Dinner, Subject to Availability
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 7,799
₹ 2,669
+₹ 312 taxes & fees Per Night
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HSBC Bank Credit Card Offer - Get INR 602 Off! SELECT TO AVAIL
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Early Check-In upto 3 hours (subject to availability)
- Free Late check-out, Subject to Availability
- 10% off on session of 30 mins ayurvedic wellness treatment
- Complimentary Laundry service for upto 1 clothing item(s)
- Complimentary Welcome Drink on arrival
- 50 % Discount On Driver Services, Subject to Availability
- Free Breakfast
- Free Lunch Or Dinner
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 18,500
₹ 6,331
+₹ 740 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 1430 Off! SELECT TO AVAIL
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Deluxe Family Room
- 450 sq.ft (42 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Study Room
- Heater
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
Room With Free Cancellation
- No meals included
- Room Upgrade, subject to availability
- Late Check-Out upto 3 hours (subject to availability)
- Complimentary Laundry service for upto 1 clothing item(s)
- Complimentary Welcome Drink on arrival
- 50 % Discount On Driver Services, Subject to Availability
- 10% off on Lunch Or Dinner
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 6,999
₹ 2,395
+₹ 280 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 541 Off! SELECT TO AVAIL
Login Now and get this for ₹2,330 or less
Room With Free Cancellation | Breakfast only
- Room Upgrade, subject to availability
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- 10% off on session of 30 mins ayurvedic wellness treatment
- Complimentary Laundry service for upto 1 clothing item(s)
- 50 % Discount On Driver Services, Subject to Availability
- Breakfast included
- 10% off on Lunch Or Dinner
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 8,199
₹ 2,805
+₹ 328 taxes & fees Per Night
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HSBC Bank Credit Card Offer - Get INR 633 Off! SELECT TO AVAIL
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Room Upgrade, subject to availability
- Early Check-In upto 3 hours (subject to availability)
- Late Check-Out upto 3 hours (subject to availability)
- 10% off on session of 30 mins ayurvedic wellness treatment
- Complimentary Laundry service for upto 1 clothing item(s)
- Complimentary Welcome Drink on arrival
- 50 % Discount On Driver Services, Subject to Availability
- Breakfast included
- Lunch Or Dinner included
Book with ₹0 Payment
Pay before 19 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹019 Oct11:59 PM
20 Oct12:59 PM
Check-in
₹ 15,500
₹ 5,304
+₹ 620 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 1198 Off! SELECT TO AVAIL
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Hotel Imperial Park Location
Location rated 4.0 by guests
What guests said
Guests praised the property's excellent location, highlighting its proximity to key areas like HUDA City Center and the convenience of nearby offices. Many found it easy to access various attractions in Gurgaon, with several mentions of its peaceful and open surroundings, making it an ideal choice for both leisure and business travelers.
Property Rules at Hotel Imperial Park
Check-in: 1 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Aadhaar and Passport are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel Imperial Park Photos by Guests
- +40 Guest Photos
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
- business
Good
293 Ratings, 134 Reviews
Last 10 Customer Ratings (Latest First)
- 1
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- 5
- 2
- 5
- 4
- 3
- 4
- 2
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Reviews Summary
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This property boasts a strategic location near HUDA City Center, making it convenient for both business and leisure travelers. Guests appreciated the polite and helpful staff, with many mentioning a pleasant stay and decent food quality. However, several reviews highlighted issues with cleanliness and maintenance, including unclean linens and malfunctioning amenities. Breakfast timing may not suit early risers, and some found the services lacking in responsiveness. Overall, the ambiance is described as homely but could improve on hygiene.
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Latest first
2.0
Poor Stay
sanju t.solo
Room was full of bad smell and and bedding were very dirty and smelly. it was hard to spend the night
Room: Economy Room
5.0
Excellent Stay
abhishek s.business
good ambience and nice stay with delicious food. Nice hotel and good staff behavior. all things are very good
Room: Economy Room
2.0
Poor Stay
anil s.couple
Room amenities are very very poor. Can't use television. It was just a piece of show case. Services are poor. Delay in everything that you asked whether it is food service or anything else. And when is asked to please change the room or just provide the better services staff is directly saying this is all we have and no availability of asking things. Money was a waste and the stay was fully boring. That was my last visit in imperial as I did not got any good service or staff reply Room amenities are very very poor. Can't use television. It was just a piece of show case. Services are poor. Delay in everything that you asked whether it is food service or anything else. And when is asked to please change the room or just provide the better services staff is directly saying this is all we have and no availability of asking things. Money was a waste and the stay was fully boring. That was my last visit in imperial as I did not get any good service or staff reply
Room: Economy Room
4.0
Good Stay
syam s.group
location good, food very tasty and good quality, staff behaviour very good, amenities good but something better in future location good, food very tasty and good quality, staff behaviour very good, amenities good but something better in future.
Room: Economy Room
2.0
poor stay experience
deepak b.business
lift was not working and room was on second floor internet was not working on second floo toilet seat was damaged and lift was not working and room was on second floor internet was not working on second floor toilet seat was damaged and
Room: Economy Room
3.0
Good Stay
jitendra r.solo
It is near to the highway easy access to the property food was good but expensive Room service was fast
Room: Economy Room
3.0
Average Stay
mohit m.family
Towel provided 1 for two persons. No kettle or arrangements for water and tea in the room. bed sheet was not clean
Room: Economy Room
4.0
Good Stay
parul s.solo
Good place to stay. Friendly Staff. Good hygiene. Tasty Food. Good Connectivity. Stayed for 2 nights.
Room: Economy Room
Hotel Imperial Park has replied on Fri May 30 13:16:48 IST 2025
Thank you so much for your kind feedback! We're glad to know that you found the stay comfortable and the Food. Your satisfaction is our priority, and we look forward to hosting you again soon!" Warm regards Heena singh Reservation manager
1.0
worst hotel ever
rahul b.family
Worst staff .no king size bedding....hotel is a total lie...better to burn your money than booking this hotel
Room: Deluxe Room
Hotel Imperial Park has replied on Mon May 26 16:55:47 IST 2025
Dear Rahuln, We're truly sorry to hear that your experience did not meet expectations. Your feedback is extremely important to us, and we regret that you felt disappointed with the staff and facilities. We strive to ensure all our guests have a comfortable and pleasant stay, and it's disheartening to know we fell short in your case. We would appreciate the opportunity to understand more about your concerns so we can address them and improve warm regards Heena singh Reservation manager
4.0
blossom
aditya s.business
Good to stay and felling royal in a economy class 😊, staffs are eco friendly and helpful with us everything’s are good but breakfast and linen are in okay okay category.
Room: Economy Room
Hotel Imperial Park
Dear Aditya, Thank you so much for your kind words! We're delighted to hear that you had a pleasant and royal experience during your stay, and that our staff made you feel welcome and comfortable. We truly appreciate your feedback regarding breakfast and linen quality — your suggestions help us improve further. We'll surely work on these areas to make your next stay even better. Looking forward to welcoming you again soon! Warm regards, Heena singh Reservation manager
2.0
it's my
sunil a.family
my experience with this property is not good . service is too slow .wash room is not properly maintained by there is no arrangement for personal driver.And over all if u booked the hotel from make my trip because of fair deal they will not respond u because they said that we can't afford at this tarriff. overall my experience with this property is not good
Room: Economy Room|Deluxe Room
Hotel Imperial Park has replied on Thu May 15 12:55:25 IST 2025
Dear Sunil , Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. We sincerely apologize for the delay in service and for any inconvenience caused regarding washroom maintenance and driver accommodation. Regarding bookings through third-party platforms like MakeMyTrip, we value every guest equally, regardless of the tariff. However, we'll definitely look into the issue you mentioned to ensure such situations do not happen again. Your feedback is important to us, and we are continuously working to improve our services. We hope you'll give us another chance to serve you better in the future. Warm regards, Heena singh Reservation manager
5.0
Excellent Stay
shubham m.
Food was decent and delivery was not late, besides this the stay was comfortable and the room consists all kind of necessary items which made the stay more convenient 😃
Room: Deluxe Room
Hotel Imperial Park has replied on Wed May 07 15:54:51 IST 2025
Thank you so much for your kind feedback! We're glad to know that you found the stay comfortable and the amenities convenient. Your satisfaction is our priority, and we look forward to hosting you again soon!" Warm regards Heena singh Reservation manager
1.0
Terrible Stay
akash r.
Bathroom light exhaust not working
Room: Deluxe Room
Hotel Imperial Park has replied on Mon Apr 07 14:41:10 IST 2025
"Thank you for your feedback. We sincerely apologize for the inconvenience caused due to the bathroom exhaust/light not working. We have taken your feedback seriously and have already informed our maintenance team to resolve the issue immediately. We appreciate your patience and hope to serve you better in the future." Warm regards Heena singh Reservation manager
2.0
Overall didn't had comfortable stay.
muzafar m.
business
businessNot worthy of the price i paid! no options for map. Beds weren't comfortable. Overall i am not satisfied with the accomodation. Staff was very good and polite.
Room: Economy Room
Hotel Imperial Park
"Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations in terms of comfort and amenities. Your comments about the bed and lack of MAP (Meal Plan) options have been noted, and we’ll work on improving these aspects. We’re glad to hear that you found our staff polite and helpful—that truly means a lot to us. We hope to have another chance to provide you with a better experience in the future." Warm regards Heena singh Reservation manager
4.0
Comfortable sta
rupesh.solo
Stayed for one night at hotel imperial park due to its proximity to fortis hospital. The deluxe room allotted was clean with all functional amenities. Food is ok. However, services especially the breakfast starts at 8. 30 am which may not be convenient to someone, who wishes to check out early. Overall, stay was comfortable.
Room: Deluxe Room
Hotel Imperial Park has replied on Tue Apr 08 11:32:33 IST 2025
Thank you for choosing Hotel Imperial Park and for sharing your feedback. We’re glad to know that you found the room clean and comfortable, and that the amenities met your expectations. We also appreciate your kind words about the overall stay. Regarding the breakfast timing, we understand that early check-outs may require more flexibility, and we’ll definitely look into possible adjustments to better accommodate our guests’ schedules. We hope to welcome you again in the future and wish you good health and well-being. Warm regards, Heena singh Reservation manager
1.0
Not a Place for Peaceful Stays
sunil a.family with 2 kids
family with 2 kidsI recently stayed at Hotel Imperial Park, and unfortunately, it was not a pleasant experience. The hotel seems poorly maintained—doors, glasses, and lamp shades were broken, which left a very uninviting impression. Additionally, the rooftop banquet hall hosted a loud bachelor party that went on all night, making it nearly impossible to sleep due to the loud music and dancing. For anyone looking for a peaceful and well-kept place to stay, this might not be the ideal choice.
Room: Deluxe Triple Occupancy Room
Hotel Imperial Park has replied on Tue Apr 08 11:36:50 IST 2025
Dear Sunil , Thank you for sharing your experience with us. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the maintenance issues and the noise from the rooftop event. Your feedback has been shared with our management and maintenance teams to ensure immediate improvements. We understand how important peace and comfort are, and we regret that we fell short during your visit. We truly value your feedback and hope you might give us another opportunity in the future to provide you with a much better experience. Warm regards, Heena singh Reservation manager
1.0
MOST PATHETIC PLACE TO STAY... PLS MOST PATHETIC PLACE TO STAY ..AVOID
rahul j.family
most pathetic and unhygenic place that i have seen till date. Stinking bed linen and torn blanket covers . Had to wait for cups and glasses for more than 1 hour and after repeated requests. NOT AT ALL RECOMMENDED.
Room: Deluxe Triple Occupancy Room
Hotel Imperial Park
Dear Rahul, Thank you for sharing your feedback. We appreciate you pointing out the issue with the bedsheets and pillows — your comments have been shared with our housekeeping team to ensure better cleanliness going forward. Sorry for waiting for the cups. We trying to do better from our side. We hope to welcome you again soon for an even better stay. Warm regards Heena singh Reservation manager
4.0
Food
penumatsa v.business
Good breakfast and location. Connectivity is good and near to many locations in gurugram. Offices are also nearby
Room: Deluxe Room
Hotel Imperial Park has replied on Tue Apr 08 11:45:42 IST 2025
Dear Sir , Thank you for your kind words and for taking the time to share your experience with us. We’re glad to hear you enjoyed the breakfast and found our location convenient, especially in terms of connectivity and proximity to key areas in Gurugram. It’s always a pleasure to know that our guests had a comfortable and convenient stay. We look forward to welcoming you back soon! Warm regards, Heena singh Reservation manager
2.0
Poor Stay
anika s.couple
Paid for a double bed room, gave us a t ripple sharing room right behind the reception. Very poor balcony, facing the back side of the home kitchen.
Room: Economy Room
Hotel Imperial Park has replied on Thu Apr 24 15:47:19 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you faced regarding the room allocation. It’s disappointing to hear that the room did not meet your expectations and that the location and view were not suitable. Your feedback has been shared with the concerned team to avoid such situations in the future. We appreciate you bringing this to our attention and will work on improving our room assignments and overall guest experience."** Warm regards Heena singh Reservation manager
1.0
Its just like a bad dream
anup v.family
familyBed sheets is torn. Mattress is in bad condition. Smelly room. Very bad. Can’t stay more than a minute. Total money wasted
Room: Deluxe Room
Hotel Imperial Park
Thank you for your feedback. We sincerely apologize for the inconvenience you faced with the bed sheet ,mattress and the smelly room . Your experience is not up to our usual standards, and we’ve already addressed this with our housekeeping team to ensure this doesn’t happen again. We truly value your input and hope to serve you better in the future. Please don’t hesitate to reach out directly next time – we’re always here to help. Warm Regards, Heena Singh Reservation Manager
