Hotel Brown Palace

Very poor service. Bed was horrible. Could not sleep properly. Denied taking food order after 7pm. No hot water kettle. Geyser was not working. No electricity. No heater in the room. I wont recommend it to anyone

It was really a great experience staying there.Location ,food everything was excellent .

The property is very dated, old structure, partially functional furniture and slightly tacky. Plz skip this property. No complaints for the service provided by the 2 guys.. but the property does not fulfill the basic expectations one has from a 6K per night hotel. If you get it for 3k, you can select this property.

Very poor the owner is not giving me room and does not also refund my money

Good homely hotel enjoyed the stay the staff were friendly had good accomodation system the view was excellent could improve on the breakfast menu as well water was not available in the morning in our washroom

Very cooperative and disciplined staffs. Excellent service. Recommended for everyone. Room was neat and clean and no power issue and the food was great.

The heating of room is pathetic, and they would give a mini heater which can’t even a small portion properly. Moreover we stayed for 12 hours out of which heater didn’t run for 7 hours. Next thing is that hotel manager never picks the call. We were about to checkout early and they didn’t serve complimentary breakfast until 8:30, in fact they weren’t awake by then. So it’s better if you book some good hotels in pahalgam, else you are going to suffer especially in winters.

Stay was average and water problem in hotel and heating problem. No thanks

It was a good stay. Staff was polite. Breakfast was delicious. They just couldn't arrange for the bonfire per request. One improvement point for the owner is to keep good stock of sealed water bottles for guests. Overall good stay.

The stay was super amazing! We got assisted by Armaan, who was there at every step. Whatever food, arrangements we required they never hesitated and were always there. Totally recommend the stay there.

Hotel is very beautiful and cozy, we had great time there. Location is very nice and beautiful. Hotel staff is very helpful and friendly. Hotel was very good and cozy, we had great time there and place is very quite and beautiful. Location is also very beautiful. Overall it was great.

Great hospitality, great location, and tasty food and staff is very cooperative. You will feel like home.

Hotel is excellent and brand new construction. Food served veg and non veg are very good.

Very comfortable stay, neat and clean property. Properly managed with a good humble and helpful staff. Nice views from the property

Toilet is dirty, switches are broken, no health facade it’s broken, bed tea not available, breakfast not available before 8. 30-9. 00am. Overall experience average

Good place to stay peaceful and quiet and very good food and very good hospitality walking distance to the parks and amusement park other attraction to be done in taxi

It's a cozy wooden cottage, gave us a homely feel of warmth n truly felt home away from home. They can improve a bit on providing basic necceties in d room. Like a hot water kettle. Overall a very good experience, very good n fresh food was served, as per our requirements. Definitely worth the price we paid for the stay.

We stayed two nights with my fa

Great place to stay, beautiful

Excellent stay and very tasty food. Stay arrangements for cab driver need to be provided.