Hotel Balaji Grand

There is a smoking smell coming from the lobby, the ac was not working properly. There is no facility for food.

Staffs are very cooperative and their behaviour is excellent. Hotel environment is peaceful & safe and hence can be recommended for family. Location is also very good. Overall we have a great experience there.

Breagast is not available. To order from outside. Entrance to be made pucca. Nice place to stay. Excellent service.

I felt very problematic for parking as the parking is very compact. There is no food though. You can order food from outside

I like this hotel, good location, best facilities, maintaining neatness and responsibility. Good staff and large rooms

"the reception was very 'not welcoming' and kept refusing the 'breakfast and lunch or dinner' deal made with the booking. This means they refused to offer dinner and breakfast despite of paying for it. *after showing them the payment receipts and a lot of uncalled harassment, they ordered dinner from some random place, and we were *never offered breakfast at all" ideally *i should be refunded the food money you took* and mm t should be careful while offering that option with your hotel partners when they don't even have a kitchen at their place.

Worst experience, never suggest any body. I'm also surprised, you such a disgusting hotel in your list, i have also lost my faith in you mm t app. I am your customer from last 20 years, but now i am very disappointed, you have tie up with such a worst hotel.

Worst wash room tap not working service bad no complementary water i am asking after given front desk no politness

Rooms were very clean and tidy and room service is very good. Location is easily accessed but a little problem with the parking space a we have only space for 5-6 cars only. Food is not available in the hotel nor the breakfast. If this could be added then this would be the best hotel to stay.

Room was very clean. Room service was very good. Ac was working fine. Very co-operative staffs. 24*7 hot water. Good room delivery of food. Best experience. Over all very good experience

Excellent customer service, room size is far better than nearby others.

Excellent hospitality. I really liked the room cleaning being done on a daily basis

The place could’ve been better. Management/reception was not even aware that we’d be coming to stay. Room service made a lot of mistakes with a few orders. Although we’d mentioned there’s 3 adults, the arrangement was not adequate for 3 people. The room also had a few cockroaches in the night.

We reached at 7pm for check-in but he delayed 40 minutes to give their room. And hot-water gleyser not working till my checkout. And the room conjusted for family. Overall our experience is bad.

Ambience is good. Staff are courteous

For the price of stay in luxury room is too high for the amenities provided no soap provided. No hot water kettle provided. Bed linen not replaced. No room sanitization

Location was fine bed sheets are not clean and good, some mosquitoes are playing with each other

Room is not at all clean. And receptionists are rude, they don't even greet the customers and are not responding properly. Poor room service. Washroom is terrible. Don't get fooled by the pictures on the website. I don't recommend this Hotel.

Rooms are good, clean and hygienic.

Very tasty food, good location and good service