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- 3 Star Hotel in Jaipur
- Hotel Amer City Heritage, Jaipur
Hotel Amer City Heritage
About Property
Amer City Heritage Hotel is a 3 star hotel, located at 14.4 kms from Jaipur International Airport, 8.2 kms from Jaipur Railway S ...Read moreAmenities
- Gym
- Restaurant
- 24-hour Room Service
- Lounge
- + More Amenities
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Very Good(31 RATINGS)
Amer Road
2.8 km drive to Jal Mahal
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel Amer City Heritage Location
Property Rules at Hotel Amer City Heritage
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Unmarried couples are not allowed
- Passport, Driving License, Aadhar and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- couple
Very Good
31 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 1
- 5
- 5
- 5
- 1
- 2
- 4
- 4
Reviews Summary
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Amer City Heritage in Jaipur offers a central location close to tourist spots, making it convenient for travelers. The property features clean rooms and polite staff, though several guests reported that the room sizes are small and food quality requires improvement. Some highlighted issues with the rude behavior of the GM and inconsistent housekeeping services. Complaints include extra charges and inadequate facilities, particularly in the bar. Overall, it's a mixed bag of experiences.
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1.0
Terrible Stay
atit s.family with 1 kid
Amer City Heritage in Jaipur is difficult to find. It is different from the pictures. Rooms are small. Food quality is not so good. Overflowing drainage in bathroom. Jet spray in the toilet gives boiling hot water. Housekeeping staff never available for cleaning. They provide toiletries on request only. The GM of the property is an egoistic person, when you mention the issues, he is ready to fight. They don't notify and at the time of billing they charge unnecessary bills so be careful. They charged Rs.1300 for using hotel towels after playing Holi. Fraud and cheat staff. Don't go. Better stay in Amayra. It's nearby.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Mon Mar 24 11:45:03 IST 2025
Dear Guest, We regret that we could not come up to your expectations. We will Definitely enquire about the issue highlighted by you. We constantly believe in working hard to achieve guest satisfaction
5.0
Excellent Stay
deepak s.
I stayed at amer city heritage for four days and it was an amazing stay. Staff was very professional and polite. Room was very clean and with good ambience. Parking was on the spot available. Food quality was average and needs to be improved a bit. On the whole it was a good hotel for solo traveler as well as couples.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Fri Feb 07 11:48:32 IST 2025
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards.
1.0
Terrible Stay
ruchika s.
The stay was made terrible by a single person! the gm mr. Vijay kumar sharma was such a rude person. First of all, he does not know anything about hotel management but still tries to be the smartest guy in the room. He doesn't have the basic information of a guest. He argued with us that we had only booked the hotel for 5 guests whereas we were 6. After showing him all the proofs of the booking of 6 people. He scoffed and went away. We paid for extra bedding, the bedding didn't arrive till 11:45 pm. He shouts on his staff in front of his guests. The next day, we had to leave early for sightseeing. We asked him about the checkout time and he said 11:00 am. We came back at 10:15 am and he didn't even allow us to sit in the rooms, he forced us to check out of our rooms earlier than the time he had said in the morning. The breakfast buffet, which was till 11:00 am was also closed earlier. Upon complaining, he acted like we were staying there for free and offered us paranthas with curd. The manager doesn't know anything about hospitality, i don't even know how did he reach this position. I never write negative reviews but this was the first time in my life where i was genuinely unhappy from a place.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Sat Dec 30 14:58:27 IST 2023
Dear Guest Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm Regards
4.0
Review
mohit s.couple
I found this property on makemytrip and i have faced lots of problems in hotel like i didn't get my room in one time check in. Bit hygiene issue also i faced off in property. Food was good staff behaviour was nice they were co-operative with guests. But if i am talking about bar it was pathetic manager was too rude snacks which was they served it was dirty. It has closed at 11 pm. I suggest please main-ten some hygiene in bar change staff and change your bar timings also. I will revisit because i am satisfied with property and hotel staff except bar or bar manager behaviour and timings
Room: Super Deluxe Room
Hotel Amer City Heritage has replied on Sun Aug 20 15:42:07 IST 2023
Thank you for raising your concern and please accept our apologies for the inconvenience caused. As already communicated to our Bar Manager as per bar timing concern in Rajasthan we are not allowed to open Bar after 11:00 Pm. and Thank you for your precious feedback. While we are glad that your overall stay was good. . It was a pleasure serving you. We love to welcome you again.
3.0
Average Stay
vjay m.
There was no proper electric supply, no proper room service was there
Room: Deluxe Room
Hotel Amer City Heritage has replied on Mon Jul 10 14:55:39 IST 2023
Dear Mr. Makwana, Thank you for sharing your feedback with us, I am Very Sorry to hear about your experience with our room service, I am very disappointed to learn about your experience. As a Hotel, we strive for excellent comfort and best customer service for our guests. Clearly, we did not deliver these standards. Not only you experienced such an inconvenience. Please accept my sincerest apologies, as this us certainly not the level of service we would like to provide to our guests. I would like to assure you that we will take all necessary steps to address concerns and I will personally speak with restaurant manager and maintenance manager to look in to the situation further as we heavily rely on our Service associates to take care of and ensure satisfaction of our guests. We appreciate your feedback as it is extremely important to us. Thank you.
3.0
Don't expect early checking with them.
sunny k.
couple
coupleEven if rooms are available. They will never offer you early check-in. They will demand 500rs. For early checking and they will say room no available. I am a elite member of makemytrip on my booking there is complimentary early check in free 3 hour's ago than standard timing but they denied that clearly i arrive there 8:30 am. I wait till 9:30 am. At last i have to pay 500rs. I book room in 2345 rs. Plus 500rs. And hotel offering room in 2000 rs plus early check in 500. Better book directly. Thats all my advice to all of you but room o key service o key and it's near all of tourism places.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Fri Aug 25 11:37:13 IST 2023
Dear Guest. Thank you for your positive comment. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Best Regards.
1.0
I WON'T RECOMMEND TO ANY ONE
vipin k.couple
Property Location - Good Room Given - Very poor Washroom - Pathetic Cleaning - Poor
Room: Deluxe Room
Hotel Amer City Heritage has replied on Fri Aug 25 11:38:10 IST 2023
Dear Guest, Thank you for sharing your feedback. We will ensure such inconveniences are not caused in the future to any of our guests. Please accept our apology. We hope you’ll give us another chance to serve you and live up to our reputation Warm Regards
5.0
Hotel
aditya g.couple
The overall experience was great. I will recommend everyone to go for amer city hotel heritage for their stay in jaipur.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Thu Mar 11 16:04:27 IST 2021
Greetings sir! thank you for taking out the time to share your experience with us. We are extremely delighted to hear that our efforts have been so well appreciated. The entire team extends their gratitude for your remarkable appreciation. Best regards.
2.0
Dissatisfied
bharat b.couple
apart from booking the receptionist took 400 extra for early check-in. so total amount paid by me was 2200 aprox for a single day. And the behavior of that receptionist was really pathetic.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Thu Mar 11 16:05:18 IST 2021
Dear guest, greetings! thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm regards
4.0
Budget hotel
monica p.couple
Hotel was clean n covid declaration was there. Central location.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Wed Jan 20 12:26:44 IST 2021
Greetings sir! thank you for taking out the time to share your experience with us. We are extremely delighted to hear that our efforts have been so well appreciated. The entire team extends their gratitude for your remarkable appreciation. Best regards.
3.0
Average Stay
ajay s.couple
Not looking good inside the room.
Not looking good for the safety.
Room: Deluxe Room
Hotel Amer City Heritage has replied on Wed Jan 20 12:27:29 IST 2021
Dear guest, greetings! thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm regards
