Forest Castle.

Location of Munnar Castle property is great as it is situated in the town itself and is easily accessible to prominent places. However, some guests felt that the property lacked a good view. Cleanliness of the rooms was satisfactory, but some guests complained about the bathrooms being small and not clean. Food & Dining at the in-house restaurant was good, but some guests found it expensive and limited in options. Staff was courteous and helpful, but some guests complained about their behavior being rude and uncooperative. Value for money was mixed as some guests found the property affordable and worth the price, while others felt that it was expensive for the facilities provided.

• Location

  The property is located in the heart of Munnar town, making it easily accessible to various tourist spots, restaurants, and shopping complexes. The view from the property is mesmerizing, with colorful houses on the hill and tree plantations visible from the windows. The property is situated near the main Munnar city, making it an easy approach and one can find local transport easily. The location is quiet and peaceful, away from the hustle and bustle of the city center. The property is also close to prominent places like Munnar Hill Top, Echo Point, and Kundala Dam.

• Cleanliness

  The rooms are clean and well-maintained, with neat and tidy linen and blankets. The bathrooms are also clean, but some guests have reported issues with the bathroom fittings and smell. The property is hygienic, and the staff ensures the safety of guests with sanitized entry and rooms. The restaurant and dining area are also clean and well-maintained, with no complaints about hygiene or cleanliness.

• Food & Dining

  The food served at the property is delicious and tasty, with a good variety of options available. The complimentary breakfast buffet is a delight, with a small spread but tasty food. The restaurant service is prompt, and the staff is courteous and helpful. However, some guests have reported issues with the limited options available for breakfast and dinner. The restaurant area is clean and well-maintained, with no complaints about hygiene or cleanliness.

• Staff

  The staff at the property is courteous, friendly, and extremely helpful. They ensure that guests have a comfortable and enjoyable stay, and are always ready to assist with any requests or queries. The room service is prompt, and the staff is polite and helpful. The reception staff is also helpful, with quick check-in and check-out procedures. Some guests have reported issues with the behavior of some staff members, but these are isolated incidents.

• Value for money

  The property offers good value for money, with affordable prices and decent facilities. The rooms are spacious and well-equipped, with all essential amenities provided. The food is also reasonably priced, with good quality and taste. The property is suitable for families and budget travelers, with enough parking space available. However, some guests have reported issues with the high prices of food and rooms compared to other nearby properties.