Family Hotels in Bekal

It is well maintained beautiful property every inch of it. Photos on the website don't do justice! It is much beautiful layout and views of the backwater, proximity to Beach, activities, etc. Only food is very expensive and no hard drinks/liquor except wine/beer. Special mention for excellent service provided by Mr Robin front desk, Mr Rahul restaurant, dr Suraj spa, Mr Sudhanshu property head/manager. They make this place better for sure.
The balcony light bulb and inside bedroom light bulb had a common switch. If we want to switch off the bedroom light and only switch on the balcony light so that we can sit out late night then it was not possible hence inconvenient. Also the fan speed was constant at high so could not control it.

Stay and room cleanliness was good but in dining service given by them was not up to the 5 star range, especially by a person Shan jacob who takes order for in dining room service was very rude and argues with the guest. Before ordering food, we shall enquirer what and all will be provided and how it will be presented along with that particular dish, later that item won't be provided or served along with that dish and if we enquirer about it, he just says and argues that he didn't say it will be provided as such. I appreciate chef Vipul who asked apologise for it. Services are 3 star range, sad part is that they couldn't provide one small flower bouquet for our wedding anniversary, even after emailing them about it, that we are celebrating our wedding anniversary at your Resort and please do the needful. Food is also 3 star range, need to be improved and get the authentic taste of each dishes. Location and room cleanliness are 5 star range.