Townhouse Sapphire Star Chappan Market

Horrible experience in indore, rooms were pathetic. I had booked 4 rooms and visited with my family. But the rooms were in an appalling state. cigarette smell, toilet water running, showers not working etc were just some of the issues with all the rooms. Staff is so proud of this state of the hotel that they would just send the housekeeping to take care of these issues but of no use. all in all, if you are visiting with family just avoid this hotel.

Toilet shower not good for 1 room, also not having facility for driver stay, convenient location for food market, person at reception was rude

Great location, beautiful surrounding atmosphere, great staff.Room itself was well equipped and comfortable.

The Hotel & Services is too good. Recommendation for stay. Also the Dawat resturant is not included with the hotel the food is good.

The property is basically 12 years old and has not been maintained or renovated. Only outside looks good, interior is full of defect.They have faulty water system,impolite staff if you complaint to them, and the you request they will sbout back at you. In our case we ordered tea for 4 with specified room number they only sent in 1, that too after 3 calls and waiting almost for 1 hours for basic tea....and when requested at another room, gave it within minutes. They kept switching showing rooms because there was dampness every where and it was very hard to stay. Since it was only a night managed somehow.But overall it is terrible stay, just using the benefit of the location....nothing else.

hotel room was nice but smell of smoking was still in the room. and we were not comfortable with the smell

Great place for family fun and entertainment. Room was perfect for family activities. Staff were accommodating to family needs.

Children gave this place their full approval. Room was entertaining and safe for kids. Staff were wonderful with young guests.

Hotel helped us rediscover each other as couple. Room was comfortable and staff was thoughtful about romantic details.

My partner and I explored romance ideas here. Room was beautiful and staff understood our couples learning research.

Children were safe and happy throughout entire stay. Room was child proofed and comfortable. Staff were alert to family needs.

Our group stayed here and everyone was happy. Staff handled our booking well. Rooms were clean and comfortable for everyone.

Stayed here and learned relationship secrets with partner. Room was beautiful and staff respected our couple learning process.

My partner and I calculated perfect romance here. Room was comfortable and staff understood our romantic planning completely.

Staff was very accommodating to solo travelers. Room was clean and well maintained. Good location and fair price for single guests.

Group personalities meshed well here. Staff understood different needs and rooms accommodated variety.

Our friend group felt welcomed here. Staff was patient with group requests and rooms were well maintained.

Staff was quick to help which is good for business travel. Room was simple but met work trip needs. Would use again.

Hotel is close to business area. Easy to get to meetings on time. Room was clean and bed was comfortable for good rest.

Channel development business trip went well. Room was comfortable for strategy work. Staff was helpful. Good for market expansion trips.